Galaxy Marble

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We bought 2 slabs of leather granite from Galaxy Marble 3 weeks ago. Their price was competitive.The owner, Harold was very patient and knowledgeable with us. He promised installed 2 weeks later and he was 5 days early. The counter tops came and then 2 days later, the back splash was installed. His crew was professional and they were perfectionists!! They even cleaned up well. Our kitchen is more beautiful than we every imagined!! Our neighbor's used them as well and were also extremely happy. Thank you Galaxy!! <br />

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<p> <br /> <br /> <br /> <br /></p> <p>We purchased 2 countertops from Galaxy Marble, Inc. The counters came with a warranty against chipping. One of the counters is chipped badly after minimal use. The 2nd countertop is fine.</p> <p> <br /> <br /> <br /> <br /></p> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <p> <br /> <br /> <br /> <br /></p> <p>Galaxy Marble ignored our calls for several months. When we complained to the manufacturer of the countertop they finally responded. Galaxy  Marble, Inc., says that the chipping should not happen. Galaxy says that it is not responsible. </p> <p> <br /> <br /> <br /> <br /></p> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <p> <br /> <br /> <br /> <br /></p> <p>After 4 ½ months Galaxy Marble says it can repair the chips by grinding the edges on the chipped counter. They say that the grinding will change the shape of the edge. Grinding will cause considerable dust and damage to furniture etc., in the areas adjacent to the counters. They say that we will have to pay for some or all of cost of the repair. The proposed ?fix? is unacceptable as the result will be 2 countertops in the same kitchen with different edges. </p> <p> <br /> <br /> <br /> <br /></p> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <p> <br /> <br /> <br /> <br /></p> <p>The manufacturer, Caeserstone which warrants the product says that the damage is caused by Galaxy and is not their problem.</p> <p> <br /> <br /> <br /> <br /></p> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <p> <br /> <br /> <br /> <br /></p> <p>We are left with a defective product and no remedy.</p> <p> <br /> <br /> <br /> <br /></p> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <p> <br /> <br /> <br /> <br /></p> <p>BUYER BEWARE</p> <p> <br /> <br /> <br /> <br /></p> <br />

They were fabulous! I would recommend them in a heartbeat. I learned about them through word of mouth. Someone referred me and it went from there. It was excellent. They were courteous, patient, exacting, and they delivered on everything that they promised that they would. Compared to other places, they were certainly fair and right where they should be. I wasn't concerned. I think it was a fair price for the work that they did. If I had questions, they were there, very patient, and very pleasant.

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We visited the show room to select granite. Staff were helpful and understood our budget. There were lots of different slabs on display. A few days later estimator came. He made some suggestions, which we followed, about redesigning the corner of the breakfast bar and the height of the backsplash. A few days later a technician came to created the template for the granite. He did a great job - the new tops fit perfectly. He tool time to measure and mark accurately. The granite installation was delayed by a couple of days and communication by the office staff could have been clearer. However, the men that came were very careful both with removal of the old tops and installation of the granite. They clearly take pride in their work. The seams were very carefully done. Everything looks great. <br />

From start to finish, this was a very good experience. Galaxy has an excellent selection of granite for the kitchen and we were free to wander the warehouse as long as we needed to arrive at our choice. When we chose our material, Galaxy was quick to give us a price, which I considered very fair. It was contingent on a personal visit to our home to see the installation, but after seeing it they told us our measurements were accurate and that the price they gave us was accurate. Galaxy requested a 50% deposit to start cutting the granite, which we considered fair. We then visited the warehouse and with Galaxy's help chose the sheets of granite that we liked the best for our countertops.  It took approximately one week for them to schedule installation, which is about what they had told us at the beginning of the process. They showed up exactly on time and worked until sunset, but needed to come back a second day to complete the cutout for the cooktop and faucet. There was a one day delay in scheduling that work, but they showed up the day after and completed everything, including reinstalling the cooktop, in about 3 hours. I'd also like to comment on how conscious they were of making as little disruption and dirt as possible. I was very concerned about their doing the cutout for the cooktop in the house, but they were able to control the dust and keep it to a minimum, something we greatly appreciated. Our kitchen looks absolutely beautiful. I especially appreciate all of the detail work. It made the difference between an ordinary kitchen renovation and one that went perfectly. These guys definitely know their business. I supposed the best statement I can make in this review is that knowing what I know now,  I'd use Galaxy again. And in fact, our next project is a guest bathroom, and I will definitely choose the vanity surface from them!

I was referred to them. They are professional and the overall quality.

It went great. From meeting Clerio who helped us select our granite and worked with us on initial details, Daniel who measured, created the template and scheduled the installation to Wagner and Junior who were totally professional and did a fantastic installation.

