1st Class Plumbing

Fast and efficient service.

Dustin and Mario are great!

Was able to schedule next-day service for a non-emergency, but still urgent, drain clog. Not the cheapest, and not the most expensive, but they got the job done.

Emergency fee 125 plus 375 to replace outside faucet. Had to cut hole in wall and left open and job took 1 hour, way too high of a price but was the only plumber available sun

Due to a cancellation in their schedule they were able to arrive sooner than promised. They quickly identified the problem and told me how they planned to proceed. The repair was done efficiently and they showed me the reason for the leak on the part they replaced.

They were quick to response and we had the problem solved in less than an hour.

They know their job! Did a wonderful job fixing the cartridge in my shower. I just had to explain it over the phone and they knew exactly what to fix.

They showed up in time, worked fast and got the job done. Plumbers were very professional.

Quick response, went straight to work and the price was right.

When Dustin (and his wife) came to my house to give me an estimate, he verbally quoted $1,100 that included repairing two toilets, installing a kitchen faucet I purchased and installing three bathroom faucets I already purchased. When I told him, at this time, I would like only the two toilets repaired and the kitchen faucet installed, he verbally quoted me $375. I didn't hire 1st Class Plumbing while they were in my house but, as they were leaving and already in their truck, since I needed he repairs made, I told Dustin I would hired them at $375 to work on the toilets and kitchen sink. Twice Dustin quoted me $375 and I repeated $375 back to them while they were in their truck. However, when I got the written estimate a few days later, I was quoted $395. I wasn't happy with the increase but needed the work done. I thought the $375 included replacing the two water lines from the wall to the toilets. I already bought the parts. At least I thought it did. One of the guys, Mario, told me the written estimate included changing the water line on one toilet but not both. I told him I would take care of it my self later since I already bought water hoses. I was then told it had to be changed so they could finish the repair. Mario called the 1st Class Plumbing office and was told to charge $40 for a job that took about five minutes. This the main reason I cannot give them a better rating. I don't know any reason why the hose I bought had to be changed by them. If they charged perhaps $10 or $15 I might have been okay with it but $40 for a simple job, it too much. Overall, I liked the guys who did the work and I like the work they performed. I just don't like being verbally quoted one amount and having it increased. I also don't like being charged a ridiculous amount to change a hose that I wanted to do myself but was told they had to do it. Would I hire them again? Perhaps, because they did good work, but I will make sure I initially get a written estimate that shows all the work to be done.

Mario was very prompt and courteous.

Immediate responses, great communication, very polite, prompt, courteous, efficient. Definitely will use for next problem or project.

I appreciate that they came out same day and provided a immediate quick fix to a leaking water heater pipe. They checked to make sure when they could show up that day and called me back quickly to give me a time.

Very knowledgeable. Was excited to use a new product we had installed.

Professional with good customer service. Quick to respond and replace our hot water heater.

Courteous and very proficient, I would strongly recommend them!

Did an excellent job. Costly, but worth it for quality of work.

Dustin and Alice are very helpful and friendly, they responded quickly and did the job very well and thy cleaned everything after finishing the job.

Above and beyond friendly service.

Answered my need quickly and showed up on time. Assessed the situation quickly and completed the work in short order.