2 4 1 Construction LLC

Working with 241 Construction was so easy and efficient. Perry and the team communicated with me every step of the way. They even went above and beyond to make sure I was happy with the work that was completed. I would happily recommend them to family and friends and look forward to working with them on future projects.

The kitchen remodel was completed with quality work and on budget. It is beautiful and we love it. We'd work with Perry again in a minute.

What I would tell my family and friends about this company is to run the other way. They lie.

Do not do business with this company.  We made the mistake of signing a contract with Perry Ruedy back in summer of 2009.  We were new to Minnesota and looking for a company to complete a significant amount of work on a new home we had just bought.  RU Remodeling came highly recommended by our real estate agent so we moved forward and signed two contracts, totaling about $32,000 worth of work.   <br /> <br /> The experience was a nightmare from the beginning so we ended up amending the contract after just a small portion of the work was completed.  We had already paid Perry Ruedy more than $9,000, and expected final billing in the amount of about $1,800.  We e-mailed RU Remodeling?s billing person, Colleen, and she said she?d talk with Perry Ruedy and they?d be in touch with the final invoice.  We did not hear back from her. <br /> <br /> Fifteen months later, we received two sets of demand letters from RU Remodeling?s attorneys.  The first one said we owed $24,000, and the second one said we owed $15,000.  We responded immediately in writing but never received any further communications.  Eight months after the demand letters, we received an arbitration notice stating that we owed nearly $13,000 plus another $5,000 for interest.  Because we had (stupidly) signed contracts that included an arbitration clause, we had no choice but to hire attorneys and go to arbitration.   <br /> <br /> At the arbitration hearing in our home, Perry Ruedy didn?t even show up.  Instead, he sent his operations manager, a woman named Heidi Bachum who we had never heard of or communicated with.  He also sent his field supervisor, David Scott, who had been on the job site.  Heidi basically lied and said they had been billing us monthly for two years, and since we didn?t pay they were now entitled to two years worth of interest at 18% APR.  She also insisted that RU Remodeling had completed work that they never did, such as installing a new sink.  Even though one of our witnesses was another contractor who had actually installed the sink, and even though we had invoices and copies of checks from when we paid the new contractor, Heidi still insisted that RU Remodeling did that work and that we owed them money for it. <br /> <br /> Do not hire this company or sign any paperwork with them.

The project went well and finish on time. However original estimates were low balled. At the end of the project we were nickel and dimed, unexpected costs showed up causing a lot of stress. Contractors were either late or never showed up.

I spent about $20,000 for the job. They were okay. I knew the guy who owns it. The service and cleanup was really good. I would not use them again in the future.

Not enough time to list ALL the issues, but the biggest were: <br /> Ordered the wrong color shingles for one plus, it took forever to get them to do work. I had to threaten to hire another company to do the work in order to get them motivated. It seemed like they came by whenever they had "spare" time (I felt like they thought they were doing the work at little, or no pay), so took many months (Sept-09 to March-10) to do the few projects they did. They also made the assumption they were going to do ALL the work I needed done, even though I stated to them that I was going to do some of the repairs myself, and my bro was helping me with some of them, plus doing other repairs by "piece-meal"... meaning I was signing seperate contracts for each phase (which I HIGHLY suggest you do, for any large or multiple step projects involving "general" contractors). My original plan was to hire seperate experts to do each phase. This was a storm-damage project (tornado of 2009), so my insurance was backing the costs. <br /> Once they finished the repairs that I hired them for, and after having to call them numerous times to complete them and for clean up, I excused them from doing anymore work to my home (I still had siding and some interior work left to complete) they threatened me with emails and letters from their "legal advisor" (and eventually a laywer) and actually emailed my siding contractor (who set a sign in my yard) claiming there was a lein on my property and that they had a contract to do the siding job (which they did not). Then they sent me numerous invoices saying I owed them $12,000, then $15,000, for the siding job they never got, or did... not to mentioned the fact I had 5 project managers within a 6 month period, so communication (and maybe their ability to hold employees) was not good. <br /> Their threats went on for months, which I finally just got my laywer involved, sending their telling them this was considered haressment and the letters and emails finally subsided. <br /> On a somewhat good note... <br /> They did do a "small" project (drop-ceiling in basement and a bit of framing), previously, for me, where the owner Perry Ruedy actually project managed & did help with the project himself and that went pretty good, thus my interest in hiring him again (after his solicited letter in my mail-box after the storm) and he is also a neighbor. But that was a "small project". <br /> All-in-all, I think this company took on more then they could chew with the storm work of 2009 and got in over their heads.  <br /> I feel bad about the "bad-air" between my neighbor and I but I wanted to let others know to be sure to take care when signing contract, such as I did, and maybe seperate large projects so you are not tied in to a bad general contractor. <br />   <br /> He seems like a GREAT guy on the surface, but I am started to wonder about his business practices. <br /> Buyer beware... of any contracts. Glad I was cautious about this larger, multi-phased project. <br /> Also, I guess I should mention that they did install two windows (only one was suppose to be replaced-per insurance) and although that took until the day before Christmas Eve to complete, they did not charge me for those, because of their mistake in ordering two, verses the one, plus the amount of time it took to actually get them installed. I was starting to have to crank up the heat just to keep the upper bedroom at a decent temp for my 7year old son. I threatened to send them the heating bill. <br /> Sorry Perry. I just don't want others to go through what I had to, with any contractor. It cost me a lot of time, money and head ache. <br /> Overall, if you stick to doing smaller projects with them, you probably won't have to many issues. <br />

Smooth. Perry kept me informed and monitored the progress along the way. I had no worries....

