57 Verfied Ratings


Customer Service
Value for Money


Reviewed by Marykathryn L. in Erie, PA
This company is really great to work with. From scheduling the initial inspection to completion, every person was very professional and polite. The inspector took his time with me to explain the materials they would be using and how the straps would be installed. He was very patient with me and answered all of my questions. I received a reminder call the day before the work was to be started. The crew that came to the house promptly identified themselves and were very respectful of me and my property. They were quite and focused and the job was completed before the end of the day. When they were finished they took the time to review what they had done and answered any remain questions I had. A couple days later I received a follow up call from the company to make sure everything had been done. I would definitely recommend them.
Reviewed by Sheila T. in Buffalo, NY
The work is 100 percent guaranteed, if you have any problems, you call them and they come back on the same day and address your concerns!!
Reviewed by Cheryl H. in Henrietta, NY
We have had terrible water problems in the basement. They now, thankfully, seem to be solved. We're elated! We no longer cringe every time it rains!
Reviewed by Janette R. in Mayville, NY
Phil Ingerick and his crew were EXTREMELY hard working and had my basement done in 2 days. He also made sure we understood everything and were satisfied before they left. The company answered every phone call, email, and text immediately.
Reviewed by Pam B. in Piffard, NY
They were $10,000 less expensive, had NO trouble scheduling them. Phil and his crew were kind, polite, respectful, hard working and humorous. There was ZERO complaining from any of them. I cannot imagine doing the amount of work they do and then going back the next day to face the same job. These guys did it with style. They worked a 13 hour day the first day, and then back early the next morning. We cannot say enough good things about them. Keep these guys, and give 'em a raise. THEY ARE WORTH IT!!!! Thank you for a great company.
Reviewed by Jeffrey H. in Niagara Falls, NY
Highlander did a very nice job.
Reviewed by Kristy M. in Rochester, NY
Phil and his crew were outstanding! From the initial estimate to the final sign off, everyone was friendly and professional! While it stinks to have to do a project this large, Highlander made it easy and pleasant. Thank you!
Reviewed by a homeowner in Mount Jewett, PA
From their office, Jennifer was a pleasure to talk with. They responded in a timely manner, came when they promised and completed the work in one day. All in all, a good job.
Reviewed by Paula S. in Batavia, NY
Wet professional crew. Worked non stop and made sure they kept me informed. Was money well invested.
Reviewed by Marcus E. in Jamestown, NY
Everyone that I had contact with were wonderful people. The work was done fast and looks great now that it is done