To Serve Contracting, LLC

To Serve Contracting handled multiple projects of mine with a high level of professionalism. Their crews were efficient, did great work, and cleaned up the work areas with extreme care! Their staff communicated everything from start to finish, and answered any questions I had for them. To Serve Contracting took on the burden and headaches of my insurance claim process, so I didn't have to! A great company, I would highly recommend using them for any of your exterior construction needs!

To begin I want to say I am 46 years old and I have owned 2 homes over the last 20 years and have dealt with numerous contractors. I have NEVER written a bad review on ANY company. When I showed my frustration with this company and suggested I would be willing to share my opinion I was simply told "feel free" and then a "thank you for your business." So, I decided I would give a review. I hired this company and was EXTREMELY disappointed. The work was not completed as promised or in the time which was promised. From start to finish it took 5 months to sign the contract and then sign final paperwork. Now time dealing with this chapter! I dealt with 2 different individuals and I was told different things by each one, mostly blaming the other for the problems which I encountered or a different installer on site. A final price, which reflected a discount as the business considered my dissatisfaction with the job, was agreed upon and I wrote a check. In my error I forgot I gave them a down payment. When I inquired about over payment they came up with the original paperwork and an attached post it note with some figures that I had never seen or agreed to paying. The numbers conveniently added up to amount I have paid. I sent them a photo (same way they communicated with me) of the signed paperwork which states "readjusted final billing" which clearly states the price for the total project I was verbally promised and showing I over paid. I have not heard from them as of yet. They may contact me, but the "paper work" was frustrating and in my opinion border line fraud. I would never recommend this company. Their craftsmanship was horrible and they did not follow through on things they agreed to complete. Be very careful with this company if you do choose to give them a chance. They will promise you the world and then not follow through. Make sure EVERYTHING IS IN WRITING. They will attempt to change things up. Below is a run down of what I had done and the problems. They completed a gutter install, which I will say looked fine, but as with the rest of the experience they did not follow through with what was promised. I was promised flip up gutters and did not get them on all down spouts. The one they did falls down all the time. They were also hired to replace a service door. When the door was complete it was obviously "off" and when closed appeared to be bent or not installed properly as I could see through the upper corner. The door was also scratched. I was told by the installer my brand new door could simply be painted. They were also hired to repair a dog door leading from my garage to the yard. The door ended up looking like my 10 year old nephew had completed the project. None of the objectives for repairing the door (cosmetic, ability to conveniently lock, and such) were ever achieved. I also hired them to replace a corner siding piece. When I was first showed the finished project I was told the siding

Very good customer service. Did the job quickly and efficiently