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HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

11 Years In Business

Company Details

  • Verified Licenses
  • Bilingual


  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials


Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Fire and Smoke Restoration
  • Water Restoration
  • Storm Restoration
  • Bio Hazard Clean Up
  • Carpet Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted


7 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1
Showing 1-7 of 7 results
4.5 Clayton C. San Antonio, TX


5.0 James H. Cibolo, TX

Exceptional from the first call after my washer flooded my house. Jonathan set up his team and the drying services very quickly. He worked directly with my insurance adjuster to ensure there were no issues. He recommended other services and always had time for my questions. A few days later, my rental home blew a pipe. I immediately called Jonathan and he set me up with Fred to take care of that mess while I was out of town. ServPro did an outstanding job on both houses and recommended a superior plumber. Trust me - these are the folks you want on your job. I know who to call now.

Response from Company:

Thank you for taking the time to write such a nice review. We are very glad we were able to help you.

4.0 Mark H. San Antonio, TX

They removed water and treated the areas of concern caused by a plumbing leak. They were quick and efficient.

Response from Company:

Thank you for taking the time to write a review. We are glad to be of service.

5.0 Joe K. San Antonio, TX


Response from Company:

Thank you for taking the time to leave us a review!

5.0 Evan S. San Antonio, TX

Ashley was my main point of contact from start to finish on the project and she was consistently professional and easy to get a hold of. My toilet overflowed and I didn't think anyone would be able to get there in the middle of the night, but she was there with her crew within hours. I would definitely recommend them.

0.50 Sandi D. San Antonio, TX

Based on their 'customer service' this company dealt with my insurance company to do water damage repair. The initial job was performed. It was satisfactory. The second job was performed under false pretenses. I had to pay close to 2K because they would take action against me. Servpro stated they received approval from my insurance adjuster to perform additional work. They lied. They never received approval from my insurance adjuster. My insurance adjuster has documentation showing an approval was never given. Servpro continued to call my insurance adjuster, even going so far telling him that they received approval from someone else within the insurance company. My adjuster told them that was false since he was the only point of contact assigned to my case with an assigned claim number. In addition to lying to me about an approval, Servpro lied to my insurance adjuster about receiving approval from someone else. DO NOT use this company. They ripped me off. Use another locally owned company that provides quality work. At best, their subsequent work was average. Bottom line: unethical and very dishonest business to make profits from work that is unnecessary. In dealing with me, they stated the additional work was necessary in order to comply with code. That was false; my insurance adjuster told me the additional work was "cosmetic" and that "code does not apply to your dwelling'. Again, they stated receipt of approval from my insurance company. NOT TRUE. They never received approval and my insurance company has the documentation stating such. I signed a form stating I would be responsible for the deductible. However, I signed the form under false pretense, there was never approval from my insurance adjuster. This is a very unethical and dishonest company that will behave unprofessionally in order to get their money from work that was unnecessary, low quality and performed under false pretense.

5.0 Larry F. San Antonio, TX

Excellent work, prompt, very professional. Great team work. Would definitely recommend this group to anyone and would hire them again.


Servpro of Braun Station
Replacement of Flooring
Bathroom Remodel
Fire Jobs
Commercial Floor cleaning

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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