Reviewed by Eric W. in Boca Raton, FL
I hired Ken Russell to fix and seal my flat roof. They did that work fine, but a few days after they were done it rained and a leak began that hadn't been there before in the two years we've lived in the house.
Ken would not acknowledge that somehow his guys had caused the problem. He agreed to fix the leak for $800 (the cheapest they do any job for, he said.)
He sent a guy out to do the work, and he removed several "cracked" barrel tiles and did some patching beneath them. However that did not solve the problem. The leaking is worse and my dining room ceiling is stained in several places. Ken insisted on payment right away, too, so I have no recourse. I have called Ken's cellphone twice and left messages over two weeks but he is ignoring me and not calling back.
Apparently I need to hire someone else to finish the job. I would not hire this company again.
Reviewed by Harshad M. in Pompano Beach, FL
Roof is leaking but the owner will go to my home and fix the leak
Reviewed by Peter H. in Miami Beach, FL
Excellent service and communication. I feel like I'm in good hands.
Reviewed by Roberta G. in Boynton Beach, FL
Ken was very fast to reply to my request. He always answered the phone or called me back immediately and answered all my questions promptly.
Manuel was extremely accommodating and did the work efficiently.
This service was terrific and eased my mind just before the hurricane arrived.
Reviewed by Ellen L. in Boca Raton, FL
Good work on repair, good follow up and
excellent communication. Also - lovely people! Would highly recommend Ken and Manuel.
Reviewed by Yanick R. in Fort Lauderdale, FL
Kenneth is a nice guy. He addressed all my concerns. Would use again.
Reviewed by Ronald S. in Fort Lauderdale, FL
Very cooperative and efficient. Would hire again for additional roofs.
Reviewed by Stu K. in Pompano Beach, FL
Ken was a pleasure to work with. He kept all his promises. His crew did a very good job completing my clay tile roof repair job on time and at a good, competitive price