Atmosphere Air Care

Did job in a timely manner

Timely and respectful

My mom just moved in to a new apartment We wanted to inspect and clean heâ s fireplace before she will use is Don And Dani came on time explained everything to the smallest part Did replace the cap and cleaned the chimney the price was fair Have to be honest not my first time With Atmosphere I loved them !

We used Atmosphere Air Care on Nov 23, 2022 and got scammed. They quoted us $370 for unlimited vent cleaning, drier vent cleaning, inspection of our system and several other services. When the technician arrived she told us it would be $3600 for cleaning our system and some other things they tried to tack on. We told her that was way too expensive and was not the promotion we agreed to. In the end we we were charged 875 for a few return vents to be cleaned (not an unlimited number of vents) and our house was left dirtier and more disheveled then when the technician started. I do not think she actually cleaned anything-just stirred up dust in the vents. The technician said she did cancel all her other appointments to provide services to our house since it would take all day for the service. Once she actually began â cleaning she was only in our house for 30 minutes. Our air quality was worse than before the service. She left dirt and dust all over our floors from the return vents. She left furniture pulled out and disheveled in every room. The technician said that our air filters would be full of dirt that she loosened after the service. My husband checked our filters the next day and they were still clean after the service so what she said would happen was false. My entire family had an allergic reaction afterward from whatever she did during the service. When I called to complain to the manager he said heâ d call me back after speaking to his technician. I text and called several times over the last three days and there has been no response from the manager. I went online to where the promotion was posted on my neighborhood Facebook Page to warn others about this scam. After I posted this warning under the companys advertisement of service the original posted deleted the promotion. I am very dissatisfied that no resolution from the manager has been attempted. This has been a bait and switch scam. We did not get service we were provided for the cost we were promised of $370. Instead we were charged $875 for a service that was not executed correctly and left my family sick. The face the manager will not call back or respond leads us to believe this is a scam. Iâ ve filed a complaint with the Better Business Bureau as well and read several other people filing complaints with the same issue on the BBB site. I wish I did read them before I hired this company.

I needed someone to clean my gas fireplace. I went through Angi. This company matched and called me. They were very nice on the phone. I explained that I had a gas fireplace. They told me they would come out and service it and inspect it. They did not want to give me a price range. I had to ask then several times in several different ways. They finally told me they would have to look at it first, but $50-$250. When they man arrived to service it. He said they do chimneys. Not vent less gas fireplaces. Then he charges me $105. I paid it, because he came out. I really feel he should have at least discounted it since he did absolutely no service. I was very clear on the phone what I needed.

Knowledgeable and efficient. Thought the price for service was expensive.

The guys that did the repairs were friendly and explained what they were going to do. They went right to it and completed the job in a timely manner.

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The service man was very friendly and courteous. He answered all my questions. Was very knowledgeable

Great experience ! Top notch service. Show up on time Did a nice clean work Explained the whole process