Virginia's All-American Movers

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80% Recommended

6 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
5050 Cell Tower Drive
Roanoke, VA 24018

Hours

  • Mon:
  • Tue:
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Achievements

Service Details

    Areas of Expertise

    • Professional Moving Service - Local / Within State
    • Professional Moving Service - Long Distance / Out of State
    • Professional Moving Service - Piano
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.1
    40 Verified Reviews
    • 5
      28
    • 4
      3
    • 3
      2
    • 2
      2
    • 1
      5

    Highly rated for

    Showing 1-10 of 40 reviews Showing 0 reviews
    1.0 Barbara A. Union Hall, VA
    6/2/2020

    Many items were damaged, primarily due to extremely poor packing of items in their trucks. Several items were missing. Although I was assured all items would have numbered stickers, not one item was numbered, and there was no inventory list provided! Therefore, I have no proof that these items are missing. The owner (Ben) was extremely likable and convincingly reassuring at the start, but once the bill was paid he was a different person. He has answered only one of several emails, and has offered zero assistance in locating the missing items. He has not tried to address the damages, even though I provided an eye-opening photo of the truck before it was unpacked at my new home. The young men who did the work were likable and worked hard, but it was definitely sub-par work. And there was a blatantly obvious distrust between them and Ben. I would definitely NOT recommend this company!

    1.0 Mark H. Roanoke, VA
    9/7/2019

    Damaged my most expensive furniture. Did not wrap furniture as advertised. Brought no tools, shrink wrap, and wardrobe boxes as promised in Quote. Final move was $200 over quote. Working on claim for damage but have doubts that I will get any response from company. I would not use or recommend this company now or in the future. This is my 21st move and the worst. Sent owner a text with pictures and he is non-responsive. I would take a more expensive mover because it costs the same and you have a better service. This company is challenged to stay in business and their employees told me during the move.

    5.0 Elaine L. Lehi, UT
    8/3/2019

    Ben, Jenny, and the team at All American were fantastic. I did a move from VA to UT through the company. They arrived on time in UT, even though the driver got into an accident (not his fault!). A few items were damaged (nothing major). All American even went through the efforts to find, purchase, and replace a dining chair that was damaged (at no cost to me). It was a great experience!

    5/29/2019

    Very responsive and professional

    2/25/2019

    Best Move we’ve ever had!

    5.0 Timothy C. Fincastle, VA
    2/22/2019

    Amazing crew that took excellent care of our house items. Knocked the house out so fast and had it loaded on the large truck. They even brought a 2nd box truck just in case and with that they loaded my building tools on there without hesitation. And still got it all done in the original estimated time that was quoted without the building items.

    5.0 Joyceann H. Locust Grove, VA
    1/12/2019

    $120 base plus $20 for gas, $120/hour scheduled five hours only only needed 2. Very neat, professional, and worked no loafing around. Local move. Would use them again.

    1.5 Jeannie S. Madison Heights, VA
    11/27/2018

    A few of packers were the only thing good about my move....even though I found a few scratches. The logistics SUCK! They underestimated my goods. Took 4 non consecutive days within 3 weeks...and 7 different people to pack and load. We had to make a special trip back through 3 states to accommodate their mistake. Cost us more time and money! Had to reschedule painters which put us all behind. Biggest issue was I couldn’t get anyone to call and tell me what was going on! Then I was lied too a half dozen times as to why movers were late, or why they made so many mistakes with dates. This company made my move 100 times more stressful than it already was. They originally got me because they were so much cheaper. I should have known! Never ever again.

    5.0 Timothy H. Cincinnati, OH
    11/15/2018

    They were terrific. Tom, Eric and Xavier were absolutely terrific. They took extra care with our household goods and met their projected schedule.

    2.0 Barbara S. Blacksburg, VA
    11/12/2018

    There were some "issues" with this move which took some time to resolve. In the end, I got an apology from the company along with the amount of compensation for problems/damage which I requested. I was assured that my case was not normal.

    Showing 1-10 of 40 results Showing 0 of 0 results
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