When they came to my location in Oklahoma, they did not call 30 min before arriving, like they said they would.
Pack-up was ok. There were things that could have gone better. I would have thought the small items inside drawers would have been put into 1 box.
The delivery was terrible. I did not happen as quickly as the pickup. Was lucky to make the 30 day deadlline before they charge more money for storage.
They were items damaged, plus MANY things missing. Had to get a second delivery which was even worse. From what I remember it was Carlos the driver, delivery was supposed to happen before a certain time on this one day. He called at the end of that block of time and we agreeded to let drop it off based on his ETA... But that was FAR off. We ended up having to leave, and he had to keep our stuff even longer.
Reviewed by Darlene W. in San Antonio, TX
I hired the company. The price was good. The storage containers were being dropped off today, but i had tree branches extending high up, but not high enough for them to deliver the storage containers. They left after determining it couldn't be delivered and offered me a refund "as quickly as posible".
Reviewed by Mike E. in McAlester, OK
They claim they have great customer service, I certainly say otherwise. Driver did not give 30 min heads up on move out or move in. On the move in date they stated they would be there betweeen 2-4pm. At 4pm he stated he was in a city about 65 miles away. Said he would be there in about 1 hour. That hour passed, then another. then another. They finally showed at 733pm. We had other things to do so we told them to come back another day. I can give other examples but not good at all..
Reviewed by Melissa P. in New York, NY
Doubled the move cost from estimate. Horrible customer service that bullied and berated us as customers for simply asking about deliver dates. Damaged property during move and did not hire professional packers; day laborers simply threw possession into boxes with no packing material. Filed a moving claim and they use multiple claims services companies to get out of paying claims. Deceptive company and horribly unprofessional.
Reviewed by a homeowner in Spring, TX
As long as you don't need your things for a couple of weeks, you will do well.
Reviewed by Alexander R. in Dallas, TX
I heard a lot about Texas movers group from my friends and finally I tried them while moving to a new apartment from Dallas, TX to Little Rock, AR. They were careful and very efficient and fast while packing or moving. Everything was done according to my preferences and also dealt with great commitment and care. I am looking forward to use them again to move my office next month.
Reviewed by Diane R. in Dallas, TX
These people were terrific! They packed most of our stuff and all of the valuable and delicate things. We did not have one nick or chip out of anything including murano glass sculptures and designer side tables. They showed up on time on packing/moving day and were very efficient in getting everything boxed up and loaded on their truck. They arrived 4 days later and were as efficient unloading as they had been at the originating location. I was totally impressed with their attention to detail and their customer "hand-holding" as we had not moved for 22 years and it was totally stressful. They made the moving part go smoothly-great job!
Reviewed by James P. in Tuttle, OK
They did a great job. No damage.
Excellent moving company. I will work with them any time
Reviewed by Linda S. in The Colony, TX
Movers were very nice and my move was excellent
Movers were fast and efficient
I will use them again!