2 GUYS & A GOAT LAWN SERVICE

They were a good company to start with at the beginning of the year. COVID-19 has made them non-operational. No communication, no service. Look elsewhere. Sorry to see good companies go.

Geaservice

I’ve been a customer with them for years. They do a great job. Every time I ask for something specific they take care of it.

I needed leaves bagged and placed on the curb for pickup. I have back problems and was not able to do this. It had rained the day before this company arrived to do the work, so the leaves were wet and heavy. They used 45 kitchen type plastic bags and instead of taking them to the curb for pickup, they stacked them along the fence by my detached garage. No one was home when they did the work and this on our trash pickup day. I came home around 3:00 and the truck for trash pickup was in our neighborhood and I had to carry 45 bags of wet leaves to the curb in about 10 minutes. So much for trying to protect my back. Very disappointed in this company and would not recommend them to anyone.

The crew did not follow instructions. Gates were left unlocked and open (with a pool in the backyard) and they did not bother to contact us if they were not coming, but instead just came at another time without notice or confirmation. Work that this company was hired to perform at the rental projects was never completed. Numerous emails were sent without any sort of reply. It appears that this company merely subcontracts all of its work, and has horrible customer service.

They were fast and professional. Received a quote the same day and they were out the next day to mow my lawn.

They were supposed to mow on Tuesday, but because of rain they couldn't do it until Thursday. Since I do not live in the area, I did not know this, and the real estate agent selling the house said it hadn't been mowed on the day it was supposed to be done. They had gone out to take pictures of the property, but had to reschedule this because the property had not been mowed. I had to call Two Guys and a Goat to find out why the mowing had not been done as scheduled. It would have been nice if they could have called me to tell me there was going to be a delay. They quoted me a price of $38.00, before they looked at the property. Once they got to the property, they said it was overgrown, so they charged me an additional $19.00. This wouldn't have been a problem, except I had other offers from other companies that had gone out to look at the property before quoting me a price, and they were less expensive than the $61.71. It just wasn't a good experience. They did provide before and after photos, and it looks like they did a good job. I was very pleased with their work. I just wish they could have communicated with me a little better along the way. I wouldn't hire again, because I live in another state, and I need a service that will let me know what's going on. If they can't do the service on the day they say they are going to do it, they should call. If this is not a problem for you, then by all means, use their service.

They do an excellent job. The lawn looks great and I like the weekly payment format.

As expected.

Very quick response with quote and came out the next day to cut my lawn. Did a wonderful job!

It is going very well.

They responded to my quote request in 24 hours. They did a good job mowing my lawn for this one time service. I would hire them again.

Great job - please include trimming the shrubs on your next appointment Thank You!!

We have used them for our lawn care for over 3 years and are very happy with their service.

Services have always been performed regularly and without incident, and their fees, particularly for mowing and shrub maintenance, are extremely competitive. <br />

They do a decent job. My biggest complaint is that if you're on a schedule they mow, rain or shine, needed or not. If it's scheduled they are going to mow - period! I understand that they have to make money, but I hate to be charged for service when the yard didn't need it. That said, I have no real complaints. Their Sprinkler service is excellent and they always do a fine job.

They are a very nice company, they are thorough, and trustworthy.  They did what they say they are going to do.  They are professional and their prices are competitive.  Everything they have sold me has worked well.  I highly recommend this company they are a rare find these days.

I set up lawn service with this company for the 1st time last friday the 2Aug. They came and mowed, etc.. when i got home i noticed the fence had a big chunk of wood taken out of it, a spot light that we had in the ground next to the AC unit, was broken, also they missed weed-eating around 1 of our trees in the front yard, also missed a few patches about 1ftx1ft areas of grass in the yard where they just completely didnt mow. I felt this was horrible service, and for a professional company, this was not up to par..I then send the company an email on sunday (they are closed sat/sunday) so they would get it monday morning advising them that i would like to have my service cancelled, if the 1st time service was this bad, i clearly didnt want them back in my yard for future services.. they then advised me that i would be charged the $25 fee for cancelling with them, since i didnt follow thru and let them mow a minimum of 5x before cancelling.. I was very upset and emailed back stating that they did very poor service, and broke 2 things in the process.. i thought i was being very nice not charging them anything to fix these things.. and felt they could have waived the $25 fee. But since they didnt i advised them i would like my fence to be fixed and the spot light that was broke replaced, and that the glass from the bulb was still stuck in the light fixture. They then emailed me back stating they couldnt fix anything for me since i was no longer an "active account". I felt they did not provide the service they promised, and broke 2 things in the process.. the least they could do was waive my $25 cancellation fee.. <br />

