Superior Insulation

4.07 |5 Verified Ratings
Write a Review

Superior Insulation

4.07 | 5 Verified Ratings
Write a Review

716-892-1416

71 Gruner Road
Cheektowaga, NY 14227
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Profile
Superior Insulation


SPRAY FOAM INSULATION EXPERTS We began in 1982 as a privately owned and operated business, concerning ourselves primarily with the homeowners of existing poor performance homes as well as builders of new construction facilities. Since 1982 Superior Insulation has been on the forefront of cutting edge insulation products here in Western New York - from the shores of Lake Erie to the capital of Albany, from the Northern Tip of Lake Ontario to the bordering cities of Pennsylvania, Superior Insulation has got you covered. Our extensive background in construction and trades provides us with the additional tools necessary to analyze and isolate poor performance issues on existing buildings along with the ability to help design state-of-the-art new ones. We provide a wide array of spray foam insulation systems with certified technicians for open cell, closed cell and hybrid spray foam insulation allowing for both short and long term savings.

Achievements

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Service Area

  • Buffalo
  • Rochester
  • Niagara Falls
  • Tonawanda
  • Lockport
  • Batavia
  • Mumford
  • Orchard Park
  • Henrietta
  • Kendall
  • Fillmore
  • Pittsford
  • Newfane
  • Attica
  • East Amherst
  • Brockport
  • Holley
  • Hamburg
  • Spencerport
  • Lewiston
  • Warsaw
  • Fairport
  • Clarence
  • Colden
  • Angola
  • Geneseo
  • North Greece
  • Ellicottville
  • Springville
  • Fredonia
  • North Chili
  • Lancaster
  • East Aurora
  • Perry
  • North Tonawanda
  • Webster
  • Albion
  • See All >

Services Offered

Insulation
  • Spray Foam Insulation Install

Areas of Expertise

  • Spray Foam Insulation

Product Brands Used

  • Thermoseal

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1983
Green Certifications
  • OSHA, Demilec, Icynene, Roof'tek, Thermoseal, Quadrants, General Roof Coating, Gaco Western, Henry Company-Air Barrier.
Insurance
Type: General Liability
Amount: $0
Expiration: 04-07-2020
Type: Worker's Compensation
Amount: $0
Expiration: 12-21-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

We have helped with Habitat for Humanity.

How We Got Started

I chose to work in this industry because I wanted to start a family run business that would create a great life for my children, and all of our employees. We were the first company to install spray foam residentially in the Western New York area. .

We started in this industry in 1982.

We describe our business as Well established

 

Photos
Superior Insulation


My Work
5 Projects
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Ratings & Reviews
Superior Insulation

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-5 of 5
  Page 1 of 1  
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0.5   |  03-22-2019
Review by Peter P. in Leroy, NY
Project: Install Spray Foam Insulation
Do not go with this company. They sprayed when it was 8°. The foam didn't adhere well at all and now I'm going through hell with them and the manufacture. This is what I wrote to superior and thermoseal. March 5th, 2019 I had Superior installation, spray Thermoseal 1200 on the roof deck, and gabel ends of my barn. I am writing to you because I have concerns of density irregularities, poor adhesion, cracks, voids and delaminions. On the day of the installation, the temperature ranged from 8-11 degrees, and the humidity ranged from 57%-68%, which I have included a weather data sheet of March 5th, 2019. (See attached) Upon further research of the physical properties from the thermoseal website, my substrate should have been 40 degrees or warmer. To my knowledge, there were no humidity, or temperature checks on the substrate while installing. According to the website, the spray form should be an amber color, mine is a off-white yellowish color. (See attached) I am providing you my contract, and test samples to clarify that what I agreed on is what I paid for. Jim from Superior told me that this was 60% closed, 40% open foam which is contradictory to the specifications on the website. This is suppose to be a semi ridged, medium density foam, and it makes me nervous when I can easily press my finger through to the substrate. After testing the foam samples, I hope you will be able to tell my R value per inch, the density of the foam, if the chemical mixture was correct, and if this was installer error or manufacture defects. I am also sending a copy of this to Jim at Superior, when he came for a site visit he was unconcerned, and his remedy was to fill with a can of grate stuff. I would like to register for a warranty, can you please inform me on how to do so? The website stated that the open cell content is 97% or more, and another page on the site said 50% or more. Can you help me understand the difference?
Response by Superior Insulation: Under the "My Profile" tab above are pictures posted of Peter P. [Consumer name withheld at their request] project. Mr. P.was given a quote to install 2 lb. closed cell foam on his project at his request which he declined stating it didn't fit within his budget. He also inquired with us as to whether or not there was a way we could insulate the project and still meet his budget requirement. He was given an alternative quote to use 1.2 lb. spray foam at an increased thickness which would match the R-Value of the first quote but still fall within the parameters of his budget. The project was sprayed on a cold day in March. A few days after the project was completed Mr. P. called me with concerns. I went back out to his project to review the work. At that time I took pictures of the project including two of the three small areas which needed attention. These 3 areas comprise less than 1% of the job. I explained to Mr. P. that this happens from time to time during cold weather application, that I did not see any cause for great alarm as it is covered under warranty and I would be happy to send the crew back out to make repairs. To date I have been nothing but courteous to Mr. P. and I have made no less than 6 attempts via telephone or voicemail message to come out and repair the 3 small areas that need to be addressed all of which have unfortunately been refused by Mr. P. To put things into perspective, Mr. P.s job consisted of 1152 square feet of area to be sprayed at 2 1/2" thickness. The areas that need to be repaired consist of less than 3 square feet of total area. Today upon seeing this review I have again called Mr. P. requesting to come back out to make repairs at no charge as they are covered by our warranty. I have not nor will I request that this bad review be removed. I would much rather have my potential customers understand that none of us are perfect which is why for 3+ decades we have always warrantied our work. It is there for your protection and we honor it. Sincerely, James Hottum, Vice President.
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4.5   |  
Review by in Machias, NY
Project: Install Spray Foam Insulation
Quick and efficient-price was very competitive. Would hire again.
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5.0   |  
Review by in East Amherst, NY
Great job and got in and out quick. Ended up getting combination closed and open cell foam for what other guys were charging for just open. Staff from the estimators to the office, to the installers was great too!
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5.0   |  
Review by in Eden, NY
Project: Install Spray Foam Insulation
Company very knowledgeable of product and where it needs to be applied. Professional at all times. Employees were professional, courteous and made sure work was done to my satisfaction. Site left clean upon comletion of work done
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5.0   |  
Review by
Project: Install Spray Foam Insulation
They are excellent. as matter of fact Jim came over to my house and he found a significant problem in my roofing and for a significant amount he was able to do my roofing and insulation.
Showing 1-5 of 5
  Page 1 of 1  

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