Xios, Inc.

4.37 | 38 Verified Ratings
Write a Review

518-952-5843

204 MacCleran Street
Schenectady, NY 12304
Share
Your use of our services is governed by our Terms & Conditions

Profile
Xios, Inc.


Welcome to Xios, Inc. We are here to help you with all of your gutter repair needs. We serve Schenectady and the surrounding areas. We take pride in our high quality workmanship and customer care. Please call us today to schedule an appointment.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Albany
  • Schenectady
  • Troy
  • Latham
  • East Schodack
  • Nassau
  • Middleburgh
  • Hoosick Falls
  • Delmar
  • Ravena
  • Wynantskill
  • Alplaus
  • East Greenbush
  • Guilderland Center
  • Averill Park
  • Ballston Spa
  • East Nassau
  • Duanesburg
  • Clifton Park
  • Guilderland
  • See All >

Services Offered

Decks
  • Deck or Porch Repair
Roofing
  • Asphalt Shingle Roof Repair
  • Flat Foam / Single Ply Roof Repair

Areas of Expertise

  • Gutter
  • Roofing
  • siding
  • shingles, flat roof
  • brick work and concrete work

Product Brands Used

  • Allied Construction Industries

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
10:00 AM to 3:00 PM
Sunday:
10:00 AM to 3:00 PM
(Please call to confirm)
  • Free Estimates
  • Trip Charge

Credentials

In Business Since: 2000
Memberships & Affiliations
  • Allied Construction Industries
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because i like to help people fix their houses the right way and i dont leave the job until my job is prefect.

We started in this industry in 1990.

We describe our business as Family owned and operated

whats your favorite pet name?

cocos

 

Photos
Xios, Inc.


My Work
8 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Xios, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 38
  Page 1 of 4
Sort by newest   Date ▼   Rating  
1.0   |  
Review by in Latham, NY
John from Xios and I agreed on a 9 am appointment to get an estimate to do a small repair on my roof after some shingles had blown off during a wind storm. At 9:30, John still hadn't arrived so I called him and he said he thought the appointment was at 11 am and said he'd be here in 20 minutes. He finally showed up 45 minutes later, which was an hour and 15 past when we agreed on. I showed him what needed to be done, we agreed on a price, and he said he'd return the following afternoon to complete the work. The timeframe was very important to me because we had a snowstorm coming and I wanted to have the work done beforehand, and I conveyed that to him. I had to leave town on business, so I gave him my wife's contact info so he could coordinate with her. The following day, he texted my wife and said he wouldn't make it until 10 am the day AFTER we agreed upon. This would've been fine, but wouldn't you know it, it snows that morning, and he can't do the work because the roof is covered in snow. It's also worth noting, that he hadn't contacted us to let us know he wouldn't be coming that day due to the snow. I contacted HIM at 1 pm and that's when he said he wouldn't be doing the work that day and he would have to wait for the snow to melt. At that point, I was done. I canceled the job because this guy clearly can't keep his commitments and is very unprofessional. He gave me a story about an emergency that came up but the bottom line is that he failed to meet 3 different commitments in 3 days. I don't know how anyone can stay in business that way.
Response by Xios, Inc.: I'M VERY SORRY YOU FEEL LIKE FOR OUR COMPANY, BUT THERE WAS A MISS UNDERSTANDING ON MY SIDE ON THE TIME I THOUGHT OUR APPOINTMENT WAS AT 11AM AND I TOLD YOU IM SORRY THAT I WAS LATE AND YOU SAID ITS OK. THEN I MEET YOU AND YOU SAID IM GOING TO BE AWAY AND MY WIFE WAS GOING TO BE HOME I WAS GOING TO TEXT HER FOR THE TIME FRAME THE NEXT DAY AND I DID TEXT HER THAT I COULDNT MAKE CAUSE I HAD A FAMILY EMERGERCY. ANYWAY THE DAY AFTER THERE WAS A STORM AND THERE WAS ALOT OF SNOW AND I COULDNT DO ANYTHING UNTIL THE SNOW MELTS ALSO FOR PERSONAL SAFETY THATS WHY I DIDNT COME. I ALSO TOLD YOU THAT I WAS GOING TO PURCHASE THE MATERIALS WITHOUT GETTING A DEPOSIT DOESNT MATTER IF ITS A SMALL PROJECT OR A BIG PROJECT. SAFETY & FAMILY COMES FIRST! YOU HAD TOLD ME WHEN I TOLD YOU THAT I PURCHASED THE MATERIALS THAT YOUR WIFE WAS GOING TO PAY ME AFTER I COMPLETED THE JOB AND I ARGREED WITH THAT. WHEN YOU CALLED ME TO CANCELL THE JOB YOU ALREADY KNEW THAT I PURCHASED THE MATERIALS. AND I DIDNT SAY ANYTHING TO YOU I SPENEDED TIME BACK AND FORTH TO THE SUPPLY AND MY MONEY FOR YOUR MATERIALS. BUT ITS OK THANK GOD I RETURNED THE MATERIALS BACK TO THE STORE. IM VERY SORRY YOU FEEL LIKE THAT FOR OUR COMPANY BUT SOMETIMES YOU HAVE TO BE UNDERSTANDING! I NEVER HAD ANY COMPLAINTS SO FAR. BUY ANYWAY I HOPE YOU FOUND ANOTHER CONTRACTOR AND GOOD LUCK!

