911 Pool Rescue Cleaning and Repair

4.5 |9 Verified Ratings
Write a Review

911 Pool Rescue Cleaning and Repair

4.5 | 9 Verified Ratings
Write a Review

843-789-9452

706 Longstreet Street
Summerville, SC 29483
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Profile
911 Pool Rescue Cleaning and Repair


We will beat almost ANY quote, guaranteed! FREE LOCAL ESTIMATES!

Is your pool GREEN or BLACK? Did your pool company let you down or fail to show for an appointment? Maybe you were out of town and now have a green monster facing you... What ever the reason- We have affordable solutions that are guaranteed to fit your changing lifestyle. Dreaming of a New Pool or Spa? Yep, we can help with that too! 911 Pool Rescue Cleaning and Repair is a locally owned and operated company that values honesty and integrity above all else. We take pride in the services we provide to our residential and commercial clients. We specialize in weekly pool maintenance and offer competitive pricing to suit every budget. Ask us about our Seasonal Maintenance Agreements for even BIGGER discounts! 911 Pool Rescue Cleaning and Repair provides free estimates (in Charleston Tri-County area), and you will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charleston
  • North Charleston
  • Mount Pleasant
  • Summerville
  • Johns Island
  • Ladson
  • Folly Beach
  • Goose Creek
  • Ridgeville
  • Sullivans Island
  • Moncks Corner
  • Isle of Palms
  • Hanahan
  • Ravenel
  • Charleston AFB
  • Hollywood
  • See All >

Services Offered

Swimming Pools
  • Clean & Maintain Swimming Pool
  • Swimming Pool Heaters Install
  • Swimming Pool Heaters Repair
  • Swimming Pool - Opening & Closing Service
  • Swimming Pool Covers Install
  • In-Ground Swimming Pool Repair
  • Above-Ground Swimming Pool Repair

Areas of Expertise

  • Pool, Spa and Founrtain Maintenance
  • Pool, Spa and Fountain Repairs
  • New Construction- Pool, Spa and Fountain
  • Pool, Spa and Fountain Renovations
  • Aquatics

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Sta-Rite

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Commercial
  • Free Estimates
  • Residential
  • Trip Charge
  • Bilingual

Credentials

In Business Since: 2015
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Crosswind Farm

Five18 Productions

LulaRoe

How We Got Started

I chose to work in this industry because in 2008 I purchased a home with an inground swimming pool and wanted to learn how to maintain it myself. I have a degree in Electronic Engineering which has helped diagnose problems with residential & commercial pool repair, replacing pumps, booster pumps, automation systems, maintenance, filter exchange, filter cartridge cleaning, and leak detection..

We started in this industry in 2008.

We describe our business as Well established

Do you offer special pricing or do you work with your clients?

Yes, we offer VIP pricing and discounted rates as needed for our Clients changing lifestyles.

 

Photos
911 Pool Rescue Cleaning and Repair


My Work
24 Projects
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Ratings & Reviews
911 Pool Rescue Cleaning and Repair

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-9 of 9
  Page 1 of 1  
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4.5   |  
Review by in Mount Pleasant, SC
Very good. Honest and reliable
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5.0   |  
Stellar Service! After going through 2 different companies trying to open my pool, 911 Pool Rescue was able to get my up and running on less than 1 week! When it came time to setup maintenance, I made sure to get several quotes- most compnies wanted more than $400 a month to service my pool and that was Biweekly! 911 Pool Rescue was able to offer me an annual agreement for a FRACTION of the cost everyone else wanted AND it is WEEKLY service!!!! My pool is swim ready year round, ALWAYS crystal clear and they have NEVER missed an appointment. I cannot recommend them enough!! They are transparent in all they do and always go above and beyond. Bonus: They even put my packages in my backyard when I was out of town!! 5 Stars, all the way!!
Response by 911 Pool Rescue Cleaning and Repair: Thank you for the kind words. We enjoyed working on your pool and look forward to servicing for many years to come.
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1.0   |  
We had no problems with the maintenance and cleaning of our pool. Elkin advised that the pump needed to be replaced. He replaced the pump, and we could not get a receipt or warranty from him. Upon asking repeatedly for this documentation, he avoided talking to us. My husband was physically unable to look at the pump, and I was too weak (due to chemotherapy from breast cancer). When I was able to get outside and look at the pump (Elkin had quit), with a different pool company, we saw that the pump was old and rusted. We were also told this was a pump for an in ground pool, NOT an above ground pool. After many attempts to resolve this, AND now having a pump that does not work in a matter of months, we will be pursuing other avenues to resolve this issue. He is NOT honest and took total advantage of our situation. My husband also has cancer and Elkin knew that he could not check his work.
Response by 911 Pool Rescue Cleaning and Repair: Thank you for your review. We are always looking for ways to improve our customers experiences. After reviewing this account it appears that contact in regard to this matter was made 7 months after the 1 year warranty and therefore was outside of the scope of work that was satisfactory upon completion. We apologize for any miscommunications on this matter. We value every customer regardless of status, or size and complexity of work. It is our goal each day to be completely transparent to our customers and ensure they understand any and all warranty protocol. We do NOT take advantage of anyone, rather (such as in your case) provide deeply discounted services to accommodate changing lifestyles.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Mc Clellanville, SC
Project: Clean or Maintain a Swimming Pool
Very good company does what they say they will do

1 of 1 users found this review helpful.

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5.0   |  
Review by in Pinopolis, SC
Project: Clean or Maintain a Swimming Pool
He has answered questions, pool looks great, did exactly what we talked about. Thanks

1 of 1 users found this review helpful.

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5.0   |  
Review by in Summerville, SC
Does what he says he s going to do. Very knowledgeable, professional, has great personality and people skills. Would recommend the company to anyone who has any pool issues.
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5.0   |  
Review by in Charleston, SC
Was this review helpful?  
5.0   |  
Review by
Project: Replace Vinyl Liner for Swimming Pool
He was on time, prompt and professional. He did the work faster than expected. He dealt with our animals and children appropriately.
5.0   |  
Review by
Project: Resurface a Swimming Pool
They are very thorough and answered all my questions regarding good pool maintenance.
Showing 1-9 of 9
  Page 1 of 1  

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  10. Identity Verification (Reverse Phone Lookup)
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