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Custom Mechanical Services, LLC

92 Jeannette St., Bristol, CT 06010
(860) 757-3533
4.51 | 12 Verified Ratings
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Business Information


QUICK FACTS

Business Hours

12:00 am - 12:00 am (Please call to confirm)

  • Credit Cards Accepted
  • Bilingual

SERVICES OFFERED

Air Conditioning

SERVICE AREA

Hartford

CREDENTIALS

State Licensing

Trade:

License #: HTG.0303727-S1

Expiration: Mon Aug 30 18:00:00 MDT 2010

State Licensing

Trade:

License #: PLM 0283045-P1

Expiration: Sat Oct 30 18:00:00 MDT 2010

State Licensing

Trade:

License #: SHM.0000144-SM1

Expiration: Mon Aug 30 18:00:00 MDT 2010

BUSINESS OVERVIEW

Full service €œgreen€ HVAC and Plumbing company, specializing in WaterFurnace Geothermal. We offer same day service on all brands, sell the highest quality Trane equipment, and offer free estimates.

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Ratings & Reviews

Custom Mechanical Services, LLC
Showing 1-10 of 12
  Page 1 of 2
Sort by newest   Date ▼   Rating  
4.0   |  
Review by in Berlin, CT
These guys installed central air at my parents' house. They were clean and efficient. They got the job done and the AC worked fine all summer.
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4.0   |  
Review by in Manchester, CT
Project: Install an Oil Fired Boiler or Radiator Heating System
They came in did the job and followed up on issues right away.
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5.0   |  
Review by in Newtown, CT
Project: Install Oil Furnace / Forced Air Heating System
We found Custom Mechanical Services and Joe De Fusco, the owner, to be a very professional outfit. Joe's suggestions and work have much improved the "climate" of our old house. Custom Mechanical Services was prompt, efficient, neat, thoughtful and reasonable. We would not hesitate to hire them again in the future.
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5.0   |  
Review by in South Windsor, CT
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Fast, professional, a pleasure to deal with everyone involved, from Rodney on the quote, to Paul for the specs, and Lennox and Tony for the install. In the midst of a heat wave, their speedy response to my expired central air system was a blessing. I would highly recommend this company.
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5.0   |  
My AC didn't need any work besides a cleaning on the condenser. The tech didn't try to sell me anything I didn't need, and he was very courteous. This is the 2nd time I used Custom Mechanical Services, and I will only use them from now on.
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5.0   |  
Review by in Bloomfield, CT
Project: Install a Natural Gas or Propane Fired Boiler or Radiator Heating System
These guys did a great job installing what I wanted, and worked with me to get the cost of the system down to a very reasonable price. The guys installing the furnace were very polite and did a great job in plumbing all the zones and hot water tank. They took their time and made the system into a work of art. John, the sales person was very understanding and responsive to what I wanted and worked to get the best solution for my home. They worked around my schedule and made it easy for me to make the decision to choose them as the contractor to install my top of the line furnace. This is a group that is very customer oriented, and willing to work to meet all of your wants and needs in a heating system.
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5.0   |  
Review by in West Hartford, CT
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Very professional and attentive.
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5.0   |  
Very timely with responses to phone and e-mail. On time with service. Price was exactly what they quoted. My system was working well. They verified that and did not try to sell services that I did not need.
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1.0   |  
The person who came out was polite and professional - but knew nothing about hot water heating systems. He recommended nearly $9,000 worth or work when all that needed to be done was to open the valves on the radiators to bleed the air. He did identify the issue - that the system was air bound - but his only resolution was the addition of very expensive and high end equipment to the current system. He also claimed that water could not get into the system because of a frozen valve, but this was not the case. Thankfully, I have a plumber in the family who was able to walk me through the solution and in under an hour I had heat.
Response by Custom Mechanical Services, LLC: AJ recommended a boiler replacement because the gas burners and boiler jacket were rotted. Please understand if we manually feed water into a boiler and do not replace the auto feeder the boiler will at somepoint become air bound again. It may take a day or a year, in either case the customer will call us back and expect the work to be done under warranty, this is not fair to the client or to us.
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5.0   |  
Todd and AJ were: 1) very professional 2) very informative 3) hard working 4) straight to the point, they told me what the problem was and what needed to be done to fix it. 5) mosy importantly, they provided me with #'s, options, and total costs of each possible option. As a customer, that is what I want the most. Bottom line costs!!!!! They did a great job!
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Showing 1-10 of 12
  Page 1 of 2

Service Professional? Join HomeAdvisor to Get Leads Like These

Recent Job Requests for HVAC & Air Conditioning Contractors in Bristol, CT:


Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 06/13/2019
Is this an emergency?: No
What kind of location is this?: Home/Residence
Request Stage: Planning & Budgeting
Desired Completion Date: Timing is flexible

Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 06/11/2019
Is this an emergency?: No
Problem description: Unit not running
Equipment Age: 11 - 15 years
Request Stage: Ready to Hire
Desired Completion Date: Timing is flexible
After Business Hours: No
Covered by Insurance: No
Property Owner: Yes
Comment: the thermostat is not working for the unit to turn on.

Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 06/10/2019
Is this an emergency?: No
Problem description: Not enough cooling anywhere
Equipment Age: Less than 5 years
Request Stage: Ready to Hire
Desired Completion Date: Timing is flexible
After Business Hours: No
Covered by Insurance: No
Property Owner: Yes
Comment: AIRCONDITION NOT GETTING COLD

Project: Install a Central Air Conditioning System
Location: Bristol, CT
Date: 06/07/2019
What is the nature of this project?: Install or replace ductless mini-split air conditioning system
Request Stage: Planning & Budgeting
Desired Completion Date: More than 2 weeks

Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 06/06/2019
Is this an emergency?: No
Equipment Age: Less than 5 years
Request Stage: Ready to Hire
Desired Completion Date: Timing is flexible
After Business Hours: No
Covered by Insurance: No
Property Owner: Yes
Comment: I would like to get an estimate for ac repair.

Project: Install a Window Air Conditioning Unit
Location: Bristol, CT
Date: 06/06/2019
Request Stage: Ready to Hire
Desired Completion Date: Timing is flexible
Materials Provided by Homeowner: No
Property Owner: Yes
Comment: I would like to get an estimate for

Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 06/06/2019
Problem description: Unit not running
Equipment Age: 11 - 15 years
After Business Hours: No
Covered by Insurance: No
Property Owner: Yes
Desired Project Start Date: Tomorrow
Comment: Air does not turn on

Project: Install a Window Air Conditioning Unit
Location: bristol, CT
Date: 06/01/2019
Installation location: Wall mounted
Nearby power: Yes
Request Stage: Planning & Budgeting
Desired Completion Date: Within 1 week
Comment: Looking for wall installed split for about 25000 btu's....

Project: Install a Window Air Conditioning Unit
Location: Bristol, CT
Date: 06/01/2019
What is the nature of this project?: Install or replace window air conditioning unit
Request Stage: Looking for Parts Only
Desired Completion Date: Within 1 week

Project: Repair or Service a Central Air Conditioning System
Location: Bristol, CT
Date: 05/2019
Desired Project Start Date: Tomorrow
Comment: Central AC is not putting out cool air but there is air flow.