Window Replacement Contractors in Inwood, WV

"Excellent service and a quality partnership."

"We bought our house brand new 20 years ago. It reached that point in time when the original roof was starting to wear out. Our neighbor had to have her roof inspected and her contractor expressed to her that our roof had sustained some damage from high winds. We arranged to receive an estimate from HCR. Their rep, Casey Becraft, inspected our roof and noted that light was shining through the eave into the attic. He was able to schedule our replacement before the end of November. This was a relief to us, because we were concerned about the arrival of winter weather. HCR roof replacements are superior to builder grade roof installations. They install leak barriers, aluminum drip edges (that don't rust), ridge ventilation, and cap shingles on the eaves. The 5 tab shingles they install are much better than the originally installed asphalt shingles. They also replace all rubber pipe collars. All materials were loaded onto the roof the day before work started. The whole process took approximately 8 to 9 hours. And they hauled all of the waste materials away afterward. We are very pleased with work and relieved that this issue has been resolved."

"I had seven basement replacement windows installed on a very cold day in December. The three installers climbed around wood piles, shelves and Christmas decorations to install my beautiful new windows... all with a good sense of humor and shared holiday spirit."

"I highly recommend this company for its service, professionalism, and detail to workmanship. From start to finish, I felt like this company had our interests as customers at heart. It started with the president of the company calling to see if everything was starting on schedule and to our satisfaction. During the work, there were some problems, but they handled every single issue promptly, professionally, and to our total satisfaction. The materials and their choices were outstanding. The 2 bathrooms worked on look stunning. We had shower doors and a vanity installed and replaced in a guest bath, and in the master, we had a tub ripped out and a huge double shower installed alongside a linen/medicine closet and a double vanity installed. The floor was also redone. The materials we selected and their construction techniques and methods have created bathrooms we have always wanted in our home. We are completely delighted with the work and how it looks. Sean, our salesman, put together a perfect package with great deals for us. And as for the workmen: the guys on site, Tito, Mario, and Fernando are truly outstanding, hardworking, and highly skilled. They are master craftsmen. The man who helped design and install the double shower door--I think his name is Caesar--was efficient and created a beautiful showpiece. Everything was done promptly, and within 2 weeks from start, we had 2 finished bathrooms that we are delighted with. The early change to a new project manager, Alex, had a few bumps, but Alex worked hard to make sure that the initial bumps were overcome, and we were informed and the project was moving along the lines we had originally planned under his expert supervision. The staff is truly amazing. I have nothing but praise for them. Bravo and thank you!"

About us: "Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017."