Robinson's Plumbing Service, LLC

4.54 | 197 Verified Ratings
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Robinson's Plumbing Service, LLC

4.54 | 197 Verified Ratings
Write a Review

804-794-0918

420 Southlake Boulevard, Suite A3
Richmond, VA 23236
 
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Robinson's Plumbing Service, LLC


Don't be nervous, call Robinson's Plumbing Service!

Whether you have planned plumbing repairs and renovations or an unexpected emergency, Robinson's Plumbing Service, LLC is ready and available to complete the work you need with its team of professional, courteous, seal-certified plumbing technicians. Robinson's Plumbing Service, LLC is a full-service residential and commercial plumbing company with over 25 years of experience in the plumbing industry. Serving the greater Richmond area, we are dedicated to providing you with quality workmanship by professional and courteous technicians you can feel safe allowing into your home or business. We are committed to excellent customer service. When you call, you'll talk to a real person. 24/7 emergency service ensures we're available when you need us. 2-year warranty on all parts and labor-that's twice as long as the industry standard, when a warranty is offered. You can trust our technicians in your home or business. All have passed drug testing and background checks.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Richmond
  • Henrico
  • Charlottesville
  • Glen Allen
  • Midlothian
  • Chesterfield
  • Chester
  • Beaverdam
  • Ashland
  • Goochland
  • Colonial Heights
  • Mineral
  • Mechanicsville
  • Montpelier
  • Louisa
  • Powhatan
  • Gum Spring
  • Ruckersville
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Plumbing for Home Addition
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Bathtub Install or Replace
  • Shower Install or Replace
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Plumbing
  • Gas Piping
  • Backflow Certified
  • Well Pump Installation Certified
  • Electronic Leak Detection

Product Brands Used

  • Delta
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • TOTO
  • Rinnai
  • State Select

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Warranty Description: 2 year
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2006
Memberships & Affiliations
  • Member of the Better Business Bureau
State Licensing
Trade: Class A Contractor
License #: 2705121224
Expiration: 01-31-2019
Trade: Master Plumber
License #: 2710043134
Expiration: 01-31-2019
Trade: Plumbing
License #: 2705121224
Expiration: 01-31-2019
Trade: HVAC/Gas Fitting
License #: 2705121224
Expiration: 01-31-2019
Trade: Master Gas Fitter
License #: 2710043134
Expiration: 01-31-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 07-02-2018
Type: Worker's Compensation
Amount: $0
Expiration: 07-02-2018
Type: Umbrella Liability
Amount: $0
Expiration: 07-02-2018
Type: Automotive
Amount: $0
Expiration: 07-02-2018
Awards
  • Outstanding Service Award from Kathy Edwards Associates
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsor Kickstart My Heart Golf Tournement

Sponsor The Loving Collective, a local small business networking event

Member of The Chesterfield Chamber of Commerce

Member of The Virginia Museum of Fine Arts

Teaches Free DYI Plumbing Disaster Prevention classes for homeowners

How We Got Started

I chose to work in this industry because I saw a better way to provide what other plumbing companies seemed to be missing, for both the cust.

We started in this industry in 1986.

We describe our business as Family owned and operated

 

Photos
Robinson's Plumbing Service, LLC


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Robinson's Plumbing Service, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 197
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2.5   |  
The first plumber the company sent, I'd rate that experience at zero stars. The second plumber sent and that entire experience, 5 stars. So the combined experience nets 2.5 stars. The first plumber left us with hot and cold tub faucets so tight that they could barely be turned. My wife couldn’t turn them at all. And the bill… 2 faucet stems (I replaced one of these myself in our upstairs tub a few years ago. I think the stem costs around $20) and about 3 hours of labor (2 hours if you don’t take into account the hour long trip back & forth to Richmond for the parts) and the total bill, including the $89.00 assessment fee was $539.00. I thought this was excessive for 2 hours of work and perhaps $40 in parts. But what really ticked me off about the bill is that it wasn’t itemized indicating parts cost and labor cost. After a follow up complaint call to the company, they were responsive and the follow up plumber took care of it but I had to take time off from work for 2 visits… oh, and the bill.
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4.5   |  
Review by in Richmond, VA
This is a very good plumbing company. Their servicemen are polite and explain what you need to have done.
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4.5   |  
Replied promptly to my request, appointment was scheduled the same day. We were informed of all the work needed to be done with a price quote. No suprises!
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4.5   |  
Their customer service was really good and I was able to have my two toilets fixed within 24 hours. Also got a thank you card with coupon.
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5.0   |  
They were prompt, professional and fixed my problem at a fair price. Excellent!

1 of 1 users found this review helpful.

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5.0   |  
A real expert. The plumber knew exactly how to make the needed repairs and installation without wasting time.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Chester, VA
Very helpful and clear
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5.0   |  
This company is great at communicating what has to be fixed, the work done and possible future issues with us. They did a great job of repairing our water line in a timely fashion.

1 of 1 users found this review helpful.

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0.5   |  10-28-2016
This was an awful experience. They came to fix our shower and instead left us with the shower broken and inoperable and with a$700 estimate to repair. They charged us a $68 "evaluation fee" even though they claimed to offer free estimates. We are now 5 days without shower or tub to use and they have not responded to our emails or phone calls. They left us worse than they found us. The shower was working when they arrived. I would not even rate this experience 0.5 but that's as low as your value system goes.

2 of 2 users found this review helpful.

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4.5   |  
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0 of 1 users found this review helpful.

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Showing 1-10 of 197
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