Worst yard and customer service I have ever experienced.  I informed the yard service provider that I had small dogs and they had a doggie door that allowed them in and out of the back door so they needed to make sure at all times that the main gate stay closed. I also informed her that I would not always be home when they mowed so they needed to be able to work with my dogs popping in and out.  Usually the three little dogs will go out and right back in if someone is in the backyard but most yard service men in the past just learn to ignore them, keep the gate closed and carry on with their work.  I was home and asked numerous times that they keep the gate closed and not let my dogs out.  They left gate open 5 times (even after the first, second and third time and I asked them to make sure they closed the gate) during their service and I had to go get my dog that was running loose twice.  I have had lawn service for over a year and never had an issue with the gate and my dogs getting out in the past until this lawn service company.  They left numerous lines of unmowed lawn so I had to ask them to mow again over those areas.  They do not offer bagging service but assured they had commercial grade mulching lawnmowers so I would not see a difference.  Their lawnmower blades were so dull and they ran over the lawn so quick there were missed areas and single blades left all over my yard.  They also blew all the yard clippings into my landscapping.  When I contacted the lady that answers the phone for this company to cancel the service, she was rude and basically tried to deny and argue with me over everything I told her.  She kept telling me this is one of her best teams of mowers and they get compliments all the time and she just could not believe that this happened.  Not only did I pay for the lawn service but they also charged me an additional yard service fee to cancel the service.  Totally ridiculous to have to sign a contract then pay for such bad service, then pay again to cancel bad service!  I would not recommend using this lawn service. <br />

they are in an out and always closes the back gate <br />

We couldn't be more pleased with their work! The yard looks so much better! They are always punctual. We can tell the difference with a professional service as opposed to my husband slogging around himself with our old lawn mower. They put a nice, high edge around everything - even the patio and breezeway. They leave the sidewalks, driveway and entryway clear of clippings. The grass has those nice striped patterns when they are done and they always trim back all the growth along the fence and retaining wall. Great company. We highly recommend them.

The service guy arrived on time and was very professional, he was very fast and efficient .

Two serviceman arrived on time. Repaired a broken sprinkler head along with checking the entire system. Was very reasonably priced.

The contractor provided a timely set of estimates and made several adjustments as the situation with the neighbors changed. The contractor's workmen arrived a week later than originally agreed to due to scheduling conflicts with other work. They notified us via email and phone calls well before, so there were no surprises. The tear down and installation went well. The quality of construction was excellent. The job was completed in only 2 or 3 days. After the work was completed, we had some concerns about a missing third rail on one side of the yard. This was installed within a couple of days. Other than the relatively high price of the install, the only other problem was due to a misunderstanding of how the fence would follow the terrain of the yard between the side of the garage and the street. Previously, the fence had followed the gentle slope for 30 or so feet before terminating at a corner. The old fence was 6 feet high all the way, so the top of the slats followed the sloping terrain. When this contractor installed the fence, the workmen kept the top of the fence exactly horizontal. The rot board then had to be widened to a full 18 inches at the street end of the fence, making the final height of this corner 7.5 feet! It looks kind of odd and may technically violate our neighborhood deed restrictions. We have submitted a question to the home owners association, but have heard nothing back. The contractor assures us that this should not be a problem.

Three men arrived for the job. Post hole placement started around 11am and continued most of the day. Around 3 or 3:30pm I lost power. I went outside to assess the situation. One of the men had been using a hand held, wood handled post hole digger and had cut completely through an underground power line. He was digging next to a large metal transformer which controls power to about 12 homes in my subdivision. I immediately called CenterPoint power to report a line damage/live wire. The line was about 13 inches underground. Power company arrived within an hour to evaluate the problem. He had cut through the URD or dropline- which is a live line. Power was out to several homes. The power company gentleman had to replace several fuses in the transformer; my power and another homes power then came on. However, my next door neighbor's power was still out. The URD he cut through went directly to her home. The URD had to be replaced- and for safety the junction box to her home was turned off since it was a live wire. Also, since it was the dropline to her home, it was not the power companies responsibility to replace the line- it is the HOMEOWNERS problem. I immediately contacted an electrician- who came out a couple of hours later to repair/replace the line. The cost of replacing the line/new junction box and the after hours call was $925. 2 Guys & a Goat offered to pay me $350 for the damage and stated it was not intentional/the line should have been buried deeper and it was my problem. I stopped the job and now have only fence posts-my neighber is still without power (it has been 3 days). 2 Guys & a Goat have not contacted or spoken with my neighbor to apologize for the mistake. 2 Guys & a Goat did not call before they dug to check for power line placement, which is the law. I have spent over $1700 because of '2 Guys & Goat' and still do not have a fence- my neighbor is still without power. The owners of this company are not good business owners and DO NOT TAKE RESPONSIBILITY FOR DAMAGES THEY CAUSED.