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Scrubology Professional Cleaning Service, LLC

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7 Years In Business

Company Details

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Contact

8180 Regent Parkway, Suite 106
Fort Mill, SC 29715
http://www.scrubologycleaning.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

    Areas of Expertise

    • Maid Service
    • Janitorial Service
    • Window Cleaning
    • Post Construction Clean-up
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.0
    3 Verified Reviews
    • 5
      1
    • 4
      1
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Customer Service
    Showing 1-3 of 3 results
    5.0 Gina S. Charlotte, NC
    2/11/2019

    The pro showed up on time ans finished within time wstimated. She was very friendly and very professional, and did an excellent job,

    Response from Company:

    Thank you very much, Gina! It was a pleasure working with you!

    3.0 Kelly S. Charlotte, NC
    2/10/2019

    Paula(owner) sent a very sweet girl to clean my house, the customer service was very good. However, the cleaning was not! ie: i had to tell the young lady to wash the inside of microwave, nothing was moved for vacuuming or moping, ie: there was a pkg of toilet paper sitting on my bathroom floor and she never picked it up to go under it, when i picked it up there was dirt and a bug clump of hair underneath it. These are just a few of the things that didn't go well. She was very sweet but i would not recommend this company to anyone due to the cleaning i received. kelly

    Response from Company:

    Hi Kelly, I am very sorry that you were not happy with the cleaning services you received. Speaking with both you and the cleaner, it appears as though there were very specific cleaning instructions and methods provided by you that our cleaner tried to meet, but unfortunately she lost sight of the things that are part of our routine cleaning process. Knowing that you were a cleaning professional as well, she really tried to get it right and even stayed an additional two hours (at no charge to you) to try and make sure everything was covered. As the owner, I take it very seriously when our clients are not happy with the service they received. I was hopeful that she and I would be able to come to your home to do another cleaning as you and I agreed to over a week ago. However, I understand your change of heart and issued you a refund for cleaning services received. I have used this an additional training opportunity for both myself and my team. Thank you for your feedback!

    4.0 Mary R. Rock Hill, SC
    2/8/2019

    Emily arrived on time. I was her first client,she was calm and confident. She explained the best way to start working.I agreed with her. The only negative was she forgot to dust a couple things. She went back and did it. I will recommend this company.

    Photos

    Scrubology Professional Cleaning Service, LLC

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      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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