1 of 1 users found this review helpful.

Was this review helpful?  
4.0   |  
Review by in Albany, NY
N/A
Was this review helpful?  
2.5   |  
Review by in Albany, NY
Not yet decided! They did job on roof on Dec10 and after rains there was leaks and i text John who came with the time and his guy seal top roof but again this early morning 12/21/18 there is rain and I checked the attic and found leakage. I made pictures and sent to John of axioms,Inc.to seal properly. The team is good and worked hard on some extra jobs on outside steps etc. Hope they will fix the leakage properly.
Response by Xios, Inc.: Now for Noors project my company did roof repair which includes sealant installation only, I stopped most of all the leaks and now it leaks little drops of water which that roof had 5 to 6 leaks. Then I noticed that on the roof that there was missing felt paper I notice that from a rusted wood on the attic and then I saw there was no felt paper. I had told Noor that he needed a new roof and he didn't have the money to do that. But I went for a roof repair 6 times without charging extra money and with a roof repair, no one gives a warranty cause its just a repair!!! I tried to help him but I didn't get any credit for nothing I did for his propriety.
Was this review helpful?  
5.0   |  
Review by in Albany, NY
Was this review helpful?  
4.5   |  
Review by in Latham, NY
John and Charlie showed yesterday afternoon and they came to work. I had a roof leak and showed Charlie who went up on the roof and did a full inspection. He recommended some caulking but mostly flashing around my oversized chimney stack which he did. Only time will tell if this was the source of my leak but it makes sense. Only time will tell, They promise to come back if needed
Was this review helpful?  
5.0   |  
Review by in Wynantskill, NY
So far , so good. It has only been one day and we haven't had a good ran yet. I can say, John was very professional and explained what they were going to do and said if any leaks occur, they will be back to correct any repairs they made.
Was this review helpful?  
4.0   |  
Review by in Ballston Spa, NY
The owner followed up, made changes as needed. The crew was friendly, good attitude, helpful.
Was this review helpful?  
5.0   |  
Review by in Troy, NY
Due to weather related problems, I had to wait for the job to be done. It took two weeks before it was done on 06/07,2018 - but the major problem was because of the rainy weather which wasn't their fault. They were professional, swift and economical.
Was this review helpful?  
4.0   |  
Review by in Cohoes, NY
Project: Repair a Deck or Porch
We were please that when they first finished the project everything seemed to be fine. Within 20 minutes of them leaving we had to contact them because we notice some projects were not completed. UPDATE: John has returned and made the repairs, and we are once again very pleased with the project. Very nice people to do business with.
Was this review helpful?  
5.0   |  
Review by in Albany, NY
I would hire them for other contracts in the future. Great work on my roof repair
Was this review helpful?  
Showing 1-10 of 38
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required