Southeast Van Lines, Inc.

4.29 |40 Verified Ratings
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Southeast Van Lines, Inc.

4.29 | 40 Verified Ratings

770-242-7276

6095-C Northbelt Drive
Norcross, GA 30371
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Profile
Southeast Van Lines, Inc.


Southeast Van Lines, Inc., prides itself on an outstanding record of quality workmanship. With over 20+ yrs. We are professional, trustworthy, and always see contracted jobs through to completion. Our longevity is a testament to the level of service, and quality you'll get along with our highly skilled professionals. Choose Southeast Van Lines, Inc., for all of your professional moving needs.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Atlanta
  • Marietta
  • Decatur
  • Norcross
  • Lawrenceville
  • Duluth
  • Alpharetta
  • Kennesaw
  • Peachtree Corners
  • Stone Mountain
  • Holly Springs
  • Lithonia
  • Canton
  • Buford
  • Cumming
  • Smyrna
  • Roswell
  • Lilburn
  • North Metro
  • Acworth
  • Tucker
  • Snellville
  • Austell
  • Woodstock
  • Ellenwood
  • Nelson
  • Fairburn
  • Clarkdale
  • Clarkston
  • Grayson
  • Suwanee
  • Redan
  • Red Oak
  • Conley
  • Mableton
  • Scottdale
  • Lebanon
  • Powder Springs
  • Ball Ground
  • Dacula
  • Union City
  • Fayetteville
  • Avondale Estates
  • Waleska
  • Palmetto
  • See All >

Services Offered

Moving
  • Out-of-State Moving Service

Areas of Expertise

  • Moving Instate/Out of State
  • Full box packing
  • Antiques/art handling
  • Wood crating
  • International relocation

Quick Facts

Business Hours
Monday:
9:00 AM to 6:00 PM
Tuesday:
9:00 AM to 6:00 PM
Wednesday:
9:00 AM to 6:00 PM
Thursday:
9:00 AM to 6:00 PM
Friday:
9:00 AM to 6:00 PM
Saturday:
9:00 AM to 6:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2004
State Licensing
Trade: Household Goods Mover-Out of State
License #: 1988942
Expiration: 12-31-2018
Trade: Household Goods Movers-In State
License #: 501299
Expiration: 12-31-2018
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 06-13-2019
Type: Other
Amount: $150,000
Expiration: 06-13-2019
Type: Automotive
Amount: $100,000
Expiration: 06-13-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Move for Hunger

How We Got Started

I chose to work in this industry because Love personal interaction, not afraid of hard work, love challenges..

We started in this industry in 1996.

We describe our business as Family owned and operated

What's the best advise you can give any customer who needs to move?

In home survey! and don't forget-it's free.

 

Photos
Southeast Van Lines, Inc.


