- Residential Work
- Commercial Work
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Learn about our screening process86% Recommended
23 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Roofing Installs
- Roofing Repairs
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- Free Estimates
- Credit Cards Accepted
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Free Offer
Free Offer! Get up to 200 feet of gutters or up to 100 feet ...
Reviews
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Showing 1-10 of 19 results
4.5
Eris L.
Le Roy, NY
7/29/2024
They did a wonderful job! Communication and customer service was excellent. The work they did was on very visible damage and the repair is seamless with the original structure. They even matched the paint perfectly somehow! I highly recommend.
0.50
Scott S.
Buffalo, NY
4/20/2024
Please be careful since it seems this firm is not experienced in siding projects.
Response from Company:
Dear Scott, We sincerely apologize for the inconvenience caused by the cancellation of your project. We deeply regret that our roofing estimator, whom we believed to be proficient in siding estimation, made an error in assessing your siding project. We have robust systems in place to prevent such issues from arising during ongoing projects, and we are grateful that we identified this mistake before the commencement of work and shortly after receiving your deposit. Please accept our heartfelt apologies, and let us know if there is anything else we can do to rectify the situation. Rest assured that we have already initiated a refund of your down payment, which was processed a day after we received it. Our production department has taken over the task of ensuring a smooth resolution. As this is an unprecedented occurrence for us, we are taking immediate steps to address it. We have implemented comprehensive training for all our estimators to prevent any recurrence of such errors. We fully understand the stress this situation may have caused you, and we are committed to ensuring that no one else experiences the same inconvenience. We genuinely wish you the best, Scott, and we are deeply saddened that we were unable to work on your beautiful home. We sincerely hope that you will find a suitable contractor to complete your project. With sincere apologies, The Melnik Family - Pavel Melnik
5.0
Kimberly C.
Rochester, NY
2/15/2024
We had a leak in our sunroom and out of 6 contractors I tried to contact, Roofing Rochester was the only one who returned my call and had a guy out to look at the job 24 hours later. They responded to every question I had, quickly and thoroughly. They were prompt, communicative, and just great to work with! I already have another job lined up for them.
4.5
Daniel K.
Rochester, NY
9/25/2023
Roofing Rochester did very professional work on rebuilding my roof. It was done in a timely manner and took care in eliminating all the past problems that the roof had. Customer service was friendly and professional. They help me deal with my insurance company to see that I had all the necessary information and paper work to get the coverage I deserved. I am happy with the experience. My only advice is to be sure of the cost of plywood from the start.
5.0
Jeff B.
Clarence, NY
9/10/2023
Work was done very professionally.
5.0
Colleen X.
7/10/2023
The work was excellent. They were extremely professional and cleaned up very well.
5.0
Kayla B.
Rochester, NY
7/3/2023
Would highly recommend Rochester Roofing! The staff and crew were extremely friendly, professional and honest. We couldnâ t have asked for a better experience and love our new roof!
5.0
Connor D.
Rochester, NY
7/3/2023
The work was done in only one 12 hour day
5.0
Kayla Burnett
Google Review
7/3/2023
Would highly recommend Rochester Roofing! The staff and crew were extremely friendly, professional and honest. We couldn’t have asked for a better experience and love our new roof!
5.0
Connor Dorr (donner Core)
Google Review
6/29/2023
Roofing Rochester did an amazing job! With a full tear off and all new plywood (about 68 sheets) there crew finished in only 12 hours in one day. Cleaned up perfectly and I can't think of a single negative thing about my experience
Response from Company:
Thank you Connor! It was a pleasure working for you!
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