Reviewed by Inam H. in Holbrook, NY
No one showed up on the first appointment. Family spent night without heat!
Had to call them next morning to find out that someone dropped the ball and the information about the appointment never made it to the actual technician.
Showed up very late than the scheduled time.
$110 just to show up and for the actual fix (no parts, not very laborious work; just removing ice in exhaust) charged another $110 plus tax.
so in total I paid $240 for this simple job!!!
Reviewed by Michael T. in Ronkonkoma, NY
The Tech that came out was excellent.
Reviewed by John P. in Lake Grove, NY
we all wish the price was cheaper, but they offer no discount for seniors
Reviewed by Carol P. in Huntington, NY
They removed my old central air conditioning unit and replaced it with a new model. It was one of the hottest days of the year and the staff was great, very knowledge and my home was left clean. I am a homeowner for over thirty years and have dealt with many contractors in the past. This company is by far the best.
Even after the job was completed if I have any questions, they respond immediately.
Reviewed by a homeowner in Centereach, NY
spent a long time but was unable to fix the problem
Reviewed by Steven S. in Lindenhurst, NY
The serviceman was extremely friendly and helpful.
Reviewed by Bjorn E. in Great River, NY
Problem: Gas boiler was lighting the pilot light but the burners would not light.
The service tech (Jahn) was knowlegable, very polite, efficient and just a nice guy. The office staff (Debbie and Kim) were professional and helpful. There is a service call charge which is explained up front. Well worth paying for in my opinion. Service arrived in less than 45 minutes then immediately identified the problem as a bad Ignition Control Module . Jahn suggested In I purchase their service contract to avoid the service charge on the next call.
Reviewed by Lori S. in Bay Shore, NY
Good job contract with the company. Mike was professional fixed all the problems. Did extra work. Above and beyond