Small & Major Appliance Services in Saint Charles, IL

"Ish took my call on Saturday for an estimate on a new furnace and came out on Sunday. He was very personable and knowledgeable. His estimate included a new filter rack for a larger filter, install of a furnace box for better air flow under the furnace, replaced the plastic tube drain with pvc drain coil directly into the drain, new gas pipe, fittings, electrical, and new PRO Thermostat; all for a very fair price. He and his crew came early Tuesday morning. The job took roughly 6 hours from start to finish. They did a very thorough and professional job. Ish took pictures to show me and my husband the cracks in 4 coils he found, one crack was large enough for the flame to burn through and damage the flame sensor. These cracks were very serious, as CO2 could have been leaking but also, as Ish pointed out, the large breach in one coil could have burned our house down. Please let this be a warning to all - have your furnace coils checked after the warranty expires. Our furnace was 30 years old. We were very lucky! Also, in conversation, I found out that Ish is very involved with the Watch Dog Dads Program in his daughter's school district. I worked in another district who also participates in the Watch Dog Dads Programs. Kudos to you Ish!"

"Keith was flexible, cordial and very responsive"

"Erik is professional, kind, thorough, and detailed oriented. He is very passionate with whatever does. I was immediately confident that I hired the right person. He explained everything his did. I am very satisfied with his work that I am having him come and inspect and repair (if needed) my air conditioner in the spring. Highly recommend!!!"

"Rob is very easy to work with and does good work."

"Very nice person to have to rely on. Professional, quick response, and respectful of customer time too. Awesome job!"

"Found the issue quickly and resolved it without any new parts.Very courteous and knowledgeable. Took the time to make suggestions about the repair and what I might expect to happen in the near future (machine is on the older side)."

"I had repairs done to my refrigerator/freezer and also dishwasher and was extremely pleased with the service and results. I asked about service to my HVAC which was done at the same time. Excellent expertise, skill, and results across the board. Simply the best!"

"Highly recommend! Great service!"

"Our repair technician was very polite and honest. At his first visit, he discovered that the motor in our washer was not working. We ordered and paid for a new motor, which was supposed to arrive in 3 to 5 business days. It took longer, but I had to initiate contact with the company a couple of times to ask about it. So, communication on their part needs a bit of improvement. That said, when the same technician came back, he installed the motor and then discovered that wasn’t the main problem and we needed to replace the washer. He refunded the payment for the motor and just charged us for labor. We would hire him again."