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57 Years In Business

Company Details

Contact

Serving You Locally
Ashland, OH 44805
http://www.thiels.com

Hours

  • Mon: 8:00 AM - 4:00 PM
  • Tue: 8:00 AM - 4:00 PM
  • Wed: 8:00 AM - 4:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri: 8:00 AM - 4:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Kitchen Cabinet Refacing
  • Kitchen Cabinet Replacement
  • Acrylic Bathtub and Shower Replacement
  • Tub to Shower Conversions
  • Replacement Windows & Entry Doors
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Save $500

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  • Save $300

    Save $300 on your next bathroom or entry door project!

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Ratings

3.5
29 Verified Reviews
  • 5
    15
  • 4
    4
  • 3
    1
  • 2
    3
  • 1
    6
Showing 1-10 of 29 results
1.0 Susan H. Lodi, OH
11/5/2023

I had a guaranteed 1 day install scheduled. My appointment was @ 1. They didn't sow until 4:30. They Didn't have time to finish. I just gave up a 1/2 day vacation i didn't need to use for this. Now it became a 2 day install with more time off from work. When I expressed my anger about this, one of the contractors became very verbally violent. They actually sent this same violent person back to my home to finish the job. He would not let me inspect the work when I had to do the check off sheet. The screen wasn't properly installed. Now im waiting for some one to come fix it. What they don't realize is I have it all on camera. I will not use Theil's again.

5.0 Steve L. Powell, OH
9/16/2023

"The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"

2.0 Tracy E. Howard, OH
8/31/2023

The contractor that they hired to install complained about the company the whole time. They did not caulk it properly. They did not follow the installation instructions for the foot bar and put it 4 inches too high and it is hard to use.

0.50 Valerie V. Bellville, OH
2/13/2023

When Bruce came to our home to show what they had, he brought a Polaris Ultra Weld demo. It was a beautiful, well made window and we chose to have them installed. However, while I was at work and my husband was home ill, they brought a whole house full of ENERGY WALL windows and installed them so poorly that it looked like a 5 year old smeared paste all over them. They are the ugliest, cheapest windows I have ever seen AND they look even worse after the installer had no idea how to use caulking. I have been fighting them since they were installed to bring the POLARIS windows I ordered as stated on the contract. They have been to my house twice and see no issue with the install. I have pictures of everything and am most definitely having my attorney get involved. I am absolutely not paying full price for knock off windows made by Polaris. At no time did they say the windows would be ENERGY WALL. When I contacted Polaris, they said Thiels (Leaf Home Enhancement) never purchases anything BUT Energy Wall. So, everyone who gets windows from Theils, beware! You will get a GEO TRACKER instead of the Chevy after paying full price for the Chevy. I am still speaking the Attorney Generals office about this as I do believe it to be a scam. I have pictures of these **beautiful** brand new windows if anyone would like to contact me. They do not care about you, your home, their product or the quality of the install. My 30 year old windows were better and the trim too.

4.0 Sandy F. Delaware, OH
1/12/2023

One of the selling points was the fact I could get the install in less than a week. It ended up being a little more than 2 weeks. I discussed the type of shower head I wanted with the salesman. I wanted the detachable shower head, which is what I had before. I became aware during the install that I was getting just a standard shower head. When I asked about this, I was told that was what was in the contract. I called their customer service, was promised a call back and still have heard nothing. The drawing on the contract indicates a shower head with a hose hanging down. This issue was finally resolved favorably.

Response from Company:

Thank you for sharing your experience, Sandy.

0.50 Tracey M. Columbus, OH
9/21/2022

After the work was done, they refused to correct the mistakes that they had made.

Response from Company:

We would like to learn more about your experience, Tracey. Please email us at support@leafhomeenhancements.com

1.5 Suzanne B. Cleveland, OH
9/10/2022

after all construction was done except the door installation we were told that the floor was uneven and we could consider just ;putting up a shower curtain rod or tear out was was there and do it again. project manager said that floor could be shimmied up and would be fine. measurements should have been done right in the beginning. sliding door was not balanced or put in right. project manager came out twice and said that the initial way door was to close per his explanation was not necessarily the ONLY way for it to close. we were getting a snow jobl

Response from Company:

We always strive to deliver an experience that exceeds your expectations, Suzanne. Please email us at support@leafhomeenhancements.com to discuss this with our team in more detail.

1.5 Latoya I. Canal Winchester, OH
7/19/2022

It took 6 months to install shower.

Response from Company:

We appreciate you sharing your experience, we have received your multiple reviews across platforms and if we can help in any way, please email us at Support@leafhomeenhancements.com.

5.0 Karen E. Cleveland, OH
5/1/2022

They did a great job installing my walk-in tub and shower. Cleaned up after they were done. Explained how all its features.

Response from Company:

Thiel Home Solutions stands behind the integrity of each and every one of our products. Happy we exceeded your expectations, Karen.

1.0 Elizabeth S. Cleveland, OH
12/22/2021

Not Happy With the Fact that the warranty for the job is only for one year. They did not tell the truth about what they are able to do.

Response from Company:

We hope to clear up any misunderstanding, Elizabeth. Please do not hesitate to call 888-871-9262 so we can discuss this with you in more detail.

Photos

Thiel's
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Thiel's Home Solutions
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Bathtub and Shower Projec

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