It went great! The handyman who came (Matt, I think) arrived exactly on time at 7am, and even got on his hands and knees to clean up the very fine dust left from his work. After he finished some of the caulk didn't hold so I called. The owner, Perry, came right away and recaulked it. He thought the problem was the caulk froze in the truck. This was when we had a lot of very cold days. It is a beautiful job to this inexperienced eye. Their hourly rate was not the cheapest, but they were the only ones to call promptly (I always left a message for the different firms saying this was an emergency. One whom I'd used before and liked didn't return my "emergency" call for 3 days!) They also showed up as promised. (Another made an appt to see the project, was late by 15 minutes so I called and he said "Oh, sorry, something came up," without calling to tell me.)

This is a company of novices. Nice folks, but from the draftsmen to the electrician....they made changes to the original plans without consulting me. Dimensions were altered "to save money". The work did not pass city inspections for basement block or electrical on the first time. Flooring, door hanging, and interior/exterior trim work had to be redone several times....each! This company can NOT hang doors or level floors to save their own lives. They need to invest in a functioning commercial grade level....and use it! Get someone else to hang doors, please. They did eventually get it right, but if you want someone to do the work right the first time, do not rely on this company to deliver. Resulting delays and redoing of work made this project last over 4 months. Even though I am enjoying the final product (with an accommodation for an area of non-level flooring), the thought of them on my property makes my blood pressure rise. I will compliment the subcontracted cement, landscape, and drywall men....excellent job! As I have stated above, the final product is very nice and I spend most of my waking hours in my new kitchen. It is just that that 4+month period was like a very pain filled pregnancy. Glad it is over!

We began our remodeling project with ideas I had been thinking about for years. Perry was a good listener and his plans and initial bid included everything I wanted plus some more insightful ideas. It was a good process to plan with him, and we wanted to participate in many ways with the work of the remodel. The building got underway and we were pleased every day as the carpenters kept us posted with their plans and let us know next steps. Our project manager from the office told us when other subcontractors would be here, and for the most part they were right on schedule. As the back wall was removed, they were careful to work to keep out dust and cold, and to maintain the security of our home. We were impressed with the quality of the work. We were pleased with all aspect of the remodel. We were impressed with the abilities and professionalism of all the subcontractors we came in contact with. We liked being able to do some of the tasks ourselves, as well as making some of the materials purchases. . The total outcome is a beautiful enlarged family room and a porch/entry that we love. The addition doesn't look like a modern add on, but is space that feels like it has always belonged as part of our 1935 home We would certainly have RU Remodeling work with us again if we had another remodeling project.

R U R was conscientious, thorough and I loved having them work for me on my home. They did a great job. R U R will continue to get all of my remodeling business...

Smooth from start to finish. 15 years of experience at R U Remodeling payed off when I needed their creative expertise.

We had problems from the beginning and never should have signed the contract, but RU talked a good talk and were recommended by our real estate agent. In terms of pricing, their estimates were reasonable, but when it came to actually signing the contract the prices suddenly jumped. For example, the flooring costs jumped from a high estimate of $3,800 to nearly $9,000. When we asked for a breakdown of the costs because they were more than we anticipated, so we could decide whether we would do the sanding and staining ourselves, RU never provided it. Instead, weeks later, the RU owner sent an e-mail to us and the flooring subcontractor saying we, the homeowners, had agreed to have this work done and that he didn?t want any ?hard feelings.? In terms of scheduling, they told us they would work Monday-Thursday from 7:00 a.m. to 5:00 p.m., but they only followed that schedule for the first few days. Then they stopped showing up for long stretches at a time. They would tell us they would be there on a certain day and just not show up. After removing the old flooring on our front porch, they left our house up on stilts for five weeks while the new materials sat on our front lawn waiting to be installed along with RU?s leftover concrete and a garbage bin. (All our grass died as a result.) They had told us the front porch would take a week to complete and instead we went most of the summer without being able to use it. The entire job was supposed to take 7-8 weeks, but after that period of time they hadn?t even completed the exterior work. In terms of their subcontractors, RU?s subs were unsupervised, worked late into the night, and left our house a disaster. The tuck point guys ruined our basement floor and rain barrel with excess concrete. One night we came back home at 9:00 p.m. to find our back door wide open and unlocked ? the subs had left without locking up. Another night we came home to find a window removed from our third floor and the hole was uncovered, and the RU person on site had no idea if the sub was going to come back and finish the job, or even cover the opening. And this was after we had amended the contract so that RU would not be doing this portion of the job. In terms of ordering materials, they gave us wrong information about some doors so we ended up with the wrong thing and had to re-order, which cost us additional money. They also told us we would have to special order a door because of its unusual size, but the contractor we?ve since hired pointed out that since they had to re-frame the door anyway, it didn?t matter what size we got. So we could have ordered a standard size door for a lot less money, but RU didn?t know that. Overall, the experience was a disaster and I would not recommend them to anyone. RU takes on more projects than they can handle and their workers are stretched too thin. Their numerous ?project managers? are constantly changing and do not know how to communicate or even keep track of the projects they have going. They also pull a bait and switch with the pricing in order to get people to sign contracts, but then the actual costs escalate. At one point they were nickel and diming us in front of our house over a $250 increase in the fascia work ? and this was after we had signed contracts with them totaling more than $30k. Working with them was a nightmare.

RUR and its subcontractors did an outstanding job. They took the time to give us a very detailed bid and offered some useful suggestions at the start of the project. Once work began they were very professional and quick to respond to phone calls and questions. Even though our project presented some unplanned obstacles due to the bad state of our old walls, RUR went the extra mile to get the project done in a timely fashion. And the work itself was excellent -- all we could have expected and more including some very thoughtful carpentry.