Greater Rochester Home Improvement

We had many, many more issues other than tile with John Giordano...We hired John as the general contractor for our home renovation and was the worst decision ever made. Him and his team demold our old bathroom and glued tile to the shower walls that were chipped, broken and uneven which resulted in uneven, crooked grout lines and left us having to replace tile and grout again after we fired him from the project. When I asked his workers why they were putting chopped and cracked tile up that was uneven, they said you were in a hurry for a shower, right? The workers, Tone, Travis, Bruce and Anthony he had were less than skilled leaving unfastened molding and trim against the bottom of the wall, breaking brand new tile, creating bigger than needed holes in our ceiling for can lights, leaving live electrical wires dangling from the ceiling and scratched vinyl flooring that they just installed. Not sure if this was all due to their lack of experience or the weed they were smoking on the job that probably impaired their ability to do the work properly. John also never arrived to our house when he said he would. Said he would be here at 9am. Then texted at noon and said he would be there by 3pm. When he finally did show up, he would work for a hour and then disappear. This happened almost every single day. And when he did show, he did subpar work, dropped our butcher block on the ground, cracked a brand new vanity sink, broke a coffee maker and much more. He does not know basic math either.. I had to keep ordering more tile and flooring as he was not able to properly give me the correct amount the first time. He is going to say he is going to do something and then not do it. The certified and licensed professionals we hired after John to FIX all the mistakes and complete the work in our house were shocked at the less than acceptable quality of his work and could not believe how much we paid him to basically do nothing but create more work and a bigger mess. We hired him because he was able to start right away and what a mistake that was. If you ever come across this person or his employees, RUN! The I only thing John Giordano is good at is over promising, underdelivering and cashing checks.

John and his team were fantastic. He quoted us at a very reasonable price and provided an extent amount of examples of his prior work. Rather than purchase new cabinets, my fiancé and I decided to have them refinished. We decided to go all white and weâ re skeptical it would come out looking like new. The kitchen looks immaculate. John even came to look over the final result and touch up any imperfections the final day of the project. Johnâ s communication, professionalism, and friendliness were top notch. I would highly recommend. -Zach