24-7 Plumbing Heating and Cooling

James came out to fix our water heater. He was professional, super friendly, and quick at fixing the problem. We will definitely be using him for any future services. Thank you James!

My elderly mother's 25 year old sump pump needed to be replaced and also her old electrical water heater is not working anymore. Compassionate honorable Delaware Township Trustee Debbie, wanted to gift my poor elderly mother to replace her old sump pump and old water heater from the donation funds. I was so moved by her extra ordinary compassion and kindness to look after my poor elderly mother. She gave my mother the best mother's present in her life. Even though compassionate Trustee Debbie was paying for this project, I had a big responsibility to find the best estimate and honest plumber. I'm a frugal person and a smart shopper, so I decided to do my homework by asking around plumbers' advise. Plumbers educated me that Bradford White water heater and PHCC sump pump are the best products for longevity. I requested Angi's member specialist two dozen plumbing referrals. I called the two dozen plumbing companies and then explained to them that I need an estimate for new Bradford White 80 gallon water heater and 1/3 horsepower PHCC sump pump. It is very important that homeowners must diligently get as many estimates as possible to find the best and honest company. Some plumbing companies gave me high estimates and difficult to work with. Most of the time, plumbing companies charge service calls with repair jobs. There were two companies that caught my attention, one was 24-7 Plumbing Heating and Cooling, advertised that they do not charge for service calls without commitment and the Peterman Brothers Plumbing Company advertised free second opinions. So I decided to include these two companies' estimates too. The owner of the 24-7 Plumbing Heating and Cooling, Brandon gave me the best reasonable and honest estimate. Another plumbing company was $300 more than Brandon's estimate. I realized that out of two dozen plumbing companies, I found the two companies with the best estimates. When I called the Peterman Brothers Plumbing, they insisted to provide an estimate after they inspect the water heater and the sump pump. The Peterman Brothers Plumbing company sent Bradly to give an estimate. I didn't like to play games so I printed out Brandon's estimate and gave a copy to Bradly and asked him whether your company can beat Brandon's estimate. I was very surprised to Bradly's response that, "You want our company to do a charity work?" I realized that Brandon gave me an honest and very reasonable estimate to help out honorable Trustee Debbie and my poor elderly mother. I was very disappointed with Peterman Brother Plumbing company, I cannot imagine their high estimate. I was thinking if they want to give a free second opinion, they must come up with a competitive reasonable estimate. Otherwise, they will be wasting their time and the trips. Even today, I still could not forgive Bradly. Even though he inspected my mom's old electrical water heater and he took Brandon's estimate. When Bradly emailed me an estimate, I could not believe that he intentionally gave me an estimate for a gas 80 galloon Bradford White water heater. I contacted Bradly again and told him that he sent the wrong estimate instead of the electrical water heater estimate. He told me that he will send another electrical water heater estimate but he never did. Seemed like he wants to hide their high estimate. Honorable Trustee Debbie requested that she wanted to meet Brandon at my mom's house. I talked to Brandon several times on the phone regarding this project and the estimate, he was always so kind to help out customers' concerns, questions, and willing to go extra miles in explaining to me in details so that I could understand well. Especially being a woman, I am not that familiar with plumbing projects and products. I appreciated him even more when I met him in person. He was honorable, modest, nice mannered, and trustworthy man. On April 30, Brandon's crew plumbers showed up, they showed high professionalism and work diligently all day long. They only used premium quality materials and did an excellent job in installing the water heater and sump pump. My poor elderly mother's 25 year old home is somewhat neglected, especially, the bathtub faucet was worn out so I bought a new one in advance and I asked Brandon's plumbers to help install the new one and they did it even if it is not a part of their job. I also asked them to re-caulking around the bathtub and kitchen sink. They were glad to help me. Especially, I was concern about any leaks under the kitchen sink, I asked them to check it out and they checked it for me thoroughly and I really appreciate them doing that. I felt that Brandon's crew really cares about my poor elderly mother's situation. I was very happy with this project and I really appreciated Brandon, his crew and also compassionate honorable Trustee Debbie from the bottom of my heart. I highly recommend this company to other homeowners.

On time, professional, and super friendly! He was very thorough in checking for additional leaks and took a look at another small project and recommended that I save my money because it wasn't worth paying him to do it when it was such a simple DIY. As a single mom, it's great to find someone who's not trying to take advantage of me, doesn't talk to me like I'm an idiot, does what they say they will do when they say they will do it, and give me straightforward pricing. Absolutely will be my plumbing company from now on.

Amazing! Professional and courteous! So glad I didn't call someone else. Best experience by far with HVAC companies!

Great ! Very professional tech came out and explained things. Gave us an option for a UV Filter to help with air quality and we are definitely going to do that. Office staff was friendly and helpful as well. I highly recommend!

It went amazing ! Brandon has great techs that seem educated about their trade and are very professional. The office was easy to work to get an appointment and got me in right away. I definitely recommend. !

They were here on time they cleaned up after themselves everything was exactly the way you would want it to be. He walked me through what he did and I didn't even have to ask.

They did a good job and I would hire them again. I would recommend them as well.

Excellent! We were in a panic when Our tub started leaking at 9:30 PM! They were Jonny on the spot and cleaned up like they were never there. So thankful for all the staff; from the lady who answered the call to the plumbers who saved the day!

He was very professional and polite. They responded quickly and took care of all my issues.

They pros were on time, completely understood our issues, and had everything completely fixed in under two hours. They also fixed a running toilet for us at no charge! Very kind, knowledgeable and professional, and we would recommend them to anyone!

My mother-in-law contacted this company to fix a leaking gas line in her home. Plumber (Bryce) came out in a timely manner and checked on the status of their lines. After finding 11 leaks near fittings it was recommended to replace the old gas line. At this point, everything seemed good and then came the quote. This company wanted roughly $3800 to replace by their estimate; 50ft of line from the meter through a drop-down ceiling with easy access to two appliances. Making the job cost a whopping $75 afoot! At this point, I got involved as it was clear they were taking advantage of her given the time of year (New Years) and the cold temperature. Having worked in construction for many years, I asked Bryce why this relatively simple job was going to cost so much. After some back and forth he became defensive and hung up on me. I advised my mother-in-law to pay for the work they had done and never talk to this company again. She made an appointment with another more reputable company and they quoted her $980 ($20 an ft) to do the same work! Now tell me where the $2800+ difference comes in besides this company seeking to take advantage of women in a bad situation. It is practices like this that give this industry a bad name and I would be ashamed to be associated with this company in any way. Always get second opinions on work and watch out for companies like this they prey on peoples trust. UPDATE: Was contacted by the company manager, they apologized for what happened and stated that the above tech had been let go due to past transgressions of a similar nature. Additionally they waived the service fee she had been charged for that techs works. I appreciate the manager taking the time to try and make this right and reaching out to her. Updated rating based on these actions. Was contacted by the company manager, they apologized for what happened and stated that the above tech had been let go due to past transgressions of a similar nature. Additionally they waived the service fee she had been charged for that techs works. I appreciate the manager taking the time to try and make this right and reaching out to her. Updated rating based on these actions.

I give them an A for excellent.

Aubrey and Jordan were very professional. This was a recently purchased house with a number of plumbing issues. They very carefully went through each of the systems and made well explained recommendations. We agreed on the scope of the work; they provided a detailed estimate which we accepted and they completed the work expeditiously. I highly recommend them.