Mudjackers & Concrete Leveling Contractors in Crossville, TN

"Our problem was that our 500 sqft crawl space would collect water after heavy rains. The insulation was sagging and mold was developing on the wood. I contacted AFS and another company to compare bids. I chose AFS over the competitor for two reasons. 1. The sales rep Austin (with AFS), actually crawled through the entire crawl space and took pictures. The competitor did not. Austin then went through the pictures and discussed the problems we were having and suggested we add a drainage system and encapsulate the area. I told Austin that I was looking at another company to compare work and bids and would let him know by the end of the week. There was absolutely no sales pressure. Austin told me he understood and to take my time. The other company said it would be a 3-4 day job and Austin said it would be a 2 day job. 2. Both companies said they would deal with the mold. The other company would use some sort of gas to kill the mold. AFS said they use baking soda to actually blast away the mold off the wood, and then spray it with an environmentally safe solution to keep the mold from returning. Both companies would add a dehumidifier. The pricing for both companies was comparable. Primarily for the reasons above, I chose to go with AFS as I felt their presentation was much better and I liked their approach to deal with the mold. I did tell Austin that I was very skeptical because of how low the crawl space was. He assured me theyà ¢à à ve worked in smaller spaces but I was still skeptical. I emailed Austin a couple of times with some questions and he was always quick to reply with answers and even sent me the pictures he had taken when I asked for copies. As to job performance, Adam, LaMarcus, KeAndre, and Zach did an excellent job both days. Adam called me each day to let me know they were on the way and they always on time. The team was very professional and courteous. Each day they made sure the work area was cleaned up. In talking with a couple of the guys I learned that they have actually worked in spaces tighter than mine which helped alleviate my skepticism. The team was very friendly and freely answered any questions I had about what they were doing. They stayed focused on the job and had completed the entire work by 2pm the second day. I crawled in the space to inspect the work and found a clean crawl space encapsulated just as Austin had described in his presentation. Adam said when he turned on the dehumidifier it read approx. 85%. By the time I left the crawl space it was down to approx. 77%. We also tested the sump pump. Needless to say, Ià ¢à à m no longer skeptical. Everything I was told would be done was completed. I rarely write reviews but AFS deserves this one."