Water Heater Experts, LLC

4.71 |11 Verified Ratings
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Water Heater Experts, LLC

4.71 | 11 Verified Ratings
Write a Review


3981 Spinnaker Place
Denver, NC 28037
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Water Heater Experts, LLC

Water Heater Experts, LLC, is committed to excellence in every aspect of our business. Our products are made in the USA, and can provide money and space saving options that yield the best water heating solutions for your home or business including endless hot water. We are the experts when it comes to water heating engineering and design. Above all, we are watchful of our customers interest, and make their concerns the basis of our business.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charlotte
  • Gastonia
  • Hickory
  • Statesville
  • Mooresville
  • Salisbury
  • Concord
  • Kannapolis
  • Matthews
  • Lincolnton
  • Monroe
  • Davidson
  • Granite Quarry
  • Huntersville
  • Albemarle
  • Pineville
  • Rockwell
  • Newton
  • Locust
  • Mineral Springs
  • Cornelius
  • Vale
  • Belmont
  • Paw Creek
  • Cherryville
  • Cramerton
  • Stanley
  • Troutman
  • Midland
  • Indian Trail
  • Sherrills Ford
  • Lowell
  • Waxhaw
  • China Grove
  • Mount Holly
  • Denver
  • New London
  • Dallas
  • Spencer
  • Mount Mourne
  • Landis
  • Oakboro
  • East Spencer
  • Newell
  • Harrisburg
  • See All >

Services Offered

  • Tankless Water Heater Install

Areas of Expertise

  • Tankless Water Heaters
  • Water Heaters
  • Commercial Water Heaters
  • Commercial Tankless Water Heating System Design

Product Brands Used

  • Bradford White
  • Rheem
  • Rinnai

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 3x the Industry Standard Warranty
  • Credit Cards Accepted


In Business Since: 2013
State Licensing
Trade: P1 Plumbing License
License #: 29456
Expiration: 12-31-2019
HomeAdvisor Screened. View Details

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Water Heater Experts, LLC

My Work
2 Projects
Save 15% on any work completed, period. Save 15%
Free Offer! Get a new PRV free when you purchase a new water heater at regular price Free Offer!
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Ratings & Reviews
Water Heater Experts, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
  Page 1 of 2
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5.0   |  
Review by in Rockingham, NC
This company knows water heaters! We had a natural gas tankless installed to replace a conventional electric tank. This is the only call you ever have to make. Prompt, courteous, knowledgeable service. Provided patient thorough explanations of why and how come when asked. They took care of all the things other plumbers *don't* tell you (or maybe don't really know) about installing tankless water heaters. Did not try to sell me what I didn't need. He installed it in the most efficient location possible with safe* venting. All work done to code; handled all/any permits etc. And carted off the old electric water heater. It was a turn-key installation- we are so pleased. And of course, it didn't go as smoothly as expected. Still, he stayed long after dark to finish the job correctly and making sure we had hot water before he left. And then followed up within 48 hrs to check that it was ok. I can't recommend Water Heater Experts enough.
Response by Water Heater Experts, LLC: Thanks for the feedback Bonnie. It was our pleasure to work with you.
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5.0   |  
This business has great customer service. Prompt and efficient. The work was thorough and I would highly recommend this business. It was efficient with no drama.
Response by Water Heater Experts, LLC: We really appreciate your feedback and your business.
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5.0   |  
Review by in Charlotte, NC
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5.0   |  
Review by in Denver, NC
The Water Heater experts will definitely be our go to plumbing service going forward! Very friendly, professional and honest. When someone calls any type of contractor you pray for honesty and a good job, John came out and serviced our hot water heater and we were very happy with his service. I will recommend them to all our friends and family.
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5.0   |  
Review by in Charlotte, NC
Once he started he completed the job efficiently. I would recommend him even though he was a little more expensive,
Response by Water Heater Experts, LLC: Ursula, I really appreciate you taking the time to leave the feedback. Thanks again for your business.
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5.0   |  
Review by in Charlotte, NC
After I had thoroughly researched tankless water heaters, I thought I was pretty knowledgeable about the various makes and models. Therefore, I began getting quotes from several companies. When I contacted Water Heater Experts, I talked with John Gallagher, the owner of the company. I cannot truly express in words how impressed I was with John. He proceeded to educate me on the tankless system. We must have been on the phone for 30 or more minutes. I was totally enthralled with John's mannerism and personality over the phone. He articulated so well what I needed to hear and learn about the Rinnai tankless water heater. When John came out to give me an estimate, he recommended the Rinnai RUR199eN. It was similar to my earlier choice, but was an updated model, which was about the same price. Of the quotes that I got from three well-known companies, Water Heater Experts was the one my wife and I chose. Comparing "apples to apples" their quote was the lowest and had the best guarantees. As I watched John patiently and skillfully work on the Rinnai unit, I felt that he was installing it with the same patience and skill that he would have if he were installing it for his own use. I'm a perfectionist when it comes to projects that I complete around the house, and I am totally satisfied with John's work and highly recommend Water Heater Experts and the Rinnai tankless system.
Response by Water Heater Experts, LLC: Thomas, I appreciate the detailed feedback and your personal attention to detail. Thanks again for the business.
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5.0   |  
Review by in Charlotte, NC
Let me preface this by saying that I rarely write a review, good or bad. However, the service provided by John was outstanding. I had been shopping around for a repair for a tankless water heater. I had a number of techs out to my home, from other largely known plumbing companies, who stated the repair would cost $3,000+. Not only that, one of them told my wife my tankless water heater should last for years. However we should just consider replacing it for $4,300+. Not sure why that makes sense. All of this was until John came over and said he could repair it for around $1,000. Not only was this a much better deal, he was actually able to repair it for less than that. He was honest and fair. If you are tired of the bullshit associated with commission based sales, where these techs attempt to up sell to a maximum pay day, I would call John. If he tells you that you need something, I would take that as fact. He will not try to oversell the situation. He will get you what you need, and that is all you will have to worry about.
Response by Water Heater Experts, LLC: Justin, thanks for the glowing review and detailed feedback on your experience. I really appreciate your business.
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2.5   |  
Review by in Charlotte, NC
Did not show up when they said they would and could not give a time for return trip
Response by Water Heater Experts, LLC: We apologize you felt disregarded, but we did provide the financing and the turnkey installation of your Rinnai tankless water heater during the worst cold snap in several years, in one day. We acknowledge we were about 95% done & needed to come back to get its county inspection ready, but performing this during one of the worst cold snaps in years, our phone were flooded with water damage calls so we asked that you be patient with us as we caught up, and we'd schedule your inspection as soon as it was done... since you had hot water. We appreciate your business but do not feel that this review shows our commitment to our integrity of meet.
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5.0   |  
Review by in Matthews, NC
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5.0   |  
Review by in Charlotte, NC
Everything went very well. The initial consultation helped us to understand what needed to be done. When it came time for the work to be done, the old unit was replaced with the new tankless. Also, John, who helped us, made sure that other issues in the house were taken care of, to ensure peak efficiency, and longevity of the new unit.
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Showing 1-10 of 11
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