Superior Facility Services, LLC

4.63 | 15 Verified Ratings
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479-903-8596

13465 Puppy Creek Road Suite J
Springdale, AR 72762
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Profile
Superior Facility Services, LLC


We are an ethical, honest, and professional company. We are easy to communicate with. Always working with you until the job is done right and to your specifications. When working with our company, you can expect integrity, prompt service, and superior customer service. Always leaving the job site clean. We take pride in our services and enjoy making clients repeat clients. You can count on us to get the job done right, the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You will be pleased you did. Thank you.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Fayetteville
  • Springdale
  • Rogers
  • Bentonville
  • Bella Vista
  • Gentry
  • Canehill
  • Farmington
  • Elkins
  • Garfield
  • Gateway
  • Winslow
  • Elm Springs
  • Gravette
  • Greenland
  • Tontitown
  • Hindsville
  • Johnson
  • Lincoln
  • Prairie Grove
  • Hiwasse
  • Cave Springs
  • Huntsville
  • Evansville
  • Sulphur Springs
  • Summers
  • Wesley
  • Centerton
  • Morrow
  • Siloam Springs
  • Pea Ridge
  • Decatur
  • Lowell
  • Goshen
  • Maysville
  • West Fork
  • Avoca
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Swamp Cooler Install
  • Window A/C Install
  • Window A/C Service
  • Mist System Repair
  • Central Humidifier Repair
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Refrigeration System Repair
  • Refrigeration System Install
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Bathtub Install or Replace
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Electrical

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2015
State Licensing
Trade: HVAC/R-A
License #: 2457390
Expiration: 02-28-2020
Trade: Plumber
License #: MP5745
Expiration: 12-31-2019
Insurance
Type: General Liability
Amount:
Expiration: 07-27-2019
Awards
  • Top 20 Contractor for HomeServe USA Repair Management Company
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
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Ratings & Reviews
Superior Facility Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 15
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5.0   |  
Chuck did a great job, very pleasant man.
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5.0   |  
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5.0   |  
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5.0   |  
The plumber, Lance, was a true gentleman and found the leak quickly. He recommended a fix that was considerably less than I expected. He did a great job.
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5.0   |  
Review by in Siloam Springs, AR
They ran a gas line from my meter to my grill which required digging a trench and the city inspector to approve before completion. The inspector went home sick that day so they were unable to complete the job, but stayed on top of the situation, kept me informed, and were at my house waiting on the inspector the next day in order to complete the work as soon as possible. They were polite and respectful from the first contact through completion, did a great job, and charge a fair price. I will call them next time I need a plumber.
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0.5   |  09-20-2018
Review by Chasidy A. in Bella Vista, AR
Worst customer service I have ever come across. They were called by the warranty company. They came out to unclog the main drain (my plumbing was backing up into my toilets and sinks.) The went on the roof to unclog the "lateral drain." The roof is covered by warranty. Charged me $195. A week later it started backing up again. They came back out damaged my toilets and told me the septic tank needed to be pumped. Had another plumber come out to pump the septic tank and was informed the main drain is all that needed unclogged and there is nothing wrong with the septic tank. I was also informed the "drain" on the is a gas vent. The initial visit from superior was a quick temporary fix and they only released the gasses out of the pipes. All in all this visit cost me $335 when warranty would have paid all of it if it was done right the first time. Tried correcting the issue with superior and I was attached as a person, called incompetent because I'm not a plumber, was threatened to be sued for leaving bad reviews. I have contacted the BBB which superior has been difficult with them. Now I have an open case with the attorney general. Save yourself the time, money, and stress and call a professional.

0 of 1 users found this review helpful.

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5.0   |  
Very professional & friendly!
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5.0   |  
Review by in Bella Vista, AR
My AC quit on a Saturday afternoon, the tech was at my home within 45 minutes from when I went on Home Advisor and fixed the problem within 30 minutes. I would highly recommend this company.
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5.0   |  
Review by in Springdale, AR
Very friendly
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5.0   |  
Review by in Bella Vista, AR
He was on time, did a great job, and had great value.
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Showing 1-10 of 15
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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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