Total Air Services, LLC

4.8 |104 Verified Ratings
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Total Air Services, LLC

4.8 | 104 Verified Ratings
Write a Review

915-585-0909

200 East Sunset, Suite F
El Paso, TX 79922
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Profile
Total Air Services, LLC


Comfort Air is Total Air

Total Air Services, LLC has over 14 years of experience in installing and servicing Air Conditioning and Heating units. We take great pride in our work and strive to make our customers 100% satisfied. Give us a call today and be sure to ask us about our special offers!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • El Paso
  • Las Cruces
  • Chaparral
  • Berino
  • White Sands Missile Range
  • San Miguel
  • Mesilla
  • Dona Ana
  • Garfield
  • Hatch
  • Organ
  • Fairacres
  • Vado
  • Rincon
  • Canutillo
  • La Mesa
  • Radium Springs
  • Mesilla Park
  • Chamberino
  • Mesquite
  • Santa Teresa
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Swamp Cooler Install
  • Central Humidifier Install
  • Central Air Cleaner Install
Cleaning & Maid Services
Heating & Furnace Systems
  • Heat Pump Install
  • Ducts & Vents Install
  • Electric Furnace - Repair
  • Electric Furnace - Install
Plumbing
  • Refrigeration System Install

Website

totalairep.com

Areas of Expertise

  • Installation
  • Service
  • Repair
  • Refrigerated Air Conversions
  • Ductwork and Air Balancing

Product Brands Used

  • Amana
  • American Standard
  • Broan
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Rinnai
  • Trane
  • United Technologies Carrier
  • York
  • We install most HVAC brands and specialize in energy star units
  • Top Quality Rated Well by Consumer Reviews
  • See All >

Quick Facts

Business Hours
Monday:
7:00 AM to 8:00 PM
Tuesday:
7:00 AM to 8:00 PM
Wednesday:
7:00 AM to 8:00 PM
Thursday:
7:00 AM to 8:00 PM
Friday:
7:00 AM to 8:00 PM
Saturday:
7:00 AM to 8:00 PM
Sunday:
7:00 AM to 8:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual
  • Warranty Description: 2 Year Parts & Labor New Install

Credentials

In Business Since: 2006
Memberships & Affiliations
  • Air Conditioning Contractors of America (ACCA)
  • BBB accredited business
State Licensing
Trade: MM-03 (Air Conditioning and Ventilation)
License #: 355218
Expiration: 02-28-2023
Trade: HVAC Contractor
License #: TACLB00026689E
Expiration: 09-12-2020
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Insurance
Type: General Liability
Amount: $0
Expiration: 08-27-2020
Awards
  • Angie's List 2013 "Super Service Award"
  • Lennox Centurion Dealer Award 2015
  • Angie's List 2014 Super Service Award
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Provide Low Cost HVAC to Senior Citizens in our community

Certified HVAC work by Energy Star Partners

How We Got Started

I chose to work in this industry because I enjoy providing people with comfort.

I love working in El Paso and las Cruces area because this is where my home and family are located..

We started in this industry in 1997.

We describe our business as Family owned and operated

Why do I get up in the morning?

To provide an honest living for my family.

 

