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92% Recommended

18 Years In Business

Company Details

  • Bilingual

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Disaster Recovery Services
    • Water Damage Mitigation
    • Mold Remediation
    • Smoke & Fire Damage Mitigation
    • Reconstruction Specialists
    View All Offerings and Cities Served

    Cost Information

    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.7
    13 Verified Reviews
    • 5
      11
    • 4
      1
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Quality
    Showing 1-10 of 13 reviews Showing 0 reviews
    5.0 Cindy S. Fort Collins, CO
    4/6/2021

    In January 2021, we had a complete sewer break at our rental. Not knowing where to start, I found 24-7 Restoration listed on the Internet and gave them a call. I was very grateful that Michael picked up the phone and spent a lot of time explaining the process and calmly reassuring me 24-7 would handle the issue for me. Michael also gave me several great recommendations for the many other services we would need in order to restore the property. During a stressful time, Michael and his staff not only responded immediately, but continued to communicate with us during the entire process...start to finish. I would like to give a special shout out to Forest (from 24-7) who consistently responded to any question by text or email within hours. Thank you, Michael, Meridian Environmental, Cody at Elite Rooter and Jeremy with Northern Colorado Restoration Services for a job well done and for â talking me off the ledge.â The final results of our nightmare, turned out like a dream! I appreciate you all!

    Response from Company:

    Cindy, thank you so much for these wonderful words and stellar review. This is exactly the type of customer experience we strive for every time! We will pass along your wonderful words to everyone mentioned here. Thanks for being a valued customer.

    5.0 Judy D. Ashburn, VA
    3/27/2021

    Mostly at how responsive and friendly they all were through the process. Weâ  re not done yet but they knew who to call to keep the project moving.

    Response from Company:

    Thank you so much, Judy. We love hearing that you received the customer services you deserve, and we will pass along to the team that worked with you, and our other staff. We appreciate you!

    4.5 Mary R. Lakewood, CO
    2/19/2021

    The basement was flooded with water and they came in and dryed it up. Very good job.

    Response from Company:

    Thank you, Mary, we appreciate the feedback. Is there anything we could have done differently that would have made you give us 5 stars? We would love to hear. Thank you.

    5.0 Tom M. Longmont, CO
    10/5/2020

    The overall experience was great. The only 1 issue was that I would have like to know more about what to expect. There were certain machinery put in the kitchen that are loud, and we werenâ t quite prepared for them removing all of the cabinets. I thought they were going to assess first, then we decide, but it happened very quickly. I canâ t say I regret it, because if we had to plan for being down 5 days, that would have been tough to schedule. Sometimes you just need to do it. So Iâ m glad we went this route. I would recommend this team.

    Response from Company:

    Thank you for your very kind review. We are always humbled and appreciate hearing from our customers. We cannot say enough how happy we are that you are having a positive customer experience. We will share your words with our teams.

    5.0 Antonio F. Lafayette, CO
    6/9/2020

    No comments.

    Response from Company:

    Thank you for the good review.

    5.0 Carey J. Longmont, CO
    9/3/2019

    Always on-time, professional, and an outstanding job!

    Response from Company:

    Thank you, you are a valued customer and we are happy to see you were pleased with our water damage services.

    5.0 Kathy V. Aurora, CO
    8/18/2019

    24-7 was so great, from our first call, to everyone that came to quickly to solve our problem!

    5.0 Joan B. Boulder, CO
    5/8/2019

    24-7 has helped me with the 3-4 floods and water damage issues I have, unfortunately, had over the past several years. They have been unfailingly reliable, courteous, professional and competent. They deal directly with the insurance company. I highly recommend them.

    5.0 Traci S. Longmont, CO
    5/8/2019

    I was treated with the utmost respect and concern for the damage in my home. The employees and owners emulate courtesy, patience, and incredibly quick response time. All of my questions were answered very quickly. They worked with my insurance company and were patient with that process. I would use this company again because they are true professionals and did an incredible job!

    5.0 Nancy B. Lafayette, CO
    10/19/2018

    They were very courteous, prompt and thorough.

    Showing 1-10 of 13 results Showing 0 of 0 results
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    Photos

    24-7 Flood Restoration, Inc.
    10
    Our Professional techs

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
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      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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