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7 Years In Business
Company Details
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Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Maid Service
- Janitorial Service
- Window Cleaning
- Post Construction Clean-up
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-3 of 3 results
5.0
Gina S.
Charlotte, NC
2/11/2019
The pro showed up on time ans finished within time wstimated. She was very friendly and very professional, and did an excellent job,
Response from Company:
Thank you very much, Gina! It was a pleasure working with you!
3.0
Kelly S.
Charlotte, NC
2/10/2019
Paula(owner) sent a very sweet girl to clean my house, the customer service was very good. However, the cleaning was not! ie: i had to tell the young lady to wash the inside of microwave, nothing was moved for vacuuming or moping, ie: there was a pkg of toilet paper sitting on my bathroom floor and she never picked it up to go under it, when i picked it up there was dirt and a bug clump of hair underneath it. These are just a few of the things that didn't go well. She was very sweet but i would not recommend this company to anyone due to the cleaning i received. kelly
Response from Company:
Hi Kelly, I am very sorry that you were not happy with the cleaning services you received. Speaking with both you and the cleaner, it appears as though there were very specific cleaning instructions and methods provided by you that our cleaner tried to meet, but unfortunately she lost sight of the things that are part of our routine cleaning process. Knowing that you were a cleaning professional as well, she really tried to get it right and even stayed an additional two hours (at no charge to you) to try and make sure everything was covered. As the owner, I take it very seriously when our clients are not happy with the service they received. I was hopeful that she and I would be able to come to your home to do another cleaning as you and I agreed to over a week ago. However, I understand your change of heart and issued you a refund for cleaning services received. I have used this an additional training opportunity for both myself and my team. Thank you for your feedback!
4.0
Mary R.
Rock Hill, SC
2/8/2019
Emily arrived on time. I was her first client,she was calm and confident. She explained the best way to start working.I agreed with her. The only negative was she forgot to dust a couple things. She went back and did it. I will recommend this company.
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