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The New Floor Company

1411 Waterloo St., Los Angeles, CA 90026
(323) 341-7056
4.0 | 4 Verified Ratings
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Business Information


QUICK FACTS

Business Hours

12:00 am - 12:00 am (Please call to confirm)

  • Credit Cards Accepted
  • Bilingual

SERVICES OFFERED

Flooring & Carpet

SERVICE AREA

Los Angeles

CREDENTIALS

State Licensing

Trade:

License #: 584651

Expiration: Sat Jan 30 17:00:00 MST 2010

BUSINESS OVERVIEW

The New Floor Company is your premiere one-stop-shop for flooring. With more than 30 years of experience, we do it all. We're a shop-at-home service, so we bring our mobile showroom to your home.

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Ratings & Reviews

The New Floor Company
Showing 1-4 of 4
  Page 1 of 1  
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5.0   |  
Review by in Los Angeles, CA
I highly recommend The New Floor Company. They refinished the wood floors in our home and they are beautiful. Victor and his assistants were professional, courteous, impeccably clean, always on time, dependable and both Oz and I are extremely happy with the finished project. Their price is very reasonable, and we couldn't be happier with their service, and our new floors. 5 stars all around, thank you Dan and Victor and everyone who worked in our new home.
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1.0   |  
Review by in Los Angeles, CA
Terrible with scheduling. We had contacted them and approved their bid, but had a very hard time getting them on the phone. The first scheduled job was pushed do to their sudden unavailability. Then after rescheduling, renting a place to stay, he suddenly realized that he wasn't able to do it then, either. Seemed like a nice guy, but REALLY unprofessional with his schedule. Ended up costing us HUNDREDS of dollars in rental fees (for a place to stay during the job). Needs to be more professional and binding to their word and contracts. Honest mistake or not, it cost us extra money and weeks in getting the job done.
Response by The New Floor Company: We were involved in a very large job in which several trades encountered problems that that resulted in delays of weeks. We couldn't leave the job for several reasons (a family in a motel), which resulted in my having to subject the customer above to inconvenience and expense. I wrote to him, apologizing and offering to compensate him for his trouble but never received a reply.
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5.0   |  
Review by in West Hollywood, CA
I liked the New Floor Company very much. Very nice people who did more than they needed to. First rate. Couldn't have been more pleased.
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5.0   |  
Review by
Project: Install or Completely Replace Wood Flooring
They were excellent. I would highly recommend them to anyone.
Showing 1-4 of 4
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Service Professional? Join HomeAdvisor to Get Leads Like These

Recent Job Requests for Flooring & Carpet Contractors in Los Angeles, CA:


Project: Install Carpeting
Location: Los Angeles, CA
Date: 06/24/2019
Customer Need: Quotes - I'm ready for competing quotes
What kind of location is this?: Home/Residence
Materials Provided by Customer: Yes
Request Stage: Ready to Hire
Desired Completion Date: Within 1 week
Comment: Need someone to install carpet in 1bedrom. Carpet already purchased.

Project: Repair Wood or Stone Laminate Flooring
Location: Los Angeles, CA
Date: 06/23/2019
Damage Description: Cracked or burned, Loose or gaps, Scratched, discolored or scuffed
Leftover material: No
Request Stage: Ready to Hire
Desired Completion Date: 1 - 2 weeks
What kind of location is this?: Home/Residence
Property Owner: Yes
Comment: I will be moving into our 1st new home but the floors look like they need some small repairs..and an overall polish..and reseal. i would like an estimate 1st then schedule, the repairs, my time is very rigid..due to my work schedule..i would like an review and estimate done on june29th...thanks!

Project: Install or Completely Replace Wood Flooring
Location: Los Angeles, CA
Date: 06/23/2019
Customer Need: Quotes - I'm ready for competing quotes
Project Description:: Install wood flooring
Have you already purchased the materials for this project?: No
What kind of location is this?: Home/Residence
Materials Provided by Customer: No
Request Stage: Ready to Hire
Desired Completion Date: More than 2 weeks
Property Owner: Yes

Project: Repair, Refasten, or Stretch Carpeting
Location: Los Angeles, CA
Date: 06/23/2019
Description of Problem: Loose or detached from tack strip, Exposed seam
Extra Carpet: No
What kind of location is this?: Home/Residence
Desired Project Start Date: Tomorrow
Comment: Dog tore up the carpet

Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Location: Los Angeles, CA
Date: 06/22/2019
Vinyl Type Selected: Vinyl tiles
Materials Provided by Customer: No
Request Stage: Ready to Hire
Desired Completion Date: Timing is flexible
Comment: vinyl planks about 900 sq.ft

Project: Install Wood or Stone Laminate Flooring
Location: Los Angeles, CA
Date: 06/22/2019
Materials Provided by Customer: Yes
Style of Flooring: Simulated hardwood
Rooms of Project: Living room, Dining room, Kitchen, Hallway, Stair Landing, Entry, Bathroom(s), Family room, Stairs
Request Stage: Planning & Budgeting
Desired Completion Date: More than 2 weeks
Property Owner: Yes
Comment: vinyl laminate floor through out the house

Project: Install or Completely Replace Wood Flooring
Location: Los Angeles, CA
Date: 06/22/2019
Customer Need: Quotes - I'm ready for competing quotes
Project Description:: Install wood flooring
Type of Wood Flooring: Natural wood
Have you already purchased the materials for this project?: Yes
Request Stage: Planning & Budgeting
Desired Completion Date: 1 - 2 weeks
Comment: 700 sqft of hardwood floor installation plus carpet removal

Project: Repair or Partially Replace Wood Flooring
Location: Los Angeles, CA
Date: 06/22/2019
Type of Wood: Red Oak
Refinish after Repair?: No
Request Stage: Ready to Hire
Desired Completion Date: Within 1 week
What kind of location is this?: Home/Residence
Historical Work: No
Covered by Insurance: No
Property Owner: Yes
Comment: Two soft spots in the hardwood floor

Project: Install or Completely Replace Wood Flooring
Location: Los Angeles, CA
Date: 06/22/2019
Customer Need: Quotes - I'm ready for competing quotes
Project Description:: Install wood flooring
Have you already purchased the materials for this project?: No
What kind of location is this?: Business
Materials Provided by Customer: No
Request Stage: Ready to Hire
Desired Completion Date: More than 2 weeks
Property Owner: No

Project: Repair or Partially Replace Wood Flooring
Location: Los Angeles, CA
Date: 06/21/2019
Description of Damage: Burned, scratched or worn
Type of Wood: Don't know
Request Stage: Ready to Hire
Desired Completion Date: Within 1 week
What kind of location is this?: Home/Residence
Comment: I am moving out and I have a scratch underneath my bed.