Granulawn

I just spent some time with the owner of Granulawn in Aubrey, John Gassaway. He is a good, generous and compassionate man. Iâ ve used Granulawn for lawn treatment for several years and have never once had a problem. Today I met with John to discuss adding some sod due to some recent foundation work we had done and the drought. I canâ t think of the last time Iâ ve felt more heard and seen by a vendor. When he told me the cost to have the sod installed I mentioned we might just do part of it for now and do the rest later because of financial challenges related to my wifeâ s disability. I didnâ t really expect any kind of response. Honestly I was simply sharing with another human because my wife is always on my mind and heart. Weâ ve been married 32 years and itâ s been painful to see her diagnosed with MS 20 years ago and then watch her body decline. We have deep faith in Jesus Christ that has carried us through so much and we know we can continue to trust His goodness and faithfulness to us. John proceeded to tell me how to save money on the sod by sending me a contact to purchase it from and gave me advice for installing it myself. This would cause him to lose profit he could have had if they were to install the sod for us. He then spent an hour of his valuable time giving me detailed recommendations and advice on fixing a couple leaks in our sprinkler system, which is something heâ s very knowledgeable on but his company does not do. He simply showed me out of kindness without me even asking for it. People and companies like this are rare and so refreshing!

Granulawn responded immediately and has gotten my lawn into very good condition. I am now using their year round service. They guarantee their work and will revisit for any needed follow ups between regular service visits at no charge.

They haven't actually started the yard care but they are so friendly & helpful that I hired them immediately. Fabulous customer service! Plus the price is very reasonable.

Prompt service

good people to do business with

He was very professional, low key and took time to come out and see what my yard and soil were like. He's a small outfit and I'm real happy with the work he did today. His customer service was topnotch.