STS Upgrade Your Floor, LLC

4.75 |17 Verified Ratings
Write a Review

STS Upgrade Your Floor, LLC

4.75 | 17 Verified Ratings
Write a Review

704-912-5462

505 Lochaven Road
Waxhaw, NC 28173
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Profile
STS Upgrade Your Floor, LLC


Our reputation is based on service, safety, and quality.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. *SPECIAL* 0% Interest Financing, NO down payment required, no monthly payment, and no pre payment penalty. We also have a mobile showroom to show you our work on site and we use 100% USA Made products!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charlotte
  • Matthews
  • Davidson
  • Waxhaw
  • Huntersville
  • Indian Trail
  • Pineville
  • Mineral Springs
  • Cornelius
  • Monroe
  • See All >

Services Offered

Flooring & Carpet
  • Wood Flooring Refinish

Areas of Expertise

  • Laminate Wood or Stone Floor - Install
  • Wood Flooring - Install or Completely Replace
  • Hardwood Flooring Specialist
  • Wood Flooring - Refinish

Product Brands Used

  • Bruce
  • Mannington Mills, Inc.
  • Mohawk
  • Shaw Industries Group, Inc.

Quick Facts

Business Hours
Monday:
9:00 AM to 6:00 PM
Tuesday:
9:00 AM to 6:00 PM
Wednesday:
9:00 AM to 6:00 PM
Thursday:
9:00 AM to 6:00 PM
Friday:
9:00 AM to 6:00 PM
(Please call to confirm)
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 2008
Memberships & Affiliations
  • National Wood Flooring Association (NWFA)
  • Better Business Bureau
  • Charlotte Chamber of Commerce
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I truly have a passion and interest in what I do. We are more than just a business, we are a family and part of the community. Our mission is to help our clients' dreams come true. We want to be the reason you come home and smile. We strive every day to do our best and leave a mark on your home. It's not just a floor, it's an STS floor..

We started in this industry in 1996.

We describe our business as Well established

 

Photos
STS Upgrade Your Floor, LLC


My Work
1 Projects
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Ratings & Reviews
STS Upgrade Your Floor, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 17
  Page 1 of 2
Sort by newest   Date ▼   Rating  
5.0   |  
Review by
Project: Install Wood or Stone Laminate Flooring
They were really professional and they showed up and finished the work in one day/
3.5   |  
Review by
Project: Install Wood or Stone Laminate Flooring
There were some flaws in the work, and I had to negotiate the price. The young man who did the job seemed distracted.
4.5   |  
Review by
Project: Install Wood or Stone Laminate Flooring
The laminate flooring installation was excellent work!
5.0   |  
Review by in Charlotte, NC
STS was great to work with. They did incredible work refinishing our floors and were also able to repair a portion of damaged flooring in our kitchen. STS scheduled us in no time and completed the job within a week & a half of their first quote. Edi was quick, responsive and friendly. He made the whole process incredibly seamless. Would highly recommend.
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3.5   |  
Review by in Charlotte, NC
The sanding and refinishing was done in a workman-like manner. The problem we ran into was that there was some staining on the floors that, if pointed out, would have lead us to choose a darker stain. The problem is that we weren't told about the staining (floor was painted beforehand) so we are stuck with the stain we chose originally. When we brought it up with the owner and estimator they said they would use this information to help their customers in the future but only offered a small deduct on the project cost to make up for it.
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5.0   |  
Review by in Charlotte, NC
They did a great job floors look as good as when they were new. There price was $500 lower then the next lowest price
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5.0   |  
Review by in Matthews, NC
carlos and daniel where friendly helpful and polite . They did an excellent job and cleaner up and put the furniture back in place. I highly recommend sts flooring . The owner Santos was very helpful with picking out the correct floor for my home. justin the salesman was very helpful also. Thank you home advisor for your service.
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5.0   |  
Arturo, the project manager, did an excellent job of managing the project and keeping informed of what was happening. The installers were on time and worked dilligently to complete the project. I highly recommend this company.
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4.5   |  
Review by in Indian Trail, NC
Project: Install or Completely Replace Wood Flooring
They were very prompt and flexible with scheduling. Santos Hardwoods provided professional service and a great price (including 6 inch hickory floors). I will definitely hire them again.
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4.5   |  
Review by in Matthews, NC
Project: Install or Completely Replace Wood Flooring
Santos and his crew were very professional and did a very nice job installing the hardwood floors.
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Showing 1-10 of 17
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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