OVERALL RATING

4.61
111 Verfied Ratings

RATINGS BY CRITERIA

Quality
Customer Service
Value for Money

REVIEWS

4.7
10-02-2017
Reviewed by Jim R. in Redmond, WA
Z
4.0
09-26-2017
Reviewed by Marian and fred Z. in Redmond, WA
Cost seemed a bit much but the service was good.
4.8
09-25-2017
Reviewed by Bryan M. in Puyallup, WA
They were prompt , efficient and professional
4.8
09-25-2017
Reviewed by Thomas R. in Lynnwood, WA
Will hire again for garage door service
5.0
09-17-2017
Reviewed by Bev G. in Edgewood, WA
they were timely and efficient.
3.5
09-08-2017
Reviewed by Quyet N. in Everett, WA
none
2.8
09-08-2017
Reviewed by Denise C. in Vancouver, WA
Dispatcher did not relay to technician that there was a power problem, that was the main reason for the visit. Fortunately the technician figured it out but could not fix it, I need to hire an electrician. Since I was already paying for a service call he changed the rollers FOR ANOTHER $100, adjusted the springs. I generally don't like to use the subcontractors of the companies. Although, I think Niv did a good job, I don't think I will use this company again because the technician drove his own car (no Elite logo) , had no Elite hat or shirt to identify himself as working for Elite. I FELT ODD GIVING SOMEONE A PERSONAL CHECK THAT DID NOT REPRESENT THE COMPANY DIRECTLY.
5.0
09-04-2017
Reviewed by David G. in Bonney Lake, WA
Will hire again if needed
5.0
08-25-2017
Reviewed by Wanda B. in Mercer Island, WA
Arrived when promised Agent well qualified and quick. Gave info on maintenance.
4.5
08-24-2017
Reviewed by Lenny N. in Bellevue, WA
Work was done in less time than I expected, and Tony even discovered some loose nuts and bolts and tightened them up, and advised that we keep an eye on them and make sure they stay tight.