A-1 Southern Trappers

unknown

Mike simply was not able to complete the job to my satisfaction. I question he has the expertise to manage the construction part of the job. He was often late for appointments or had to cancel. On other occassions he did not come and did not call. I had previously received an inspection and estimate from another Angie's list vendor. He was very professional and I planned to hire him to install flashing where there were entry ponts for the squirrels. Just before authorizing the work I received an email offer for the Angie Big Deal with A-1 Southern Trappers. It was much lower cost (less than half the cost). I contacted an Angie's List customer service representative to see if the difference in price was reasonable or risky since there were few reviews of A-1 Southern Trappers. I was told new vendors sometimes offer significantly reduced prices to get their business more exposure. I was told my satisfaction was assured. I proceeded to try the deal and was a little concerned at the start with the difference in professionalism exhibited by Mike compared to the representative we had received the previous inspection. Mike said he didn't like to use metal flashing in that he thought it could cause problems with the shingles. I was ok with him using a different approach as long as it would provide a long term, effective solution. My confidence in Mike's ability to successfully get the job done diminished with the repeat visits of short duration. Mike was always friendly and respectful when he came to work. I came to the conclusion that he simply does not have the capability to do this type of work. I think his expertise is probably more directed towards trapping rodents (although he set traps multiple times and the squirrels ate some of the bait none were caught). At this point I do not wish to have Mike come back to the house. It has been a frustrating experience.

unknown

Mike was great. We have used a number of other removal and exclusion companies but Mike and A-1 Southern Trappers have been the best! We had significant exclusion work done at our home, so we were shocked to find an opossum in our attic on a Saturday night! Moreover, we could not figure out for a day or two how he got in. Mike came out on Sunday, set the trap and caught the critter on Sunday night. He came out quickly to take him away and clean up behind. He also sealed up the area of entry, examined other possible problem areas and cleaned out our crawl space of all signs of former critters. <br /> I don't think you could go wrong with Mike. His responsiveness, thoroughness and reasonable pricing are hard to beat! <br /> <br />