Get matched with top stone restoration & polishing pros in Sun Prairie, WI

"Did a great job of removing scratches on our counters."

"Gary and his whole team are incredible. They have decades of experience and take great pride in their craft - it shows in the outcome of each project. They do beautiful work! We were so impressed with their attention to detail, communication, brand standards and timeliness when they installed ceramic tiling in our home. Everything was explained thoroughly from start to finish. I’m looking forward to having them back for another round of home-improvement projects."

"Alberto and Elizabeth helped us through a complicated remodeling of two bathrooms with title suggestions, a quality vanity and quartz vanity top as well as trying to schedule the work to be completed in a timely fashion. While it took longer than expected, each crew of workers tried their best to make the job right including some things that had to be redone. The final results, which included removing one wall and rebuilding a shower stall in one bathroom, are dramatic and beautiful. I would recommend this company."

"Nic was professional, courteous, and ensured that I was happy and satisfied with his work. I would definitely hire him again to help with my future home projects."

"The work went very well, my wife and I were pleased with the prompt professional service. The price was affordable and the work was great, once finished he cleaned after himself and made sure we were satisfied. I would definitely refer this company to anyone I know who needs any home repair work. Chris met our expectations and beyond with the affordable price and high quality service along with a time frame."

"Installed Mendota Basic gas insert fireplace:  Install went OK except I preferred to use my electrician and there was a mix up between contractors about how to install the wiring so it had to be done over.  Jim tested the fireplace several times.  He gave good instructions to a carpenter about building a box to support the insert. 
Stone tile around the insert:  Jim did a beautiful job, and he arranged the tiles just the way I wanted them.  He worked with my carpenters to design the framing to accommodate the design for wood trim and mantle that I wanted. 
Rebuilt the chimney from the roof up:  The masonry itself is professional.   This took a long time to complete due to the long winter and to various excuses (e,g, deaths, illnesses, other jobs started after ours).   The scaffolding was left up longer than promised and that annoyed the neighbor who could not use his driveway.  Communication on this issue was difficult for all of us.
Concrete cap on chimney:  This looks great.  Jim forgot to do a little piece of cap on the side, but he came back and did it later, no questions asked. 
Tuck pointing: Grinding went well.  Missed a few "bee holes" the first time round.  Jim came back later and filled those in.  
Waterproofing:  this went well.
Block cutting and installing a larger glass block window: Glass block looks great, and matches the other glass block windows in the basement. 
Window well:  Jim used landscape blocks that matched the style and color of a window well around another basement window.  The blocks are level and fit exactly.  They look great. 
Fireplace doors:  Jim picked doors of a style I wanted.  Installation was professional.  I was disappointed that the doors don't seal airtight as I had understood when we initially discussed the job.  I felt this should have been discussed more before the doors were installed.
Epoxy floor:This didn't go so well.  The grinder left many semi-circular and circular gouges in the floor which could not be ground out.  So the floor is very uneven.  Perhaps this was due to the quality of the existing concrete, but I don't really know.  Then the epoxy paint he used didn't cover the floor.  Jim did this over at his expense.  
Communication:  Early on, Jim kept me well-informed about when he would come and arrived as planned.  However, there were times when calls and emails went unanswered for days.   Scaffolding that blocked the neighbor's driveway was not removed when promised.   During the second contract, the number of unanswered calls increased.  Several times Jim promised to come and did not show up or explain why, which delayed all the other work that had to wait until after the floor was redone.  It also meant I was having to arrange for my daughter to be elsewhere on days even when he didn't show up and put off other contractors.  This happened at least half a dozen times.    
Timeliness: There were several delays on the first job, attributed to weather but not entirely due to that, so the job took longer than we expected.  Therefore,  in the second contract we specified a start date (April 26, 2013) and an end date (May 10, 2013) and a penalty for missing the date.  The job was not complete until the end of August, when he came to install the fireplace doors, to complete the tuck-pointing and waterproofing and to redo the floor.  
 


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"It was good. They did the work they were hired to do."

"It went very well. They removed the tree, picked up and cleaned up."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job

Tile Master is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 12 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!