Photos
Total Air Services, LLC


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Total Air Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 104
  Page 1 of 11
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5.0   |  
I could not be more pleased or impressed as I am with this company and it's employees. Luis was very knowledgable and always available to take my calls and answer my questions. My refridgerated air conversion was scheduled within 6 days. The workers arrived on time and worked tirelessly all day. They were all very polite, attentative to my questions and their work was exceptional and very professional. They know their job and perform it well. Angel explained what he was doing and why and instructed me in the thermostat operation and how to set up the app to control it from my phone. He explained how the new register's worked and how to direct them for the best air flow. I would rate this company even higher than a 5 star!
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0.5   |  12-04-2019
my heating and air condition unit got installed 11-4-19 .since then it has had 2 leaks, .this company is NOT bonded as they claim to be .when there is a problem they do not fix it .they just tell you go to the BBB. You put a bad review then they have a friend put a good one. Brandon showed up at my property with his sister who is a lawyer to try to intimidate my family into settling for a patch job on my new roof that was installed 10-29-19.the inside of my property is damaged .
Response by Total Air Services, LLC: Total Air responds quickly to reasonable customer claims. In this case, Total Air, within an hour of the first report of a leak was on site and resealing necessary roof penetrations. Thereafter, the homeowner demanded that her own roofer be allowed to reseal all roof penetrations. Total Air agreed to pay for this service. On the date the service was to be performed, the homeowner breached her agreement and demanded an entire new roof. Her roofer resealed the penetrations anyway and there has been no further report of roof leaks. This was more than a month ago. The homeowner continues to demand a new roof. While Total Air believes this demand
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5.0   |  
Always on time and very honest. I have been working with total air over the past 10 years and have NEVER been disappointed on the quality of work and service.
Response by Total Air Services, LLC: Thank you for your kind review and telling the truth about our company! We always strive for ultimate customer satisfaction. Best regards, Brandon Brooks, President Total Air
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0.5   |  12-04-2019
Review by Sara H.
Project: Install or Replace a Central Air Cleaner
They ruined my brand new roof and my daughter has a underlining health issue and they do not care about that. She is allergic to mold and due to holes that are there my $35,000 project job is ruined. They are only willing to do a patch job which avoids all warranty with my contractor and my homeowners insurance will not unsure this portion of my house.
Response by Total Air Services, LLC: An agreement to remedy the situation was reached with the homeowner for Total Air to pay the homeowners roofer and general contractor to reseal a roof penetration. Total Air drafted the check for her roofer at which time the homeowner breached the agreement and demanded a whole new roof. Total Air has a strong history of positive reviews, and we do all we can to satisfy our customers? Reasonable requests. A whole new roof for a roof penetration that was sealed is simply not a reasonable request. Nevertheless, this dispute remains open and Total Air is still seeking a reasonable solution to our customers claim.
5.0   |  
Review by in Las Cruces, NM
Hector is wonder goes awesome job
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5.0   |  
We invited another company to provide an estimate for our A/C's needed repair. They estimated an outrageous amount so we looked for another bid. Mike with Total Air arrived and provided an estimate with detailed explanation of itemized expenses and made the repair in break neck time. Excellent service. We won't allow anyone else in our home but these folks!
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5.0   |  
Amazing service! We have been having problems with our air conditioner for almost 3 months. Two different companies came to look at our system with one company making 4 visits to our home....and the issue remained unresolved. Joe from Total Air came in and within the hour, had our system running without any problems. He was able to detect what was wrong when two others had been unsuccessful. Total Air will be my new company from now on for service. If you have a newer generation thermostat, this is the company you want. One technician from another company almost ruined my Nest thermostat. The truth is not many technicians feel comfortable with these newer thermostats but Joe felt very comfortable working with our system. I wish I had called Total Air earlier!
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5.0   |  
Review by in Canutillo, TX
Both of our HVAC systems crashed at the same time. Just in time for a heat wave. Thought I might die. Money is tight and I was very highly stressed. Albert and his crew came in and found the problem. Then recommended replacing the systems as they were way old. Albert worked up a good deal and spelled out what was needed and what to expect. The work was quickly scheduled and completed as expected. All the while they showed respect, worked hard, and kept me calm. They left everything clean and neat! The new units work sooo good! The electric bill for cooling the house is reasonable now too. THANKS GUYS!
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5.0   |  
Review by in El Paso, TX
Even though Total Air is a little more expensive, it's worth it because of the exceptional, personalized customer service!
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5.0   |  
Review by in El Paso, TX
Very professional, polite and friendly. This is a top quality business because of their great people. I highly recommend calling them for an estimate on any project you have.
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Showing 1-10 of 104
  Page 1 of 11

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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