Smooth Move & Delivery, LLC

Like other reviewers, I am also a victim of Smooth Move and Delivery, Stamford CT. They damaged and destroyed thousands of dollars of my belongings. I even went so far as to pay for an additional $10,000 in insurance, but they refused to pay the replacement value. Instead, they offer you 60 cents per pound, so a 50lb/60-inch tv gets you $30 in insurance. Or, they will claim that the item you paid excess insurance for needs to be depreciated by 10% a year and they require proof of purchase/receipts. They do not tell you any of this or put any of this in writing. Like others, they came in with a reasonably fair estimate only to provide half the number of workers needed for the job, which doubled the estimate. A local move cost me over $3000 to move one mile up the road. Let me cut to the chase, UNDER NO CIRCUMSTANCES SHOULD YOU USE SMOOTH MOVE & DELIVERY MOVING COMPANY. Find another mover. Bait and switch pricing, terrible business practices, a one-sided contract that only protects them, excessive damage and destruction of furniture, I can go on and on. I had to sue them in small claims court to get them to be held accountable for all of the overcharges and damages they caused. AVOID AT ALL COSTS! You have been warned.

Very happy with this moving company, I would use them again if the need arises, and will definitely recommend them to all friends and/or neighbors considering a move. They provided clear pricing information up front in the beginning and later fairly assessed my charges at payment time. Staff members were all clean, neat, and personable. All had "Can Do" or "That's no problem" responses to my many requests. Careful attention was given to wrapping and moving. . The truck was loaded with detailed precision -- all items were packed so closely they could not roam or bounce around while on the road. Boxes and items were assessed for their strength and placed accordingly. It was easy to see the team was experienced and used to working together. They really took much of the stress out of moving!

Evan and his team were a pleasure to deal with from the very beginning. Upon initially contacting Evan, he scheduled an in-person quote at my home. Evan did a walk through with me, in which we were able to discuss individual pieces of furniture. Evan put me at ease by explaining how he would package and protect all of my valuable furniture. Evan was very responsive and professional throughout the whole process, he even dropped of packaging supplies for me last minute. The move was seamless and his team worked diligently and carefully. While moving can be a very stressful process, Smooth Move made it an enjoyable experience for me. I would highly recommend them.

I was very happy with them. They were timely and efficient. Very respectful.

Quick call back, clean, organized, and the guys were very careful. It was definitely an easier process than the past I have had with moving. Highly recommended.