Suburban Floor Crafters, Inc.

4.29 | 41 Verified Ratings
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847-459-3065

268 West Caldwell Drive
Round Lake, IL 60073
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Suburban Floor Crafters, Inc.


Suburban Floorcrafters Inc is your number one choice for all your wood floor refinishing needs. Serving the local community since 1988 let our experts walk you through your project from start to finish. As seen on TV ABC's Home Show and wriiten up in the Chicago Sun Times and the Daily Herald. Please call today to get your project started!

Achievements

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Service Area

  • Hoffman Estates
  • Barrington
  • Gurnee
  • Lake Forest
  • Grayslake
  • Mundelein
  • Arlington Heights
  • Buffalo Grove
  • Wauconda
  • Lake Zurich
  • Wheeling
  • Libertyville
  • See All >

Services Offered

Flooring & Carpet
  • Wood Flooring Refinish

Areas of Expertise

  • Wood Floor Refinishing

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 1988
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Suburban Floor Crafters, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 41
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5.0   |  
Review by in Antioch, IL
super friendly, knowledgeable and great pricing
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5.0   |  
Review by in Gurnee, IL
I received a call from Kevin at Suburban Floor Crafters within two hours of requesting information via HomeAdvisor. (Another business contacted me 5 days later and one never contacted me at all). Kevin explained my options and even gave a quote estimate over the phone after I sent photos of the floor. The crew did an great job sanding and refinishing my natural wood floor and cleaned up well after themselves.
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0.5   |  06-14-2018
Review by Ken G. in Lake Villa, IL
Horrible quality repairs to the floor. Totally a hack job. They used the wrong size boards under the fridge, never repaired under the stove or cabinets, replaced a couple of spots with 4" long boards and nailed through them so you see nail holes. Several dark spots look like they have never been touched. The whole house was full of sanding dust. They also leave the entire mess behind. Bags of sawdust and broken boards, what a mess. When they were called back they deducted a $100 off the total and said they were proud of their work.
Response by Suburban Floor Crafters, Inc.: We take pride in our work; unfortunately, during this job the homeowners were out of town and left their brother in charge. Customer did not want to do repairs the proper wa, looking to save money and yes there was some pet damage in FLOOR and brought to the attention of the brother who said it was fine and to leave it. Unfortunately, when you have other family members in charge of the job and the owners are out of town this can happen.
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4.0   |  
Review by in Palatine, IL
did good job.
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5.0   |  
Review by in Palatine, IL
Kevin and his crew did SUCH a great job! We had lighter wood floors that just weren't our style when we moved into our new home. Kevin and his team took the time to carefully sand and refinish our floors with little mess and to my exact color specifications. We couldn't be happier with how rich and beautiful our floors look. We would definitely recommend Suburban Floorcrafters to anyone who needs floor work done. They worked with our timeline, were professional, and did a magnificent job!
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5.0   |  
Review by in Grayslake, IL
Floors look great, Rob was very knowledgeable and willing to take the time to explain things to me.
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5.0   |  
Review by in Arlington Heights, IL
Response by Suburban Floor Crafters, Inc.: Thank You for you 5 star rating !!!!!!!!!!! We strive to supply quality workmanship at fair prices,, Thanks Kevin
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0.5   |  09-18-2017
Review by Jayson M. in Barrington, IL
Our job was to sand oak floors and stairs bare, stain a dark color, and apply clear coat. These guys had good reviews and a price in line with others. They were nice on the job site. Unfortunately, they did a terrible job on our floors and particularly the stairs. The stairs are an eye sore with every tread and riser having splotches of old color, due to incomplete sanding. The floors are generally OK, but instead of removing the quarter round, they left it in place. I was told that this would require "a little touch up" but would be much easier than removing and replacing the quarter round - their equipment was good at this. Well, the quarter round is covered with stain all around the floors requiring 2 coats to re-cover, and significantly grooved from the sanding equipment in some areas so that a straight edge does not exist to paint. They put the clear coat down over the floor vents, gluing them in place, and then had to pry them back out, breaking several (and leaving them broken). On top of this, they left stain fingerprints on many surfaces in our house (kitchen cabinets, doors, etc), broke some of our shutters, left garbage all over the inside and outside of the house. If I could give zero stars, I would. Please do not use these guys. I don't know you, but you don't deserve it.
Response by Suburban Floor Crafters, Inc.: We are sorry you were not 100% satisfied , We do top quality work and we could not meet your quality of perfection. With the quarter round as said during estimate we can remove at extra charge but may break up, most people have it painted again (its makes more economic sense then the cost of removing) And customer had not noticed a few things broken before he moved into home and assumed it was us. And regarding garbage we always put to curb for garbage (just a few bags of dust) as stated in our contract, Yes there were 3 finger prints on door jamb with we cleaned of no problem, We have many great reviews & will continue to perform quality work

1 of 1 users found this review helpful.

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5.0   |  
Review by in Grayslake, IL
Rob and Kevin were very helpful and patient with us. The work was great, the cost was great, the crew that finished up with us was great. We would definitely use this company again and have already recommended it to some friends. Five stars all the way!
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4.67   |  
Review by in Lindenhurst, IL
Job looks great, great price and crew stayed in task. Wife was happy and thats what matters. Rob stood by his estimate and crew did a great job.
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Showing 1-10 of 41
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