HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

18 Years In Business

Company Details

  • Verified Licenses
  • Bilingual


200 East Sunset, Suite F
El Paso, TX 79922


  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials


Service Details

    Areas of Expertise

    • Installation
    • Service
    • Repair
    • Refrigerated Air Conversions
    • Ductwork and Air Balancing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted


    111 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 111 results
    5.0 Wayne C. Santa Teresa, NM

    No comments.

    5.0 Joan C. El Paso, TX

    I was very impressed with the quality of their work. They took care of every detail. They were reasonably priced. All the workers were really nice and polite. They have earned a very loyal customer. I would definitely recommend them.

    0.50 Robert P. El Paso, TX

    I purchased a unit from this company. The installers had been drinking which I complained to the project manager about. A year and one month later the unit has stopped working as expected. The company only has a one year warranty on labor so I am out 14k unless I pay them thousands for there faulty install.

    5.0 Dianne W. El Paso, TX

    Raul from Total Air came on an emergency call early this morning. He made and installed a cap on the roof vent for our new tankless water heater. He also adjusted all of the new vents for our recent HVAC installation to improve balance in air flow. He is very knowledgeable and thoroughly explained everything that he did. Great professional, skilled workmanship. Thank you!!!ð ¤ ð ¤

    5.0 John H. El Paso, TX

    Went above and beyond to replace the water heater we where in dire position and needed it right away. Luis came to the rescue

    5.0 Fernando C. El Paso, TX

    Rating for everything is 5 stars, although customer service was above and beyond five stars-deserver 100!). Brandon took time out to explain and advise us regarding bad experience we had with a different AC contractor (YEARS after we hired Total Air for other installations), the new AC guy was hired for us through the general contractor doing work for our home. Lesson learned: hire your own contractors, don't go with who a general contractor uses. That has been a nightmare for us, hopefully over soon.

    4.5 William F. Las Cruces, NM

    Accomplished work on time and corrected all mistakes. Did a good job.

    5.0 Judy Y. El Paso, TX

    I could not be more pleased or impressed as I am with this company and it's employees. Luis was very knowledgable and always available to take my calls and answer my questions. My refridgerated air conversion was scheduled within 6 days. The workers arrived on time and worked tirelessly all day. They were all very polite, attentative to my questions and their work was exceptional and very professional. They know their job and perform it well. Angel explained what he was doing and why and instructed me in the thermostat operation and how to set up the app to control it from my phone. He explained how the new register's worked and how to direct them for the best air flow. I would rate this company even higher than a 5 star!

    0.50 Cruz H. El Paso, TX

    my heating and air condition unit got installed 11-4-19 .since then it has had 2 leaks, .this company is NOT bonded as they claim to be .when there is a problem they do not fix it .they just tell you go to the BBB. You put a bad review then they have a friend put a good one. Brandon showed up at my property with his sister who is a lawyer to try to intimidate my family into settling for a patch job on my new roof that was installed 10-29-19.the inside of my property is damaged .

    Response from Company:

    Total Air responds quickly to reasonable customer claims. In this case, Total Air, within an hour of the first report of a leak was on site and resealing necessary roof penetrations. Thereafter, the homeowner demanded that her own roofer be allowed to reseal all roof penetrations. Total Air agreed to pay for this service. On the date the service was to be performed, the homeowner breached her agreement and demanded an entire new roof. Her roofer resealed the penetrations anyway and there has been no further report of roof leaks. This was more than a month ago. The homeowner continues to demand a new roof. While Total Air believes this demand

    5.0 Denise C. El Paso, TX

    Always on time and very honest. I have been working with total air over the past 10 years and have NEVER been disappointed on the quality of work and service.

    Response from Company:

    Thank you for your kind review and telling the truth about our company! We always strive for ultimate customer satisfaction. Best regards, Brandon Brooks, President Total Air


    Total Air Services, LLC
    Refrigerated Air & Heater
    Refrigerated Air System
    Hueco Tanks Installation
    Stan W

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.