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"MAC Group did a wonderful job fixing our hill slip and installing a large block retaining wall in front of our home. The work crew Salem, Brandon, Jeremy and Ricky did a great job and were very courteous, diligent, and professional during this project. Even the neighbors walking by commented how courteous the work crew was. Even though this was the first time this team had installed a large block retaining wall, they did an excellent job completing the work and ensuring the excavation, drainage, installation, backfill, and final grading were completed per the Geotechnical Engineers design. The foreman Jacob even moved a couple of small trees for us at the beginning of the project which is much appreciated! We are very pleased with the result and highly recommend MAC Group to anyone considering them for their next project! Thanks again for all your help! David "

"Michael answered his phone the first time I called which is rare in this business. He was courteous and showed up when he said he would and completed the job on time. He can be counted on."

"They will change the contract, promise a refund and never send it. They also will not respond to inquiries. Promised call backs that never happen. Promised call from manager, never received. We had the work done in May and they are still keeping my money as of August. If they change the work order do not pay the full amount unless you get a new contract. I made the mistake of trusting them."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"The job was completed quicker than I expected and I felt that they did a great job digging out around the foundation and replacing the wall. They also did additional work for me while on this job and I was completely satisfied. I would highly recommend them."