My Work
2 Projects
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Ratings & Reviews
Southeast Van Lines, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 40
  Page 1 of 4
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5.0   |  
The estimate was fair and accurate. The crew was on time, quick but careful and very courteous. The entire experience was pleasant and it took a lot of stress from moving away.
Response by Southeast Van Lines, Inc.: Thank you for your review Danny! We here at SEVL pride ourselves in our efficient and friendly relocation teams. We appreciate your review, and if we can be of any further assistance please let us know. Thanks again for choosing SEVL for your relocation needs.
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5.0   |  
Kenneth, William, Edwin and Levi did a fantastic job. They loaded the truck quickly and carefully. Kenneth went over the paperwork and explained the process of inventorring all the items loaded on the truck. My furniture was delivered the next day and they were careful to put down runners to prevent damage to hardwood floors. Again, they worked quickly, and carefully. The price charged was the agreed to price. I would absolutely recommend Southeast Van Lines.
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1.0   |  
I am a business executive that has moved professionally six times in the past eight years. My experience with Southeast Van Lines has been nothing short of appalling. The owner, Mr. Benjamin David, sold me full coverage insurance ($50K, $500 deductible) and I contracted with Southeast to pack 100% of my belongings and transport them from Atlanta to Michigan. When the goods arrived in Michigan (on time) and I had the opportunity to unpack the boxes, I was horrified at what I saw. Expensive computers were not packed and placed into boxes. Rather, they were simply tossed into a large box with other household items - unwrapped and unprotected. The computers were crushed and smashed. I had a nice wardrobe with over 40 pairs of shoes costing over $500/each, each set came with the protective cloth bags. Southeast removed the wooden shoe trees from the shoes and simply tossed the wooden trees and expensive shoes into a box without wrapping them or placing them into their protective bags. Ruined. Are you familiar with the wardrobe boxes? Instead of hanging my dress shirts, suits and slacks on the hanging rod in the wardrobe box, Southeast simply balled up my clothes and piled them into the box from bottom to top. They literally smashed and compressed the clothing to jam it into the wardrobe box in order to close the lid. Everything wrinkled beyond belief the packing I paid for was not done. I wonder what they were thinking was going to happen when I opened these boxes? Most of my furniture was damaged either through negligent packing or because members of the crew were too physically weak to carry them. I saw them drop a dresser on the floor at least twice because they could not take more than two steps with it. Finally, I went to submit my claim of $12,000 to Mr. David and Southeast. Mr. David sold me additional insurance coverage, full replacement insurance that covers $50,000 with a $500 deductible. When I turned in my claim, they offered me a settlement of $600 on a $12,000 claim. My subsequent calls and emails to Mr. David and the office went unanswered. First, there is no voter registration or record of anyone in Atlanta, Fulton County, Cobb County or any county around Atlanta with an individual named "Benjamin David" matching the guy at Southeast whose name is on their business card. Second, his own employees won't say if that is his real name or whether or not he owns the company. Southeast never checked the original condition of my goods before packing - something I have never seen a moving company fail to do. They always do it to protect themselves against claims upon delivery. Now I know why. They don't care what condition the goods are in because they have no intention of paying the claim outright - even with additional insurance. Their startegy is to wear you down, get you to agree to new terms and conditions, and so on. This contract is headed to litigation.
Response by Southeast Van Lines, Inc.: To whom it may concern, My name is Benjamin David and I met with the customer and gave him a bid. The quote was $7000(I'm rounding the figure a little bit) and we promised to come on a specific date, pack, load and go straight to Michigan. We showed up on the date we promised, packed everything and arrived in Michigan on the same date we promised. We charged exactly what we promised and were as punctual as clockwork. Now, I understand some people think that if they buy insurance there's a certain dollar amount available for them to get by simply saying the right things and paint the right picture. Please remember that step one is to agree what damage was done by movers and what wasn't. Southeast Van Lines-out of customer service only-never contested on weather the damages were caused by us or not. Besides, how do you answer when someone complains about his clothes being wrinkled? how do I know they weren't before? This is not said as a joke, it is my 24th year as a mover and majority of the phone conversations I had with the customer after the move(a few of them) were about his clothes.I answered all his calls by the way. continue, we looked at the damage list he provided, we never argued it and we offered the customer $1100 which we believe is very generous. He had a $500 deductible so the final amount would be $600. He showed 2 computers or monitors broken and a chip on a cabinet and overall as annoying as it is, I understand, to suffer damages, the amount and scale of damage sustained in this shipment was not close to the apocalypse described by the customer. He wants $12,000. Twelve thousand dollars!! No joke. Like I indicated before, this is not my first Rodeo, and when a person starts from the get go to threaten you with bad reviews and reputation damage and describe how horrible his wrath will be and that I should "govern myself cautiously" as he's not in a Donald Trump tweets caliber but he will have tens of thousands of people look at the bad experience with Southeast Van Lines he started(I kid you not) than you understand he's trying to intimidate you info agreeing to take part in Insurance fraud. Well, I will not take part of Insurance fraud and I will go to litigation and I'm not concerned about Southeast's reputation as we move thousands of people every year and I know how happy they are and frankly that's what keeps us going. When your'e in the service industry your'e liable to find yourself in this situation every now and than. We've done nothing wrong, we treated this customer fairly and he chose to be unreasonable. I have full confidence in justice prevailing eventually and Southeast Van Lines will continue to serve the community with high quality service and integrity. Thank you very much, Benjamin David(a real person, not a ghost).
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4.0   |  
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5.0   |  
All the guys were great. They did a wonderful job.
Response by Southeast Van Lines, Inc.: Thank you for your review Teresa! We here at SEVL pride ourselves in our efficient and friendly relocation teams. We appreciate your review, and if we can be of any further assistance please let us know. Thanks again for choosing SEVL for your relocation needs.
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4.5   |  
Excellent packing. Friendly and efficient. Excellent site manager.
Response by Southeast Van Lines, Inc.: Thank you for your review Dudley! We here at SEVL pride ourselves in our efficient and friendly relocation teams. We appreciate your review, and if we can be of any further assistance please let us know. Thanks again for choosing SEVL for your relocation needs.
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5.0   |  
From the quote process to delivery, these guys were fantastic! I have dealt with movers many, many times in the past mainly through work. There is always something that comes up - in this case, we ran out of boxes and forgot to package an entire closet full of stuff. Ronka, in the front office, was part customer service and part therapist. She managed to arrange for extra boxes to be delivered and the GM Ben showed up to carry the additional boxes in his private pick-up. Eli & his team of movers were prompt, courteous and made me feel my home was in good hands. The commitment to go the extra mile is what sets these guys apart. Will definitely use them on all my future moves, private or professional.
Response by Southeast Van Lines, Inc.: Thank you so much Rona for your kind words, and you were a pleasure to work with on your relocation! It is great when we receive feedback such as yours. SEVL prides itself on the quality work that our teams provide to our customers from beginning to end. If we can assist you at anytime in the future, please feel free to call us in the office.
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5.0   |  
I set up this job through Ben. He was very professional and courteous. He was able to schedule the move for the dates we wanted, both for pick up of our furniture and for the delivery. The movers arrived on time, were professional, did an excellent job of packing our furniture and very courteous also. The furniture arrived in good condition. We lost a small table (ikea and cheaply made), and a lamp got damaged but otherwise everything made it in good condition. The move into the apartment was also done well. We were very happy with this company and would use them again!
Response by Southeast Van Lines, Inc.: Thank you so much Maria for your kind words, and the opportunity to work with you on your relocation. It is great when we receive feedback such as yours. SEVL prides itself on the quality work that our teams provide to our customers from beginning to end. If we can assist you at anytime in the future, please feel free to call us in the office.
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4.5   |  
They arrived on time, and the job was done professionally. Very pleased.
Response by Southeast Van Lines, Inc.: Thank you very much for the opportunity to serve you and for the kind words, Southeast Van Lines is very proud of the quality work our teams provide and it's always great to get a feedback such as yours. We will be more than happy to assist you in the future with any moving work you might need.
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5.0   |  
Interviewed a number of moving firms, including the nationals. Based on all the information, and competitive pricing, selected SEVL. The crew was courteous, hard workers and responsive to our needs and requests. The crew packed the remainder of our goods and other than some minor dings everything arrived in fine shape. If I had to move/relocate again SEVL would be my first choice.
Response by Southeast Van Lines, Inc.: Thank you very much for the opportunity to serve you and for the kind words, Southeast Van Lines is very proud of the quality work our teams provide and it's always great to get a feedback such as yours. We will be more than happy to assist you in the future with any moving work you might need.
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  Page 1 of 4

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