Trucraft Contracting, LLC

3.99 |14 Verified Ratings
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Trucraft Contracting, LLC

3.99 | 14 Verified Ratings
Write a Review


P.O. Box 771
Parker, CO 80134
Your use of our services is governed by our Terms & Conditions

Trucraft Contracting, LLC

Windows & Doors, Siding, and Project Management Solutions

TruCraft Contracting was founded in 2004 specializing in window & door replacement, siding replacement, and deck construction. Over everything else, we focus on the best quality workmanship in the industry. What is the difference between TruCraft and all of the other remodeling companies out there? We care. Not only do we care about the parts of the project that you see, we care just as much about the part of the project that you don't see.


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Service Area

  • Littleton
  • Castle Rock
  • Parker
  • Lone Tree
  • Sedalia
  • Larkspur
  • Elizabeth
  • Louviers
  • Franktown

Services Offered

  • Deck or Porch Build or Replace
  • Deck or Porch Repair

Areas of Expertise

  • Replacement Windows
  • Siding
  • Entry Doors
  • Decks
  • Large Renovation Project Management

Product Brands Used

  • Timber Tech
  • Trex
  • James Hardie
  • LP

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted


In Business Since: 2004
Memberships & Affiliations
  • Accredited by the BBB
Type: General Liability
Amount: $0
Expiration: 03-12-2020
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Trucraft Contracting, LLC

My Work
8 Projects
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Ratings & Reviews
Trucraft Contracting, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
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5.0   |  
Review by in Golden, CO
Project: New Windows
Jason was wonderful to work with on this project! I am a part-time stay at home mom and it is not always comfortable having contractors in the house. Jason was easy to work with and I never felt intimidated or uncomfortable with him working in our home. He was also very committed to making sure our windows looked exactly how we wanted, and had great ideas to finish them in a way that matched our style. I will definitely be calling him for our next home project!
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2.5   |  
The following details are my opinion of Jason's and Trucraft's work quality and work ethic based on 5 months of working with him. Jason is a nice guy but was clearly in well over his head on many levels. We engaged Jason (Trucraft) for a very large and difficult project. It was a deck rebuild on our home that covered 2 stories and about 2,000 sf of deck. It was contracted as 2 phases. Phase 1 was a contract and Phase 2 was hourly. Phase 1 was scheduled to be completed by October 4th. As of January 30th, they are still not complete and have walked off the job. He is now demanding payment for work that was previously paid for, he has billed us for time to fix issues that his crew improperly installed (double charging), and is claiming that having the work completed to code was not part of the agreement. Although we have offered to find a fair resolution and move on, he declined and is now threatening to file a lien. The major challenges we ran into were: 1. The crew he had placed on our job, by his own admission, had never built a deck before. The finished products reflect that. 2. He spent almost no time whatsoever managing the work crew or communicating the details of the project. 3. Our contract clearly stated that their work was to be completed to county code. As of today's inspection, their work did not meet code. 4. The quality of work was mediocre at best, and there was no pride in workmanship whatsoever; Jason just did not seem to care. 5. When we brought quality issues up, he would 'kick the can down the street' and say we'd get that resolved before they wrapped up. 6. His final comment to me via text was: 'there are no quality guarantees on hourly work'. There are many additional details, but in summary, my experience was that: Project management skills: below average Attention to detail and workmanship: below average Abilities to execute a large project: below average Ability to properly estimate a job: below average
Response by Trucraft Contracting, LLC: The comments above are almost all false. Mark took on this project himself and acted as his own General Contractor. He told me that they had a limited budget for the project, so I provided a subcontracted crew that I had worked with in the past at a highly discounted rate. Mark acted as his own general contractor/designer/architect/engineer/purchaser on the project. Making sure everything passes inspection is the job of the designer & project manager. We were only the subcontracted labor. He mentioned details that were in the contract; but there was no contract, only a verbal agreement on the cost of the labor we were to provide. After the project and entire punch list were completed and the final amount was paid, Mark needed some additional work done (railings, stairs, etc.) so we agreed on an hourly rate. After a few weeks of work, we discontinued work due to non-payment. The negative comments/review only came after we sent the notice to put a lien on the property. If our work was subpar, why would he continue to use us for 5 months? He claims that my project management skills, ability to execute a large project, ability to estimate, etc were "below average", but this wasn't my project! The homeowner took on a project himself that he wasn?t qualified to manage. His project went over on his timeline and budget and now wants to blame the hired labor.

1 of 1 users found this review helpful.

