Get matched with top wood flooring installation pros in Bridgeport, AL

"Disappointed and would NOT recommend. We picked Rocky Sanders based on recommendations and his Angie's list rating. The first time he finished the floors, there were bubbles all over the floor, mostly around the HVAC vents, which he tried to sand out. He told us he used a new polyurethane and had an ‘expert’ come look at the floors. We were told it was probably something that had been put on the floors years ago. When the crew tried to sand the bubbles out it caused scratches all over the floor. He had to completely start over. He then restained and put polyurethane down instructing his crew to not run the air this time while drying. After the first coat of poly was dry during the second re-finishing and without asking permission, he sanded them all over again because he didn't like the way it looked. While we appreciated the drive for perfection, we should have been consulted before sanding our floors for a 3rd time! We were told the crew used the wrong grit for the second sanding. There were different workers here all the time and some of the workers were not professional. The three sanding left dust everywhere. The crew vacuumed the baseboards and window sills, but did not get even close to it all and there was a thick coat of dust on our newly painted walls. In addition, the baseboards and walls were scratched and stained. Do not paint your walls before your hardwoods are refinished by Rocky Sanders. He offered to have the crew come back and vacuum, but we refused based on their prior work. He was very sorry and apologized. Rocky did not ask for payment until the job was completed. At that point, he expected full payment despite the week and half of additional agony and property damage.
It was really a nightmare experience for both parties and caused a lot of stress. Two positives are that he did "make it right" by continuing to work on the floors and the end product turned out nicely but horrible experience getting to that point.
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"I am very pleased with the work that Cole did on our kitchen floor. I have a large island that he had to go around with special cuts that he had to maneuver. He was very professional and he absolutely knew what he was doing. The entire floor looks awesome. He also guaranteed his work. I would definitely use him again!"

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Mr. Mendez and his crew were excellent! Communication was great! They took all the old tile flooring up in the kitchen, laundry room, and 1 bathroom then applied a leveling mud. After this they installed all new Laminate water proof flooring in the living room, dining room, kitchen, laundry room, 1 bathroom, and 2 bedrooms. And then they installed quarter round in all these areas. They did a great job of moving big pieces of furniture or appliances around to complete the install. And, they cleaned everything up! They did all of this in 1 1/2 days. Their price was far below any competing contractors. I would hire them again! Outstanding!"

"Direct flooring was a pleasure to do business with and would recommend to anyone needing flooring needs. Sales and service was a great experience. Installation was on time and efficient."

"Smith Flooring went above and beyond. They made sure the work was finished in a timely matter and did a wonderful job with the final job. I would definitely recommend this company to all my family and friends. Thanks again Smith Flooring for a wonderful job!"

"LaGreg did an outstanding job on both my bathroom floors..His work was excellent, he made sure that I was very satisfied with the flooring. I was extremely pleased and I'm definitely going to hire LaGreg for another flooring project in my home..I have recommended him to a few of my friends and they too were very satisfied with his work."

"They showed up early, explained everything i needed done, did it so quick i was literally stunned. I will never hire another company to do flooring or any small repair. I had rotten wood that they gladly replaced for me. My floor looks absolutely AMAZING. Don't miss out and hire these guys. They will indeed MAKE IT HAPPEN!"

"I had a whole house that needed lvp put down and the old floor tore up. RJB Renovations came in and got to work. One day they had all 3500 sq ft of flooring up and three days later the new floor was already installed. I'll definitely be calling them back for outer projects!!"

"Todd provided a very detailed estimate, was very knowledgable and answered all questions we had.  The price was reasonable and Wood Bros. came highly recommended.  They started exactly on time the day we had prearranged.  They had a full crew working on our wood flooring.  They were very efficient and worked very hard each day.  They worked with my family (have 3 small boys) to make it very easy on us to continue our day to day business with little to no inconvenience.  They did an excellent job on the install and finish and communicated with me regularly to make sure we did not have questions and that we were happy with the quality. They were very helpful in picking a stain color for my steps (oak versus the new Brazilian Cherry we were installing in the rest of the house).  They chose a color that matched very well.  They made sure to put the finish coats on so that they would mostly dry before we got home.  We love the new floors and will work with Wood Bros. again when we install more wood.  To sum it up they were prompt, professional, hardworking, courteous, helpful, and considerate of the family needs.  They are a great flooring contractor!
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