1 Intact Plumbing & Heating, LLC

There was no problem with my experience. And I've already asked about further, more elective, work I want on my home.

Na.

Very professional and polite

They were prompt and followEd up, amd completed the job when they said they would

The service technician arrives at around 11:am. I ask him to replace the washer of both shower stems. He said that the stems are too old that he can replace both stems with new ones along with new handles. He also said he has to replace the metal piece in the back of the stems. He has trouble install the new stems and I have to turn off the water to the house close to 7 times which the technician 7 times to reinstall the new stems with no leaks. He broke the plastic piece that connects the shower hose to where the showerhead sits on. He reinstalls the broken plastic piece and said you can shower with it. My response how can the shower use if there is a water leak when the water is turned off. I had to go to Home Depot to get a new delta shower unit. I call Shia Shalom one of the owners of Intact plumber that the technician cracks the plastics piece of my shower unit without transparency. I had to go to Home Depot and spend an additional 65.00 for a new shower unit. The technician waited until I return from Home Depot. Shia said he will a check today to cover the cost of a hew shower head unit. It should not an experienced plumber that long to install new stems and handles. Beware the hidden charges.

good work very professional.

Excellent

Reached out to them, Shai was quick with the response and gave me a great price for the job. I needed a gas shut valve installed for a dryer. Jonathan came the next day on time and was very polite. He installed the shut off valve quickly and was very helpful. I would definitely hire them for future jobs.

1 Intact Plumbing & Heating found a second issue and was not able to repair the second problem, stating the part was no longer in production that I should call the manufacture for assisted, Manufacture told myself part is still in production, under warranty and will be to me it was shipped me at no cost. 1 Intact Plumbing & Heating then return after I received the new hose replaced that part in the sink confirm that all the work including, the original job was unclog my sink. I am happy now they came back and fix the issue.