HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

81% Recommended

4 Years In Business

Company Details

  • Bilingual

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • House Cleaning
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.2
    16 Verified Reviews
    • 5
      13
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      2

    Highly rated for

    Showing 1-10 of 16 reviews Showing 0 reviews
    1.5 Erin B. Thornton, CO
    11/9/2020

    I hired sunshine cleaning for a deep clean of my home. They neglected to clean the office and the basement but have still insisted that I pay the full amount and someone will come by to finish it (it needed to be done at the time of service). Their cleaners showed up several hours late the first day needing to come a second date to finish. The clean was what I would equate to a routine cleaning. I was hoping for something more especially for the cost. The cabinets in the bathroom were not cleaned. I had requested for hard water areas to thoroughly be cleaned, they were not. Carlos had indicated the cleaning would leave surfaces as close to new as possible. This is so far from the truth. I will not use this company again and would not recommend them for service.

    4.5 Lori K. Westminster, CO
    6/5/2020

    I offered them a free washer and dryer when I was moving and the sale of the appliances fell through. They said yes they would come and get them the next morning before my closing of the house and they did not

    0.50 Dana M. Arvada, CO
    4/13/2020

    I was extremely disappointed in the quality of the move in clean. They came out to redo few things, but, over all, it was more like the monthly maintenance cleans I have had in the past - not the deep clean one would expect for a move-in situation. Below is the email that I sent to Carlos, the owner, on March 18th, outlining ALL of the reasons I was dissatisfied with the move-in clean. As of 4/13, I still have not heard back from him regarding how he was going to rectify the situation aside from his initial response of I understand that you have some concerns and I will address them. We are reviewing this internally and will follow up shortly. As the owner of Sunshine Cleaning, I need to investigate this further. I did, however, received incessant texts requesting payment. Here are some of the specific issues (photos were sent of each issue): Dog hair - still on walls, all over the floor of the hall closet. Dog hair all along the back of one of the bedroom doors. The top of EVERY doorway trim was filthy - they hadn't even been touched. The top of the fridge was covered in a layer of dust and grime - it had not even been touched. Four of the kitchen cabinet doors still had dirty fingerprint smudges on the inside of the doors. The baseboards (one of the things I really emphasized when I showed her the house) were still dirty - the cleaners were there while I was on hands and knees washing the baseboards myself b/c they were not done well. The kitchen walls still had food splatters on them. The hallway walls had spatters and dirty on them. There were spider webs along the walls in the kitchen and the back bedroom. The closet shelf in the bedroom was not wiped down. Basically, using that wiper on a stick thing does NOT do a deep clean job. I *know* that dog hair is difficult to remove - that is why I hired someone to do it. Instead of being able to paint the baseboards when I came back to the house, I ended up on my hands and knees scrubbing them myself. The cleaner also said she had never heard of someone wanting the walls wiping down before painting them. I am incredulous that wiping down the walls and cleaning splatters/spots off of them is not considered part of a move-in clean.

    5.0 David W. Broomfield, CO
    2/12/2020

    My house needed a deep cleaning because it had several years of living to clean and Rosie did a fantastic job.

    5.0 Susan P. Boulder, CO
    9/28/2019

    Quick response.

    5.0 Brenna A. Westminster, CO
    9/15/2019

    Sunshine cleaning was excellent at scheduling and very accountable and timely. Our house was cleaned very thoroughly.

    5.0 Jeff M. Arvada, CO
    9/10/2019

    Rosie did an absolute great job and will be my cleaner from now on! Our house looks and smells fresh and clean!

    5.0 Greg R. Broomfield, CO
    9/5/2019

    Rosey was great.

    0.50 Fritz S. Lafayette, CO
    8/24/2019

    We hired Sunshine cleaning and they did three deep cleans on our house with the intent of hiring them every month, which they did twice. They broke a decanter that was quite old and chipped a vase. They owned up to it and gave us a discount on our next cleaning. One day I came home and an old stationary bike was in our garage. I asked Rosie about it and she said a neighbor had given it to her and she didn t have room in the car that she s pick it up, which she did a day later. You really don t take that liberty with a new client without asking. I scheduled an appointment with an electrician to install a thermostat and left work to meet them at our house. I had left the box with the thermostat on the kitchen counter. Couldn t find it anywhere and sent the electrician away. I texted Rosie to see what happened and if she had it. She responded that her daughter had accidentally put it in her car. Why would they take a box off the kitchen counter that clearly wasn t theirs? Took a week to get the job rescheduled. I then noticed scratches around the burner units of our brand new stainless stove. It was the result of aggressive cleaning not using the proper products. I take writing a review seriously as potential customers read them, so this isn t done lightly. Sunshine Cleaning is unprofessional, they re rough on property and caused more headache than they helped. Now our new stovetop is damaged. Don t use this company. They re not worth it.

    Showing 1-10 of 16 results Showing 0 of 0 results
    Page 1 of 2

    Photos

    Sunshine Cleaning
    4
    Cleaning

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.