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5.0   |  
Jason demonstrated integrity and transparency when designing our new deck. We knew upfront the costs and our deck is beautiful. His team worked with us patiently to ensure we loved the results.
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5.0   |  
Review by in Englewood, CO
Jason did an AMAZING job building a portico addition on our home. The purpose of the project was just to protect our front door from south facing elements but after it was built we realized it also added a tremendous amount of curb appeal and serves as a safe place for mail packages to be hidden behind. Jason responded timely to my original inquiry for the job. At our first meeting he provided me with a bid and drawing I could submit to our HOA. Jason is a man of his word and delivered on everything! The finished portico looks exactly like the drawing and the quote was spot on (no surprise extra costs)!!! I appreciated his frequented texts to communicate when he/his crew would be working on the house and they stayed true to those times. If they had to make a supply run, they would let us know and never abandoned the job. The best part of the entire experience was the pride in the labor craftsmanship that was put into the portico. He was knowledgeable about the materials to use and was able to offer recommendations which added value to the project. The work was carried out as if it was being done on one of their own homes. They took the time to ensure the work was done correctly with very little (if any) waste. The portico looks as if it has always been part of the house structure. All of our neighbors are jealous and stop to admire it all the time. We look forward to hiring Jason and his crew again and would highly recommend him for a portico or any other project you have. Their overall level of professionalism is hard to find.
Response by Trucraft Contracting, LLC: Thank you for the review. It was a pleasure working with you!
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0.5   |  11-06-2018
I do not recommend this company I hired them to rebuild my deck. 1st they don't deliver what they say. But they don't have to their contract says nothing is binding verbally. So they can promise you things and not have to do them. One thing the owner Jason said is I don't build bad decks wow is he wrong. They cut the boards crooked he did try to fix it but there are still bad ones. Said the saw was wrong. Cut every pole cover crooked said the saw was wrong. Ok but if you cut one and it is crooked wouldn't you stop oh no they ruined every one of them.I thought he was a pro that he was over seeing the project Said it would take 2 weeks started Sept 4th. By the end of October still was not done. Put in a drainage on the deck it leaks all over. A lot of their errors is due to carelessness nails coming trough the trek material. Slips with the drill. They got a white material dripped all over my cement patio that will not come off I wonder if they ever heard of a drop cloth. Beware of his contract my deck was 22,000 paid half to start a third 50 percent done and the rest BEFORE he is finished. I wished I would have read it better that is my fault. So I have several things left undone. Then he tried to add 1200.00 to the bill for more materials. And another 1200.00 for the ceiling that I already paid for. When you have a contract on a job I thought that is what it should cost. He tried to get it up two 25515.00 I had many estimates none that high I would have never hired him and now wished that I didn't.

1 of 1 users found this review helpful.

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5.0   |  
Craftsmanship is outstanding. Very careful attention to detail. Worked with me on getting it exactly how I wanted. Came out GREAT.
Response by Trucraft Contracting, LLC: Thank you for the kind review. I love the way your deck turned out!
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5.0   |  
Jason was a pleasure to work with he truly enjoys what he does, he is a true craftsman. His attention to detail is superb.
Response by Trucraft Contracting, LLC: Thanks Tom. You and your family were great to work with!
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1.0   |  
Review by in Denver, CO
Only dealt w/ owner/operator, who refinished our deck w/ composite & railing, but miscommunication occurred regarding substructure which needed replacing and wasn’t. When outcome was very noticeably unacceptable, we were told we could get someone “to jack up the deck from underneath”?! Subsequent to being informed of our upcoming review, offers to fix (in his own words— loose board, uneven decking, loose railing) by deconstructing all that was completed, for additional $, with company we’d by now lost confidence in. Well, a $7500+ lesson learned. Will have to begin again in a few years when we’ve saved up.
Response by Trucraft Contracting, LLC: The customer hired us to replace the decking surface. After we removed the existing decking, we saw that the original substructure was poorly built and rotting. The deck frame was sagging and wasn't level enough. Before moving on, we discussed replacing the necessary structure with the homeowner; but they declined. After the deck material was installed and finished, they were very unhappy with finished product due to some sagging and other issues related to the deck frame. I wish we could have been allowed to finish the project the way that would have been necessary for everybody to be satisfied.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Parker, CO
Project: New Windows - 6 +
Mr. Russo is a true craftsman. Knows his business inside & out! Listens to the client wholeheartedly. A distinct pleasure to do business with. An outstanding professional. We have invited him to return for our future needs. Tom & Mary Lynn M. Parker, Colorado
Response by Trucraft Contracting, LLC: Thank you for the kind review. I really enjoyed the time I spent with you and Mary Lynn!
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2.5   |  
Review by in Castle Rock, CO
Project: New Windows - 6 +
Seemed to be a great job until I pulled the siding off to replace and was told by the Douglas County CO inspector that the flashing this guy did does not meet code. Also, no service after the sale - actually threw this guy off my property in the end....Also in looking at my security camera footage, this Jason Russo guy not only brought his kids to my job when I was out of town, but he also brought his DOG to run around my house and property - VERY unprofessional! ..talks a food line tho..2-man operation but try to sound like they are some big company when they first come out to sell. Professional sales job, unprofessional work ethic. Also BUYER BEWARE because this company gives a nice rebate to their customers for 5-star reviews!!!!!
Response by Trucraft Contracting, LLC: This customer was happy and originally gave a 5-star review. She called 3 months later to say that I should have changed the location of one of her windows because her "stucco guy" said it was not up to code (which was wrong). Then she called and wanted a refund on the flashing because her "stucco guy" said that the flashing was improperly installed. The windows and flashing were installed exactly to code. They were inspected by another company/building inspector and they did pass. The "stucco guy" was just trying to upsell. A year after the initial project she changed our HomeAdvisor rating. Crazy.

1 of 1 users found this review helpful.

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