100% Plumbing, LLC

This is NOT a review by a friend or relative of 100% Plumbing as some snarky readers might think or comment. So get a life. This is my TRUE story. I was in a bind because my water heater started leaking this past Saturday evening and I have an Old Republic Home Warranty and didn't think I would have an issue. I called them and placed a claim around 4:45pm and then told the rep that "it's leaking bad onto my garage floor'. She said she would place an emergency Work Order and the service provider would respond "quickly". (Side Note) The previous plumber who replaced the water heater only 3 years, 11 months and 27 days before never reinstalled the drip pan or the gas line sediment trap when they replaced the previous water heater (AAA Precision Plumbing...THEY SUCK-DON'T USE THEM, and refused to return to install these parts) Well, after 3 hours, I didn't get any call, so I had to shut off the water and gas because I had to go to work. I waited all day Sunday and never received any calls even though Old Republic said I would when I called them back a few times on Sunday. Finally, on Monday the "Service Provider" called me at 7am and said they would be out between 10am-2pm. Then within 1 hour they rang my bell. (guess I can't really complain at that point). They said because the water heater was under a parts warranty, I would have to pay for the removal and reinstallation AND a processing fee for their workers to fill out the warranty paperwork to get my new water heater. And they would be happy to install the drip pan and gas line sediment trap but nothing else for the price of $875.00. Remember, the water heater itself was NO CHARGE! Well, I lost my S*#t and told them forget it. It was already 11:47am and I had previously used 100% Plumbing before for my irrigation system and for a water pressure issue and was very impressed by Mont and his crew. So I called Mont and the FIRST THING he said was, "I'm Sorry you're having this problem". I told Mont what I needed and that the heater was under warranty and I needed the drip pan and gas line sediment trap added. He said he could do it for $675.00 Complete! I asked him how soon could he do it, and he apologized and said he was busy and couldn't get out to my house till "3:00pm later TODAY". YES, less than 4 hours later, his crew was in my garage pulling the water heater out and by 5:45pm, not only did they have the water heater installed and heating up water, but they also put the new drip pan in and the gas line sediment trap in, But the crew ALSO installed 2 Brand New flex water lines, new copper feed lines, and a drain pipe to direct the water properly to not cause damage when this water heater inevitably leaks in the future. They even polished the copper lines to look shiny! I SWEAR they did! They even worked to make the solder spots look smooth! CRAZY! Then when they were done, they cleaned up the area and even swept the garage where they worked. SO, No I am NOT a friend or relative or a fake review for 100% Plumbing! But I would be PROUD to be any of those! Mont and his crew are The Best. Forget those big companies and use these guys! So, come on and let's hear the nasty comments. You're just jealous because your plumber isn't as great as 100% Plumbing! THANKS MONT!

Fast and reasonable price

Installed everything needed and more. Better then perfect!

Owner Mont and Jason who did the work were awesome. Responsiveness and quality of work were excellent. Pricing was best among 4 quotes. Fairly new company so highly recommend getting a

Very knowledgeable, great work!

Very professional and gave us information on the work they were doing. Would gladly use them again.

Timely and accurate

They were very knowledgeable and friendly, and completely cleaned up after themselves.

Fast and efficient.

Great service!

He did a great.

0

Eddie was our service man. He was very professional and explained everything but he arrived an hour later than we were told our appointment was. I will congratulate them they did give us a 20% discount because of their tardiness. i will diffidently give then second chance.

Quick and honest service. We will use again and recommend.

Did very good job. Arrived when promised. Completed job as requested. I would definitely will hire again.

Mont went beyond my expectations. Personable and fair...he will always be my go to guy! Thank you 100%

Mont was on time and did a great job. Great pricing and loved his expertise. Recommended him to 2 of my friends.

Top quality work.

Very helpful did everything they said they were going to do our highly recommend them

Very professional, clean and I would definitely hire them again!