Everything was explained in simple terms. We were advised up front that there may be extra costs once full damage was uncovered. No hidden fees. Very professional. The roof looks amazing and we know won't have to worry about it for years to come.
Reviewed by Jennifer E. in Dublin, OH
He diagnosed the problem, explained what he would do to remedy the problem, and worked us into his schedule in a very timely manner. The price was reasonable, also.
Reviewed by Laura H. in Columbus, OH
Trust-worthy, transparent and reasonable.
Reviewed by Kim F. in Westerville, OH
Ray and his team did a great job on our new roof and gutters. From coming out to discuss the project and generating a complete, descriptive, and professional quote to efficiently doing the work for a reasonable price, Gateway Roofing was top-notch. We highly recommend this company for your roofing needs.
Reviewed by Michael t K. in Westerville, OH
Great personal service. On time. Very professional. Great to work with. Will definitely use them again.
Reviewed by Mike M. in Columbus, OH
Fantastic roofing company! Excellent quality, friendly, fast & great pricing!
Reviewed by Michael S. in Galena, OH
I noticed a leak in my great room on the ceiling. I called several contractors to come out. Most of the other contractors couldn't come out for 1 - 2 weeks. I called and talked to Ray the owner and he came out the same day. He advised me I had hail damage and it might be covered by Insurance. I called my insurance company they sent their appraiser out and Ray showed up also to represent me. The insurance Company said it needed a full replacement and it was covered by my home owners insurance.
Ray was a pleasure to work with was very honest and everything he committed to was completed and the clean up was unbelievable. They went around the house with a magnetic device and picked up old nails from the grass and flower beds.
Being that it was the roof I was very nervous about the repair and Ray was more than patient with me and always returned messages and emails. I strongly recommend Gateway Roofing and Ray Holtzclaw for any roofing job that needs to be stripped and installed. Even though 5 is the highest score on this survey I would give a 10 if I could.
Reviewed by Roma J. in Westerville, OH
Ray was great before and after the roof went on. The majority of the roof and 4 skylights went on in 1 day. Then the crew came on day 2 for clean up and to finish details. The neighbors were amazed. Even in the cold, with short days, they worked hard. And Ray himself took care of a couple of details after the roof was on. I think Gateway did a wonderful job and would recommend them to anyone.
Reviewed by Jeff B. in Columbus, OH
Ray was very friendly and helpful. Will hire again.