The Sullivan Company

4.54 | 76 Verified Ratings
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603-686-0578

PO Box 590247
Newton, MA 02459
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Profile
The Sullivan Company


Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer’s interests and make their concerns the basis of our business. Please give us a call today!

Achievements

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Service Area

  • Tilton
  • Laconia
  • Meredith

Services Offered

Additions & Remodeling
  • Basement Remodel
  • Garage Remodel
Decks
  • Deck or Porch Build or Replace
  • Deck or Porch Repair
  • Clean & Seal Deck, Fence, Patio or Porch
Doors
  • Interior Door Install
  • Door Repair
  • Exterior Doors Install
Handyman Services
  • Handyman for Multiple Small Projects
Siding
  • Exterior Trim Repair

Areas of Expertise

  • Major Renovation - Multiple Rooms
  • Deck or Porch - Build or Replace
  • Deck or Porch - Repair
  • Doors (Exterior) - Install or Replace
  • Doors (Interior) - Install or Replace

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1988
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
The Sullivan Company

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 76
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5.0   |  
came the next day .. explained different solutions & came day after to repair it
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5.0   |  
Great care taken to do the job correctly, followed up by great execution.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Charlestown, MA
Project: Hire a Handyman
The communication with The Sullivan Co was very good. Jerry gave me a quick cost for the jobs and Andy always responded to emails and phone messages very quickly.. The carpenter, Jeff was very helpful in explaining what he was doing and did an excellent job. Definitely would recommend this company.
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0.5   |  11-08-2016
Review by Fujian Y. in Lexington, MA
Updated 07/31/2017: I sued this company on small claim court at Concord district court and won. Briefly keep away from this company, see details below. I hired this company to fix the ice dam problems occurred in the winter 2014. Turned out it's a big mistake. The total amount I paid them is over $12,000 to fix 3 places: one area around a skylight, 2 ice dam problems that damaged ceiling. Paul Sullivan gave me 2-year-warranty on their work, which is pretty good, I thought originally. They started working in Oct 2015, and finished it June 2016. Yes, it took about 8 months! I think the main reasons why it took so long time is the bad quality of their work. They have to redo the work time and time again to fix the problem caused by their previous work. For example, one time after they put plaster on the ceiling in the morning, and all the plaster fell off of the ceiling in the afternoon, making a mess in my rooms. They have to come another time to fix it. Another time after replacing the shingles the roof still kept leaking in the rain. They have to come again to redo the shingles. After couple of times they couldn't fix the leak themselves and have to find another company to fix the problem for them. But guess what they billed me for them to having that company to help them out! I just couldn't believe it. But now it still leaks in the heavy rain couple of weeks ago. Although I was given 2-year-warranty on their work when signing the contract they told me like this as quoted: "The work by the roofer is an invoice that needs to be paid. Once that is taken care of I would be willing to send someone over with some roof tar and or caulking on an hourly basis to see what can be temporarily tied in for you but you simply need a new roof". Yes, now they told me I need a new roof. Just found out that this company has a bad review on angieslist at : https://www.angieslist.com/. Wish I could see it earlier.
Response by The Sullivan Company: (consumer name withheld per their request) was responded to expeditiously and we made numerous additional visits to his home to help him with a roof that needs to be replaced. He was unwilling to listen to that. We performed additional work for him at no cost. In the end we had our day in court and the amount in question was split. It's unfortunate when a client cannot be satisfied but this was one of those cases. With 30 years in business, an award winning record of customer service and quality projects it's unfortunate to run into this situation.
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5.0   |  
Review by in Cambridge, MA
Project: Hire a Handyman
Good workmanship.
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5.0   |  
Review by in Lexington, MA
On time very effecient
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5.0   |  
Review by in Boston, MA
Project: Repair Window Frames
Really nice.
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4.0   |  
Review by in Cambridge, MA
Project: Hire a Handyman
they came and install a TV on the wall for my company
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5.0   |  
Last winter's snows caused 40 feet of gutter & soffit & fascia to be ripped off the roof. After several problems with other contractors, I contacted The Sullivan Company (TSC) What an improvement. They set a date promptly, quickly gave me a fair estimate (which was approved by the insurance company), and set a date to begin the work. They arrived on time and completed on time, leaving the site completely clean. I am talking to them about other projects. I recommend TSC based on my experience.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Newtonville, MA
Project: Install or Replace Wood or Fiber-Cement Siding
Good quality, friendly customer service.

1 of 1 users found this review helpful.

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Showing 1-10 of 76
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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