Reviewed by Michial M. in Dexter, MI
We have been very impressed by Go To Roofing and would recommend them to others without the slightest qualification. Our roof was overdue for replacement and we knew it. We thought hard about what would be best for our house, surrounded by large hardwoods (so in spring and autumn we have lots of leaves and moisture); we thought that a metal roof would be a good choice and asked for estimates from a number of contractors. Still looking for the right company, I found Go To Roofing through Home Advisor and called for an estimate. Steve came to our house twice, each time spending at least an hour with me and then me and my wife; he (alone of the contractors we dealt with) brought samples of materials and carefully explained why he thought a high-quality shingle roof would be a better option (and less expensive -- let me emphasize, he *persuaded us to take the less expensive option*). We were very pleased to be able to make a really informed choice, and, for the budget we had set aside for a metal roof alone, Go To Roofing: replaced most of the old insulation and wood beneath our old roof, after removing it; installed a new, second layer of wood and insulation, enabling better ventilation through soffits; installed high-quality shingles with excellent guarantees; replaced our gutters with a new, leaf-free system; and replaced our sky light. The foreman of the crew, Mario, was a model of courtesy and patience, always ready to explain what was happening; the whole crew could not have been more efficient (arriving around seven, leaving about twelve hours later) or courteous (absolutely no mess left) and the job, despite new challenges emerging, was done in four days and within weeks of our receipt of the estimate. Our roof -- steep and on a three-storey house -- presents many challenges for roofers, but Mario's crew handled everything with ease. A month later, the roof looks great, heavy rains have seen no leaks, the leaves are blowing off the gutters, as intended, and our house seems to heat and cool better. We could not be happier with the results, having found Go To Roofing the best contractor we have worked with in the twenty-plus years we have owned our house.
Reviewed by Bob W. in Ann Arbor, MI
Great work, very good clean-up, good customer service.
Reviewed by Virginia R. in Canton, MI
The Salesman I saw was very knowledgeable and helpful. I would recommend him to anyone needing a new roof.
Reviewed by David C. in Plymouth, MI
Quick, focused, value added advice on the problems and provided options.
Reviewed by Ehsan W. in Canton, MI
very courteous and professional
Reviewed by Taylor M. in Ypsilanti, MI
I cannot say enough about the professionalism and customer service we received from the Go To Roofing team. We had a considerable amount of wind damage to our roof and knew we were going to have to replace it.
Scott came out the day after we contacted him to give us a quote on a new roof. He did a thorough inspection AND without hesitation patched up the roof in spots that were at risk of further damage. Scott was also a huge help with our insurance company. He worked with the insurance company directly and lobbied for us until we received a fair amount for the work that needed to be done. As new and first time home owners, he was a huge help!
As for the actual install of the roof, Mario and team were able to replace the roof within a couple weeks of us signing the contract. They showed up timely, completed the work quickly, and cleaned up the yard to near perfection! Once the work was completed, Veronica, called to have a final payment authorized and within a couple of days, we received a hand written thank you note from the team.
We highly recommend the Go To Roofing team. Once you start working with Go To Roofing, it is very apparent that customer service and quality are two very key values to their company!
Reviewed by Christopher N. in Chelsea, MI
Scott and his crew are awesome. Scott is very easy to work with. He came out right away to look at our roof and was on time. He is very professional and makes the process very easy. I have never hired anyone to do a job this big and he walked me through everything with ease.
The day of the install his crew was here first thing on time. They did a great job protecting all of our stuff (doubled up tarps and wood over our deck and hot tub and covered windows and doors) They worked all day and got it done in one day. The shingles look awesome. The house looks like new! They cleaned up everything and if it wasn't for the awesome looking roof you wouldn't know they were here. It is too bad Scott and his crew don't do decks cause I would hire them for other projects.
Reviewed by Vasil T. in Ann Arbor, MI
I just had my ridge caps and vents replaced by GoTo Roofing and, they did a fantastic job. Steve Distelzweig is the territory manager that came out to my house and gave me a very respectable and affordable proposal. The roofers left my yard immaculate, free of debris and garbage. Even though I only had my ridge caps and vents replaced, I am definitely going to hire GoTo Roofing in the future to replace my entire roof.
Reviewed by Victor / sandra R. in Ann Arbor, MI
Very responsive. Mario called to let us know that they were coming to look at the roof. Then Mario called again to let us know that they when they were coming to do the repair - and Mario did each at the time and day that he said he would.
Reviewed by Aaron O. in Ann Arbor, MI
Shingle replacement. We went with the Malarkey Highlander. I had a total of four quotes and theirs was the best. They also offered a 15% off coupon for a limited time. Steve was very prompt in calling me after I requested quotes through Home Advisor. Then he was the first to show up and look at my roof. He was very detailed and provided samples of the materials and comparisons. Mario's crew showed up promptly on the scheduled day and easily got everything done in one day. He and his crew were also great to work with, very friendly and professional. At the end of the day, we walked around the house and Mario explained everything they did. They was also very accommodating with my roof vents and also cleaned my gutters, saved me a lot of work!