1-800 Got Junk LLC

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The crew were polite and careful about maneuvering the appliance around tight corners in the stairwell so that no damage was done to the walls. <br />  They were a few minutes later than expected, but this was not a big deal. <br /> They honored the Angies List discount. <br /> Did everything I needed. <br /> <br /> <br />

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They did well.  The advertising is a little tricky.  Overall I was pleased with the service.

They did a good job.

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The men were courteous and punctual. They worked efficiently and accurately gave me an estimate for the job. I hired them to haul junk and empty the contents from a co-op. They were super easy to set up an appointment with and were flexible enough to accomodate my schedule.

<p>They called before arrival, showed up on time, looked at what they had to do, gave me an estimate and then began to work. They cleaned out the areas I had pointed out and made sure that they did not damage anything else.</p> <p>They were extremely polite and diligent in getting the job done. The whole process took 1 hour from the time they arrived. Excellent.</p> <br />

they were quik courteous and thorough <br />

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They were very eay to deal with.  Scheduling online was a breeze and their availability was very flexible.  Was able to schedule pick up with only a day lead time.  They were on time and removed a refridgerator and a few other bulky items from our basement and took them away.  I would definitely use them again. <br />

I thought they were good. Everything was done in an efficient manner. Their staff was fine. Their price was reasonable.

They actually arrived earlier then scheduled.  They did a great job.  I will use them again in the future and I would recommend them to others.

I have also paid them $700 for visit before to the last one.  I know they are the franchise, but the local ones here are very responsive.  The people that they send out to pick up the junk, they are nice.  They are punctual.  They called me 30-40 minutes before they were going to come.  The price is fair.

Where do I start? I going to ramble since I had a busy work day. It was a long, long day. We were sweep cleaning the house and removing stuff that the crew missed. By the time we were finished, it was 11 hours from when we left home and when we got back. We meet with the crew from 1-800-I got junk last week. Showed them what needed to be removed. They needed at least 4 trucks and 6 people to remove the stuff. They told me it was a big job. At the end, they filled 5 and 3/8 trucks. The final total cost was $3,836.30. I authorized for them to show up at 8 am to start removing the junk in the garage. They knew it would take many hours. I told them we would meet them at 10 am. Well, we got to SO at 9:30 am and no one was at 108. They did not show up until 11:15 am. We were p*****. A week before, we emphasized that the cast iron oil tank must be removed. Tony told them they needed a welder to break the piece into parts in order to remove it. Tony kept pushing they to remove the cast iron tank. I saw the tank was moved two inches. The crew used an axe and sledge hammer to the tank and it only bounced off it. They didn't want to remove a big heavy work bench and a big awning frame that dad kept. Tony pushed again for removal. We were told they do not subcontract jobs to remove the tank. I read on their truck they do demolition. What the h***. I talked to the realtor to reimbursed the buyer for the cost to removed the tank. I have not idea what the cost is. Two guys started, one hour later, two more guys showed up. Two hours later, two more guys showed up. The crew told me they were not busy at 8 pm and did little jobs before they showed up at 108. They completed the job at 5:30 pm. There was not way we could have done the job by ourselves. I was told we would get 5% off since they could not remove the cast iron tank. I also had the 5% discount coupon from Angie's list. The manager would not give us 10% discount. I was p***** but too exhausted to negotiate and complain. The manager for this area is worthless. You should send a complaint to the CEO of 1-800-I got junk and to Angie's list. The crew were really great but the manager was terrible. FYI: I was told it is quite unusual to fill a truck full of metal. I overheard the crew complaining why they don't get a recycle fee and only the company gets it. So, the additional 5% should not have been a big deal.

This company will actually come out to your home and tell you how much it will cost to take the stuff to a facility. It was only two guys who came out and they were able to get rid of everything. It was really great service. Just the labor and delivery of the stuff was worth it. They will do anything: they will take stuff right from the back yard or anything. You call the number and a dispatcher will tell you exactly how long it will be before someone can get there. They were here within like 15 minutes. It was great.