OVERALL RATING

4.65
101 Verfied Ratings

RATINGS BY CRITERIA

Quality
Customer Service
Value for Money

REVIEWS

5.0
11-24-2017
Reviewed by David M. in Dayton, OH
I used Moseley Masonry & Chimney Sweep to sweep my wood burning insert in November of 2017. I own a Quadra Fire insert that was placed inside of an old prefab Heatilator. They were scheduled to arrive at 4 PM but I got a call from Steve at 2:30 informing me that he was ahead of schedule and he could be there an hour early at 3. Steve arrived at 3 and got straight to work. Before removing the baffle and insulation in the stove he noticed one of my baffles was broken into two pieces. Steve wisely informed me of this so I didn't think it was something that he'd done. While cleaning out the stove and flue, Steve used an industrial size shop vac that to my surprise completely prevented any dust and ash from getting anywhere that it wasn't wanted and my flue was extremely dirty. He also laid down a protective cover on my floor which was greatly appreciated. Now to be honest I expected them to come out run a cleaning rod down my chimney, sweep up the mess inside the stove, and then go on their way. Boy was I wrong. First of all, all the cleaning took place from the stove up. I guess I've seen Mary Poppins too much. And second, not only did he clean my chimney he also cleaned the entire stove inside and out, went up on the roof to inspect the exterior, and cleaned the glass on the stove door. I was extremely pleased with the work that was provided to me and I will definitely be calling Moseley Masonry & Chimney sweep the next time I need my wood burning insert serviced.
5.0
10-12-2017
Reviewed by Mark C. in Vandalia, OH
Very professional. Prompt. Showed up on time. Tuck pointed stone steps, which now look great.
4.7
10-12-2017
Reviewed by Lee S. in Dayton, OH
4.2
09-28-2017
Reviewed by Kelly B. in Dayton, OH
Very honest workers. Even did a bit of extra preventative work just because...
4.3
09-19-2017
Reviewed by Nick B. in Dayton, OH
5.0
09-06-2017
Reviewed by Tara H. in Dayton, OH
They did good work
5.0
08-20-2017
Reviewed by Daniel B. in New Carlisle, OH
5.0
08-16-2017
Reviewed by Deborah R. in Dayton, OH
Originally we called Moseley's to clean our wood stove insert and chimney. Our stove was so old (40+), that by today's standards it was not connected properly let alone safe to burn anything in. Therefore no one would clean it for insurance liability issues. Moseley's technician left information and catalogs with us, no high pressure sales, just good old fashioned info. After checking a few sources we called Moseley's and ordered a wood stove insert. The following week it was installed. Their employees were professional, worked quietly, cleaned up the area and left us with very helpful information about 1st time usage, etc.
5.0
07-27-2017
Reviewed by Rebecca S. in Dayton, OH
The tech who came out to clean and inspect the fireplace was knowledgeable and courteous. He was prompt, and after inspecting the fireplace was honest about the fact that it really didn't need a sweep, so I was only charged for the inspection.
5.0
07-06-2017
Reviewed by Rita S. in Vandalia, OH