1-800-Plumber of New Braunfels

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1 Year In Business

Company Details

  • Verified Licenses

Contact

211 Trade Center Drive, Suite 200
New Braunfels, TX 78130
https://1800plumber.com/locations/new-braunfels-tx

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Residential Plumbing Services
  • Water heaters (tank and tankless)
  • Pipe replacement
  • Drain Cleaning
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Free Offer

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Ratings

5.0
6 Verified Reviews*
  • 5
    6
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-6 of 6 results
5.0 Jason Taub Google Review
11/24/2024

Did an amazing job replacing our furnace. They were available to schedule immediately and completed the work in less than 6 hours. Thank you Steven and crew.

5.0 I M Google Review
10/11/2024

Immediately responded on my call. Show to work on time. Good job. Cleaned up after they done. Compatible prices. Very highly recommended.

Response from Company:

Thank you for sharing your experience. We deeply respect your feedback and are glad to hear about your positive experience with us.

5.0 Travis Schroeder Google Review
9/23/2024

HIGHLY RECOMMEND! Recently needed my water heater replaced at my house, Shannon and Shane were both terrific in their service and getting me scheduled in. The techs that showed up were on time and very professional. I couldn’t be more happy with the service and the new water heater works perfectly!

Response from Company:

We're ecstatic to hear about your positive experience with our team! Thank you for sharing your feedback.

5.0 Steve Ruffner Google Review
9/10/2024

Very professional, on time and fast. Thank You!

5.0 John Q. Kyle, TX
8/29/2024

Excellent service provided. Thought I needed a new water heater when I noticed some water in the pan beneath the tank. The technician Ernest determined it was not from the tank but from a leak coming from the above vent in the roof dripping down into the pan. Not only did he service the water heater by flushing out the tank and changing the anode , he also fixed the vent to stop future leaks. I would highly recommend this company for future services.

5.0 Ralph P. Google Review
7/19/2024

I contacted 1-800-PLUMBER +AIR because of a faulty Rheem water heater that was only one month old. Rheem was supposed to replace the thermostat and have a plumber contact me directly to have it installed. Rheem sent the part but decided that I needed to hire a plumber myself. I demanded a referral list of authorized plumbers in my area and 1-800-PLUMBER +AIR was the closest. Rheem also said that they would only pay $175.00 for the install. WHAT!!! No plumber is going to make a house call for only $175.00!!! I called Shannon at 1-800-PLUMBER +AIR and she seemed to have prior experiences with Rheem and volunteered to try to get Rheem to cover their minimum. When I talked to Shannon again she sounded frustrated. Shannon offered to do the install for the minimum imposed by Rheem. That was unexpected and I expressed my appreciation and told her that her offer was more than kind. Shannon and 1-800-PLUMBER +AIR didn’t have to assume this responsibility. It should have been offered by Rheem. I want to also mention Brad, the plumber assigned to me. He did an excellent job and showed his journeyman level of skill. Not only was he thorough, he was pleasant to talk to while he worked. Overall, this ended up going from an aggravating experience to a satisfying one only because of the people at 1-800-PLUMBER +AIR. I would highly recommend 1-800-PLUMBER +AIR to anyone, especially if they are frustrated dealing with a manufacturer like Rheem. Thank you Shannon. Thank you Brad.

Photos

1-800-Plumber of New Braunfels
Water Heater
2
Toilet Repair
Drain Camera Inspection
Drain Cleaning

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