They did an excellent job.  There were several steps involved including one visit for measuring, another to do a template then the removal of the old countertops and backsplash. A visit to the factory to pick out the granite and a demonstration as to how it would be cut using the template.  The final step was the installation of the new countertops and then the backsplash.  All the workmen were extremely proficient in their craft as well as polite and always on time for the job.  The outcome was outstanding. <br />

We checked out six local kitchen remodelers. Among them, Galaxy was only one of two that had its own granite warehouse. And the selection was fantastic. We took both a layout of our kitchen and photos to all six. Galaxy was the only one without drama. They gave us a very competitive quote after we chose our granite which included removal of the old countertop. Four days later Luis was at our home building a template. Obviously a pro. Two weeks later the countertops were installed. The attention to detail was unbelievable. <br />

Diego and Lucas perform an outstanding job, They came on time, very professional no mess. My friends are very impress by the job they did in my house, fantastic. Thank you very much to them. <br />

Harold at Galaxy Marble helped us choose the perfect granite countertop for our new kitchen and he personally came to our house to make sure that the installation of the new countertop and backsplash will not destroy the existing cabinets. And then the installation team led by Wagner were also very professional and just great to work with. The installation was scheduled to take place on a Thursday afternoon but unfortunately they were delayed by a morning job and they didn't show up until 5pm. But they made it up by coming back on Friday and worked on my kitchen all day from 8am! The kitchen is on the 2nd floor through stairs and a tricky corner. So they had 6 guys total to haul the super heavy slab of granite upstairs. They were very careful and did not leave any visible damage to the stairs or the walls. Wagner and Igor did an excellent job with the installation and we love our new kitchen!! <br />

perfect! <br />

I was pleased with when I got there.  I kind of did what I wanted.  They let me look first and there was no pressure.  Then they kind of looked what I liked.  They came out and showed me different levels of granite, which I didn't know about.  They showed me different levels and told me the different prices.  I even went with the lower level because it was so much cheaper.  I was struggling between the three and a one.  I didn't know about that and there was so much difference in the price.  They were easy to work with at the office.  The price is good.  They came when they said they would.

Herald offered to find a slate the same type I already had so I did not have to change the entire kitchen counter top. They placed the new slate and the seam is almost invisible. They finished cutting the piece at home and left no mess, no dirt. Punctual, professional and they perform! The entire process was expedient, call, quote and installation. Greatly recommend. <br />

Project started with Kraftmaid cabinets and countertops ordered as package from Home Depot.  The cabinets arrived in about four weeks, as promised.  There was no countertop delivered.  After multiple call to Home Depot it was determined that Home Depot had not placed the order for the countertop.  Four weeks later the countertop arrives.  Before the driver leaves, I opened the externally undamaged box to discover that the countertop has broken into two large pieces.  More calls to Home Depot result in me cancelling the order rather than waiting an additional four weeks for a replacement.  At this point my contractor is not happy because job is well behind schedule. <br /> I found Galaxy Marble through a search on Angie's List.  They had good reviews, so I gave them a try.  I went to their showroom on a Saturday and was impressed by the variety of inventory.  I picked a stone and placed order.  On Wednesday they came at the appointed time and made a template.  The following Thursday they installed the counter and backsplashes.  The whole process was less than two weeks. <br /> Work was well done.  The quality of the cut was great; it has walls/cabinets on three sides.  They undermounted two basins with a nicely beveled edge on the cutouts. The workers were courteous, communicated well, and cleaned up after the installation. <br /> I plan to use them again on my next project. <br />

This granite company is turnkey - sells the slabs and also fabricates.The turnaround time was a few weeks from ordering to installation. <br /> I went into the shop and pick out he slabs with Audauri and I was pleasantly surprised when he told me he would give me one piece on the right side of my kitchen (almost 10 feet with an angle in the middle) . I was expecting 2 pieces with a seam similar to my neighbors' remodels. He told me the Uba Tuba slabs were big enough to do this and if one broke during fabrication he has more slabs from the same lot and would make a new one. <br /> The fabricator did a beautiful job cutting out the area for the undermount sink which had an unusual design (  Franke Beach sink) <br /> and cut the granite it at an angle giving it a beveled look.  <br /> The  installers took time with me deciding where to put faucet and soap dispenser. <br />

very well

The first part of my experience with Galaxy was very good. Prompt, polite, professional. They asked if I could wait until after the first of the year  to do the installation and I complied.They had a very large select of product to choose from and I chose a perfect match for my kitchen. Installation went well and I was pleased, however the evening of installation I noticed a small chip on the top. I called first thing the next morning and was told they would be in my area the next week and would come and check it out. Never saw or heard them that week or into the next week. I called again and was told they forgot but would put a big note on the calendar and would come the following week as they would be in the area at that time. Never heard from them to this date which is mid March. <br /> When I first spoke with them I stated that I had a bad experience with my existing counter top chipping and was assured that they followed up with problems and I would not have anything to worry about. WELL........ <br />

They have a huge selection of granite and marble. Found a beautiful slab that was far better quality than that found inHome Depot and was less expensive. A beveled edge was also included at no extra charge.  Everyone was friendly, knowledgeable and professional. My countertops are gorgeous! <br />

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